Acura of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everything went well overall. Was just routine oil change and checkup. Only concern is a potential issue with the battery (less than 1 year old), but it wasn’t recomme overall. Was just routine oil change and checkup. Only concern is a potential issue with the battery (less than 1 year old), but it wasn’t recommended at this time to do a more extensive test unless experience issues with the battery, or it gets a “yellow flag” again on the next checkup. I’ve found this service department to be good at keeping an eye on things that don’t need to be addressed immediately, and are not pushy about recommending immediate repairs unless really necessary. Tom is excellent to work with. More
Service and sales Always took good care of me,been going there for 14 years I have 237,000 on my tl,and may be looking for a newer one. Always took good care of me,been going there for 14 years I have 237,000 on my tl,and may be looking for a newer one. More
Excellent Customer Service My experience with Acura Ramsey over the past several years has been the best experience. The entire staff especially Joe Rauch, Elio Perito, Stuart My experience with Acura Ramsey over the past several years has been the best experience. The entire staff especially Joe Rauch, Elio Perito, Stuart L. Fogler and Chuck Lomolino made the process simple and enjoyable. I recommend everyone from family, friends and clients to them. They are very professional, honest, knowledgeable and caring. They walk you through every step and always very accommodating. The service is Excellent, teamwork and communication is the best I ever dealt with. Thank you everyone for helping me purchase my new Acura. More
An arduous process Had problems with the GPS and AcuraLink system. The Service Department had to deal with the technical engineers at Acura to resolve the problem. Aft Had problems with the GPS and AcuraLink system. The Service Department had to deal with the technical engineers at Acura to resolve the problem. After replacing a number of units, the engineers decided that it was the antenna that was causing all of the issues. Issue seems to be resolved now. Always a pleasure dealing with Acura of Ramsey. Have been buying and servicing cars from them for the past 16 years. More
Excellent Saleswoman Great experience. The Saleswoman I worked with, Erika, was extremely knowledgeably and friendly. She was a big factor in the decision to go with the T Great experience. The Saleswoman I worked with, Erika, was extremely knowledgeably and friendly. She was a big factor in the decision to go with the TLX and made it happen. The service didn't stop once the deal was done. She provided the most thorough introduction to the car upon pickup; and checked in days later to make sure everything was up to satisfaction. More
Car service Excellent team always professional and they offer honest options. Attentive, clean. Follow up by e-mail and call. On scheduled time. Work Excellent team always professional and they offer honest options. Attentive, clean. Follow up by e-mail and call. On scheduled time. Work was completed as scheduled More
Like dealing with family In 15 years of leasing multiple cars, this was the most pleasant experience I've ever had. I was a walk-in customer with no prior experience working w In 15 years of leasing multiple cars, this was the most pleasant experience I've ever had. I was a walk-in customer with no prior experience working with anyone at this dealership and Bob Anzalone patiently sat with my wife and I for 2+ hours to get us in a car that we love at the right price. We never felt like we were being oversold at any point during the process and both upper management and the finance team were equally as friendly. Would highly recommend More
Excellent dealership Was positively pleased with this dealership. Everyone goes out of their way to be helpful and cooperative With the process of purchasing a vehicle. Was positively pleased with this dealership. Everyone goes out of their way to be helpful and cooperative With the process of purchasing a vehicle. Would definitely recommend them to any and all friends and family! More
Great experience and very orderly and precise. Stuart Fogler was great as usual. It was a pleasure dealing with him. I was very satisfied with my deal. Bob Anzalone was very helpful setting up my Stuart Fogler was great as usual. It was a pleasure dealing with him. I was very satisfied with my deal. Bob Anzalone was very helpful setting up my phone and answering my questions. Again, a very positive experience. More
Extremely pleasant experience The sale (lease) was very efficient with all cons and pros, quick settlement so I drove my new car back home on the same day. The sale (lease) was very efficient with all cons and pros, quick settlement so I drove my new car back home on the same day. More