Acura of Serramonte
Colma, CA
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Good experience we were looking for a minivan for the family, and found an advertised Odyssey on Autotrader. Rudy was very helpful in explaining features of the car, we were looking for a minivan for the family, and found an advertised Odyssey on Autotrader. Rudy was very helpful in explaining features of the car, and reviewed its history. He is very courteous and knowledgeable. We found it very pleasant working with him. More
Great service Called and made an appointment at Acura of Serramonte because my lease is about to expire next month. Had an appointment with Rudy Cassand. He provide Called and made an appointment at Acura of Serramonte because my lease is about to expire next month. Had an appointment with Rudy Cassand. He provided me a good customer service. Rudy made the transition with my car from lease to finance easy and smooth. He answered all my questions and concerns. Making the appointment was really a good idea specially on a weekend. Veronica Paco from finance was also nice and helpful with all my questions. Overall happy with the customer service that was offered to me at Acura of Serramonte. More
Easy process! We worked with Rudy and had a great experience. There was no pressure, haggling or salesman games. It wasn’t a dragged out process and we got home at We worked with Rudy and had a great experience. There was no pressure, haggling or salesman games. It wasn’t a dragged out process and we got home at a decent hour. Overall we walked away as happy new car owners and would buy future cars from Rudy and Acura of Serramonte. More
Bought a used car This dealership is a safe bet if you ever want to buy a used car. You can tell they're very thorough with their cars and have a great service minded s This dealership is a safe bet if you ever want to buy a used car. You can tell they're very thorough with their cars and have a great service minded staff. More
New rdx Had such an easy time purchasing my new rdx. Yeeeeeeeh. Can’t wait to go back. What a blast. Who new getting a new car could be so much fun. Had such an easy time purchasing my new rdx. Yeeeeeeeh. Can’t wait to go back. What a blast. Who new getting a new car could be so much fun. More
Amazing Dang! Dang was amazing. He made all the steps easy and straightforward. Great customer service. Friendly, knowledgeable and extremely helpful. Will do busin Dang was amazing. He made all the steps easy and straightforward. Great customer service. Friendly, knowledgeable and extremely helpful. Will do business with him again! More
Lexus RC350 Our sales rep Tarik knew all about the car. He was personable, friendly, and easy to work with. We would recommend him to friends and relatives. Our sales rep Tarik knew all about the car. He was personable, friendly, and easy to work with. We would recommend him to friends and relatives. More
Knowledge Randle and friendly Called ahead of time to schedule a test drive on a used vehicle. When I arrived he had the car pulled around, CARFAX printed and knew all the details. Called ahead of time to schedule a test drive on a used vehicle. When I arrived he had the car pulled around, CARFAX printed and knew all the details. Super friendly and really appreciated he low pressure environment. More
My good luck dealer I just bought my third car from Serramonte Acura! These guys always come through for me. I live in Marin but find this dealer much nicer to deal with I just bought my third car from Serramonte Acura! These guys always come through for me. I live in Marin but find this dealer much nicer to deal with and they always manage to have the car I want between the Acura lot and the Honda lot. I always buy a previously owned car with low mileage that’s a better car than I can afford new. My salesperson Rudy was very sweet and helpful, as was the rest of the staff you also have to work with. I definitely recommend this dealer very highly. More
Look for James! James helped me find the right car for me. It was my first time here at Acura of Serramonte and James made the experience memorable. He was knowledgea James helped me find the right car for me. It was my first time here at Acura of Serramonte and James made the experience memorable. He was knowledgeable about the cars, from current inventory, to specs. James was extremely friendly and personable. He was easy to talk to and didn't feel like I was being pressured to buy anything. He assisted me for a couple of hours, too! It was also a plus that he was also able to communicate in Cantonese with my parents and uncle. Furthermore, he made sure we got the best deal for our Acura. I highly recommend talking to James at Acura at Serramonte. More