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Acura of Ramsey

Ramsey, NJ

4.6
1,772 Reviews
New and Certified Pre-Owned Acura Dealer located in Bergen County, NJ!
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65 State Rt 17

Ramsey, NJ

07446

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Showing 1,772 reviews

June 30, 2019

Always a wonderful experience! I have been with this dealership for 12 years. The service department is wonderful! All the employees are polite and helpful with all our needs. I ha More

by Dasuds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager is terrific, Roberto Trujillo
June 29, 2019

New car lease Initially my experience at this dealership was not satisfactory . There wasn’t any follow up from the sales associate following my test drive and stro More

by Driver123
Recommend Dealer
Yes
Employees Worked With
Erika Grudinina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Schnapper, Charles Neustadt
Jul 02, 2019 -

Acura of Ramsey responded

We are happy to hear that Erika was able to assist you the way you deserved. We apologize for your initial negative experience – please understand we do our best to provide our customers with the best service as quickly as possible. If you feel there is anything else we can do to improve your experience, please don't hesitate to reach out to me directly. – Chuck Lomolino, New Car Sales Manager, 201-574-1314

June 29, 2019

Excellent customer service The service department agent was great. Kept in touch. Didn't try to upsell me. Fast and thorough service. Washed the car for free. Easy to make app More

by Larry276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Trujillo
June 29, 2019

Buying certified pre-owned Acura Michael is a polite and patient gentleman. He made the experience easy and pleasant and addressed all my questions and concerns. He works hard and aim More

by Repeat customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Schnapper, Chris Sampieri, Mike Bohan
June 28, 2019

Excellent Dealership I always receive excellent service, very professional, and courteous. It was a joy working with Robert Trujillo, who kept me in the loop. It's wonderf More

by ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Nevruzian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Trujillo
June 27, 2019

Great service! Always as they quote and keep you up to date on any problems. Always help you find the best way to treat any problems too. More

by lola60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sampieri, Jason Sadowsky, Roberto Trujillo
June 26, 2019

Excellent Service Acura of Ramsey has been my dealership for many years. Stu Fogler in Sales is wonderful to deal with. The Pull Ahead Program is a great value, and I More

by atsafir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart L. Fogler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2019

Great! Excellent Customer Service, very respectful and courteous staff. You guys made everything as easy as possible. I will definitely recommend this dealer More

by Marion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Nervegna, Ed Abbruzzese, Mike Bohan
June 18, 2019

Great Service! Acura Ramsey has been servicing my MDX since 2011. They are always professional - both the maintenance advisers and the cashier. I've been very happ More

by DPR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2019

Great experience. I was able to get a loaner on shorter notice and my issue was fixed in a single day. It was a great experience. Thank you! More

by q5-er
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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