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Acura of Seattle

Seattle, WA

4.9
836 Reviews

301 Baker Blvd.

Seattle, WA

98188

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836 Reviews of Acura of Seattle

March 16, 2023

Thomas Le, Service Advisor, and Preston Clark, Sales Consultant, took great care of me. I am very pleased More

by IzzyAD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Le, Preston Clark
Mar 24, 2023 -

Acura of Seattle responded

Izzy, wow! We can't thank you enough for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to working with you again in the future! Acura of Seattle

March 15, 2023

Always very courteous and helpful. They got me in sane day for an oil change and washed my car More

by willierowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept , O'Brien Auto Group
Mar 24, 2023 -

Acura of Seattle responded

Thank you for the awesome review! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Acura of Seattle

March 14, 2023

Dary was very kind and clear. He did a great job communicating with me throughout the process and helped me a lot to make the right decision for my vehicle. More

by Bernardo Ribeiro
Recommend Dealer
Yes
Employees Worked With
Dary
Mar 24, 2023 -

Acura of Seattle responded

Thank you so much for your kind words, Bernardo. We really appreciate you taking the time out to share your experience with us. Cheers, Acura of Seattle

March 12, 2023

Dealer would not honor complimentary oil change. I had no ideal that it had an expiration. Will not be dealing with them any longer. Spoke with Carlos he was rude to my spouse. Spoke with another ma More

by Sandy
Recommend Dealer
No
Employees Worked With
Carlos, O'Brien Auto Group
Mar 13, 2023 -

Acura of Seattle responded

Thank you for bringing this matter to our attention, Sandy. We are sorry to hear about your negative experience with our team. We made our management aware of this matter, and they'd like to reach out to you personally. Please contact us directly at customercare@obrienautogroup.com. Sincerely, Acura of Seattle

Mar 13, 2023 -

Sandy responded

If you would like to speak with me I be available Tue after 3pm or Thur morning before 1pm.

March 12, 2023

Chris and everyone at Acura of Seattle did a Great Job! Mel the final signing of all the paperwork did a Great Job too! More

by brucebright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Castro, O'Brien Auto Group
Mar 24, 2023 -

Acura of Seattle responded

Thank you so much for your kind words, Bruce! We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to have customers like you. Come back and see us soon! Acura of Seattle

March 11, 2023

IIene did a fantastic job getting my car serviced. She answered all my questions and was straightforward and honest. It could not have went smoother. Thanks iiene More

by Robert P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Mar 24, 2023 -

Acura of Seattle responded

Robert, wow! We can't thank you enough for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to working with you again in the future! Acura of Seattle

March 10, 2023

Dealership was very kind, quick, and professional. They were able to get my car serviced and returned to me promptly More

by brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, O'Brien Auto Group
Mar 10, 2023 -

Acura of Seattle responded

Thank you so much for your kind words, Brad. We really appreciate you taking the time out to share your experience with us. Cheers, Acura of Seattle

March 09, 2023

Prompt, and explained the service schedule. I liked not feeling under pressure. Waiting area was orderly and kept. Service manager Anthony reviewed service history and explained the work to be More

by Rtnmead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
Mar 10, 2023 -

Acura of Seattle responded

Thank you for the kind words! We're so happy that you had such a great experience. Let your friends know how your visit with us went; we would love to help more amazing customers like you! Thanks again! Acura of Seattle

March 07, 2023

You know you are in good hands when you can pull into the service department on the "spur of the moment" for a major tune-up, get the brand new Integra as a loaner to keep you on your way, and then grab a cu More

by jadaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dary Chum, O'Brien Auto Group
Mar 10, 2023 -

Acura of Seattle responded

Hi Jada, We are so happy to hear of your positive service experience. We value you as a customer and appreciate your feedback as it helps us continue to grow as a dealership! Thank you for your business and we look forward to seeing you again! Cheers, Acura of Seattle

March 06, 2023

Been getting my RDX serviced here since I moved closer to the area. So far, my experience has been very smooth. I've been working with Dary C. my times there, I noticed it just happened he was next to assist More

by meredithbactol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dary C.
Mar 10, 2023 -

Acura of Seattle responded

Thank you so much for your kind words, meredithbactol! We are thrilled to learn that you enjoyed your visit with us. Come back and see us soon! Cheers, Acura of Seattle

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