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Acura of Ramsey

Ramsey, NJ

4.6
1,771 Reviews
New and Certified Pre-Owned Acura Dealer located in Bergen County, NJ!
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65 State Rt 17

Ramsey, NJ

07446

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Showing 1,771 reviews

July 06, 2022

Stay away. Totally incompetent service team and the service manager Danny is the rudest person ever met who could actually care less about customers. Back 4 ti More

by blynch522
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronald Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera and Ron Cohen
July 05, 2022

Sales rep handled my business with knowledge & urgency. Great customer service, I walked out happy. More

by Emily M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Manfredi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Sal and Ryan were such a big help, got me a car I wanted at an affordable price. Also worked wonders with my credit history More

by Johnheinz0117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Manfredi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Magid
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Stuart was the best, he was very helpful. The car took a couple of weeks to come in but he made sure to follow up with me and let me know the status. He was always so cheerful and nice. I had More

by tiggerona28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart L. Fogler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

Stu and everyone in sales was amazing during the whole process. I would highly recommend them to anyone looking for an Acura. From the time I got in there I was out with a brand new car within 3 hours. More

by alexis.gebbia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart L. Fogler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2022

Sal was great and able to assist me with what I needed. I informed him on what I was looking for and within minutes he was able to suggest a few things. I purchased my first acura and was out within a coup More

by DesireeH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Manfredi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

Had an excellent experience at Ramsey Acura. Stu Fogler the salesman couldn’t have been more professional, knowledgeable and helpful. He kept me posted during the entire process l and made purch More

by Jessicaflannery730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart L. Fogler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

Great service and workers! They were Super quick with all paper work and all services More

by alyssaxolivieri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Manfredi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

Originals I was just stopping by to look at the ILK. The dealer closer to home didn’t have one in stock. Ramsey had the car with the features and color I was looking for in stock. I test drove the car. T More

by Ruthgallina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Manfredi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2022

I bought a car a month ago. . once I took it home after cleaning it 2 days later the windshield was damaged. They polished it to sell it. I realized it had “sand dots” and a few More

by Muhametkrasniqi183
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager along with sales rep
Mar 04, 2022 -

Acura of Ramsey responded

Muhamet, we are very sorry to see your negative review. Customer satisfaction is our top priority and we take reviews like this very seriously. I'd like the chance to speak with you further to discuss this matter. At your earliest convenience, please give me a call directly. -Matt O'Donnell, General Sales Manager (201)574-1372

Mar 11, 2022 -

Muhametkrasniqi183 responded

Matt O’Donnell you are very disrespectful person. I am not sure how you continue making business at this dealership. Nobody should continue shopping at this dealership. THEY DO NOT CARE about their customers and only care about stealing your money.

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