548 Reviews of Acura of Ramsey - Service Center
Service visit Service person Tom was very professional and courteous. He explained everything thoroughly and clearly. He kept me apprised of what was going on with Service person Tom was very professional and courteous. He explained everything thoroughly and clearly. He kept me apprised of what was going on with my car while it was being serviced. More
Top notch Acura dealer Tom Sabiel and Stuart Fowler are excellent examples of how to keep a customer coming to the same dealership for 15 years, so far. Thank you for offer Tom Sabiel and Stuart Fowler are excellent examples of how to keep a customer coming to the same dealership for 15 years, so far. Thank you for offering such high quality customer service and satisfaction. More
Great experience The service experience was good. Jason was easy to work with - very knowledgeable, friendly and informative. There were no surprises Easy drop of The service experience was good. Jason was easy to work with - very knowledgeable, friendly and informative. There were no surprises Easy drop off and pickup. More
Flat tire on the Thanksgiving Day The night before the Thanksgiving day when everything was closed already and everyone was rushing home, I got a flat tire. Ramsey Acura service team w The night before the Thanksgiving day when everything was closed already and everyone was rushing home, I got a flat tire. Ramsey Acura service team was the ONLY one that responded, agreed to wait, and helped me out. I am very grateful to Ramsy Acura service team, especially to Donna and Jason! It always a pleasure to visit this location. More
A pleasant experience A dealership service department that is not out to get you: I took the car in for a scheduled service (i.e oil change and tire rotation). I forgot to A dealership service department that is not out to get you: I took the car in for a scheduled service (i.e oil change and tire rotation). I forgot to bring coupons that I received from them in the mail, but the service associate still gave me the discounted rates. They ran a report on items that need attention and will be coming up in the future. Instead of the hard sell, I got honest advice on what I could put off until a later visit. I have much confidence in this service department, that they are not just trying to make as much money as possible, but that they have my interests and the health of my car in the forefront. More
Friendly, fast service Acura Ramsey blows away the service I receive from the dealer that services my non-Acura vehicle. Loaners are always available. Check in and check out Acura Ramsey blows away the service I receive from the dealer that services my non-Acura vehicle. Loaners are always available. Check in and check out is always fast. And the service rep does not try to up sell me. I wish Acura made a true 4x4. I’d replace my Jeep with it if you did! More
very nice and helpful service person The service person was helpful in understanding my needs and reviewed everything after the service was performed This survey is annoying because it k The service person was helpful in understanding my needs and reviewed everything after the service was performed This survey is annoying because it keeps asking me to type more. More
2013 Acura TSX service We had an appointment for our 2013 Acura TSX at Acura of Ramsey today due to a Safety Recall Notice for the front passenger airbag inflator. A trans We had an appointment for our 2013 Acura TSX at Acura of Ramsey today due to a Safety Recall Notice for the front passenger airbag inflator. A transmission fluid leak was noticed and taken care of . Excellent service, as always. More
Service visit Acura of Ramsey makes servicing my vehicle easy and stress free. They explain the issue thoroughly and get the work done in a timely fashion Acura of Ramsey makes servicing my vehicle easy and stress free. They explain the issue thoroughly and get the work done in a timely fashion More
Fair deals and excellent service I am now on my 7th Acura from Acura of Ramsey (my 8th Acura overall) and have been a customer there since 1995. I am always impressed with the frien I am now on my 7th Acura from Acura of Ramsey (my 8th Acura overall) and have been a customer there since 1995. I am always impressed with the friendly and accommodating sales staff and the knowledgeable and experienced service department. My vehicles have always received great service and always on time. For the most part, the service on my vehicles has consisted of routine maintenance, But, whenever I required a warranty repair it was always done right the first time. I would not own or lease any other car than an Acura and I will always purchase or lease at this dealership. More