Acura of Tempe

I bought my MDX in 2014 for a great price and smooth sales process. I've been taking my car for servicing since then although I live in North Phoenix. The reason being their service staff (Doug Peng) is sales process. I've been taking my car for servicing since then although I live in North Phoenix. The reason being their service staff (Doug Peng) is amazing ! Friendly, courteous and goes above and beyond taking care of all my needs. In the future if I decide to buy an Acura. Acura Tempe is the place for me to buy. More

We were very happy with the service we we received from David Willott. During the service it was discovered that the rear differential drain bolt casing threads were found to be distorted. The fix was to David Willott. During the service it was discovered that the rear differential drain bolt casing threads were found to be distorted. The fix was to replace the rear differential under warranty. The new differential was expedited and our RDX was ready in a few days. More

If I could rate this dealership zero stars that would be my choice. If you're in the market for used I would go elsewhere, misleading, unethical, irresponsible business practices is what you'll find. The sa my choice. If you're in the market for used I would go elsewhere, misleading, unethical, irresponsible business practices is what you'll find. The salesman Charles assured me this vehicle passed a multi-point safety inspection, meanwhile upon further inspection from a responsible Honda shop found the rear brake pads were completely down to the minimum thickness which is a safety hazard,the vehicle was 60,000 miles overdue on a critical service interval of the timing belt and water pump which if fails would be a catastrophic end to your engine. Acura of Tempe had all of the prior service records to the vehicle and failed to make the vehicle safe and up to par for critical maintenance. I made several attempts to make contact with the GM Todd Moore who failed to return any of my calls of trying to rectify my concerns, unacceptable. In order to make to vehicle safe I had to pay $1,500 just to make the car roadworthy and to avoid catastrophic failure to my newly purchased Honda. More

Very happy with the service I received from Pete Rodriguez. Great customer service! Rodriguez. Great customer service! More

I had a great experience with Mike Thomas. He was very helpful, he was not pushy or aggressive. I also want to thank Joe Germano for finalizing the deal on the car of my dreams. It was a smooth sale. helpful, he was not pushy or aggressive. I also want to thank Joe Germano for finalizing the deal on the car of my dreams. It was a smooth sale. More

The process from start to finish was very smooth and very efficient. Patrick Aigner has truly been a pleasure to deal wit for each of my 5 Acura purchase/lease transactions. efficient. Patrick Aigner has truly been a pleasure to deal wit for each of my 5 Acura purchase/lease transactions. More

always great service and follow through. Everyone is always friendly and professional from sales to service . I have never been disappointed with Acura of Tempe. always friendly and professional from sales to service . I have never been disappointed with Acura of Tempe. More

Quick, easy, detailed inspection and comfortable waiting are. The staff got my car in fast and there wasn’t too long of a wait! Very easy to book online for a service appt. are. The staff got my car in fast and there wasn’t too long of a wait! Very easy to book online for a service appt. More

Our service advisor David was very professional and thoroughly explained the service work needed on our vehicle. He is a definitely a pleasure to work with. thoroughly explained the service work needed on our vehicle. He is a definitely a pleasure to work with. More

I appreciate the exceptional level of customer service that I received. that I received. More