Acura of Wappingers Falls - Service Center
Wappingers Falls, NY
51 Reviews of Acura of Wappingers Falls - Service Center
I brought my 2020 RDX in for scheduled service on 1/3/24. The experience was great. I was greeted as I walked in by Joe Anzovino. He is professional and friendly. He explained the scheduled services and asso The experience was great. I was greeted as I walked in by Joe Anzovino. He is professional and friendly. He explained the scheduled services and associated costs clearly. The service was done in a timely matter and I was on my way in a freshly washed car. Well Done. More
Bought a 2024 AWD Advanced. Love this car. You’d think why would I need to contact service? Well I was hit at a stop sign! I was told by a local auto body shop the parts wouldn’ Love this car. You’d think why would I need to contact service? Well I was hit at a stop sign! I was told by a local auto body shop the parts wouldn’t be readily available because the car is still in production. I contacted Chris at AOWF and told him my problem. He was so helpful and within 10 hours had the parts at the repair shop! So not just a crazy good buying experience a FANTASTIC after sale experience. What more can you ask for? The entire team at Acura of Wappingers Falls is great, knowledgeable and willing to go the extra mile. It’s sad that more business aren’t run this way. More
I spoke with Joe Anzovino this morning and explained to him the issues I was having. He immediately addressed all of my issues and concerns. I believe that Joe is very courteous and professional!! him the issues I was having. He immediately addressed all of my issues and concerns. I believe that Joe is very courteous and professional!! More
I was there again tonight because an alarm was going off and I didn't know why. Without hesitation, at 6:45 pm, the manager Phil Diorgio immediately came out to my car and resolved the issue. This is not and I didn't know why. Without hesitation, at 6:45 pm, the manager Phil Diorgio immediately came out to my car and resolved the issue. This is not the first time they've helped me. Words can't say enough. I love my RDX, so I am a huge endorser of Acura. When it's time to upgrade (hopefully later than sooner) this will be the dealership that I will buy from. The customer service here is off the charts. Thanks again...you are truly awesome! More
Service department, extremely polite and helpful. Each employee is willing to come to my aid when I have any questions at all. A pleasure working with each and everyone of them. Each employee is willing to come to my aid when I have any questions at all. A pleasure working with each and everyone of them. More
I worked with Joe but the whole team was so helpful and honest and fast honest and fast More
Best service department ever! !!. Quality staff Quality service!! Job done in less time and affordable! !!. Quality staff Quality service!! Job done in less time and affordable! More
Annie was a consummate professional - friendly, considerate, efficient, and helpful. I really enjoyed working with her and I hope to do so again! She even remembered my nephew's name! considerate, efficient, and helpful. I really enjoyed working with her and I hope to do so again! She even remembered my nephew's name! More
Long time Acura customer, very satisfied with the dealership. The service department is great and annie is always helpful, professional and friendly! dealership. The service department is great and annie is always helpful, professional and friendly! More