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Acura of Ramsey - Service Center

Ramsey, NJ

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548 Reviews

548 Reviews of Acura of Ramsey - Service Center

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March 16, 2020

adam mathios Excellent service. thank you very much. I came in without an appointment and was services with out a problem. Thank you Team Acura. i had a great expe More

by adam mathios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Grudinina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Acura of Ramsey responded

Your feedback is so important to us. Thank you for taking a few moments to share your experience with Acura of Ramsey!

March 15, 2020

Tire change I had a punctured tire. I called for an appt and was able to get the time of my choice on Saturday. Fortunately the tire was under warranty. Tom was g More

by jeanhelen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Acura of Ramsey responded

We are so happy to hear Tom could meet your expectations! We take pride in giving the best customer service possible.

March 14, 2020

Terrific Service department is very efficient, responsive and helpful. They are friendly and communicate well with the customer and exceed the true meaning of More

by Aloha2t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sadowsky
Mar 16, 2020 -

Acura of Ramsey responded

We are happy to see your visit at Acura of Ramsey went well. It gives us great joy that we were able to help you! Have a great day!

March 09, 2020

Fast and honest The thermometer telling us the outside temp on our new 2020 car was not working. One service advisor told us that the car would need to remain overnig More

by rmlef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2 guys who were in the service dept on sat 3/7/2020; the guy who told us it needed to stay was a different guy., Eddie Gonzalez
Mar 10, 2020 -

Acura of Ramsey responded

Thank you for choosing Acura of Ramsey. Our staff is committed to providing excellent customer service and is a major contribution to our success.

March 08, 2020

Super Quick Service - Roberto Appreciate the very fast OIL change, I was rushing things, This is where I bought the car, and feel they are always just so professional, I'm l More

by Laszlo.herczeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Trujillo
Mar 10, 2020 -

Acura of Ramsey responded

We thank you for taking the time to leave a detailed review! We are thrilled to know that we exceeded your expectations.

March 07, 2020

On point every time. On point every time in terms of service and turnaround speed. Loaner car was available and ready and the work was completed quickly so i could retriev More

by NICK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Acura of Ramsey responded

We are happy to see your visit at Acura of Ramsey went well. We look forward to working with you again soon!

March 06, 2020

Ron was very professional. Explained the problem thoroughly to me and what was being done. Was able to bring the car in the next day after I called and get a loner. More

by ecsal
Recommend Dealer
Yes
Employees Worked With
Ronald Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Acura of Ramsey responded

Your feedback is so important to us. Thank you for taking a few moments to share your experience with Acura of Ramsey!

March 02, 2020

My 2003 TL has been serviced by Acura of Ramsey for the past 17 years. Yes, I have spent a lot of money but Tom Sabiel has kept my car in excellent condition. He is the reason I keep going there. More

by dshorty201
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Acura of Ramsey responded

Tom Sabiel is a phenomenal member of our team, we are happy to see that you agree. We will be sure to share this with them!

March 02, 2020

Everyone is always so nice and helpful at Ramsey Acura. They stayed late and waited for me when I got a flat tire. They also found me a loaner to use last minute and made everything run smoothly. Thank yo More

by Jen G.
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Trujillo
Mar 03, 2020 -

Acura of Ramsey responded

We thank you for taking the time to leave a detailed review! We are thrilled to know that we exceeded your expectations. We look forward to working with you again soon!

February 26, 2020

Everyone was very pleasant and helpful. The lounge area was clean. The services provided were top quality. And they gave my car back vacuumed and clean. More

by NatalieP
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2020 -

Acura of Ramsey responded

We thank you for the positive feedback! We pride our dealership on giving the best service possible. Have a great day.

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