Acura of Ramsey

Excellent The experience yesterday was excellent as always. My car was serviced well and completed in timely manner, i.e. a little over one hour. I could not b The experience yesterday was excellent as always. My car was serviced well and completed in timely manner, i.e. a little over one hour. I could not be more pleased. Further, all the ACURA personnel I came in contact with were extremely professional, with a special thank you to Roberto and Debbie. Yours truly, Nicholas Galati More

knowledgeable, personable and efficient Chris assisted me first by telephone when my Acura MDX failed to start. Upon arriving, Chris was able to diagnose the issue and proved to be correct. Chris assisted me first by telephone when my Acura MDX failed to start. Upon arriving, Chris was able to diagnose the issue and proved to be correct. Thank you Chris! More

good, quick & quality called and was able to get a quick oil change on same day .. service was very quickly done - job well done. Nice job Chris & rest of staff - Thanks :) called and was able to get a quick oil change on same day .. service was very quickly done - job well done. Nice job Chris & rest of staff - Thanks :) More

A Pleasant Experience Artie was no nonsense and he knew the details of the different cars and models. Aldo was efficient and personable. I enjoyed this car buying experienc Artie was no nonsense and he knew the details of the different cars and models. Aldo was efficient and personable. I enjoyed this car buying experience. More

Service Great service....went in for oil change done in no time...Roberto explained what my car would need in the future an provided the cost. Great service....went in for oil change done in no time...Roberto explained what my car would need in the future an provided the cost. More

Great customer service Ron Cohen was very helpful and knowledgeable. He called every few days to let me know how long the repair would take. He was attentive and apologetic Ron Cohen was very helpful and knowledgeable. He called every few days to let me know how long the repair would take. He was attentive and apologetic about the hassle it is when a car needs servicing. More

Transmission Problem I had to bring my Acura RDX 2017 for the third time to look at the transmission problem. Finally, this time, the Service department flushed the transm I had to bring my Acura RDX 2017 for the third time to look at the transmission problem. Finally, this time, the Service department flushed the transmission fluid three times and performed another software update. I could not understand why it took me so many times to bring the car to the dealership before they found this problem. Ron (Service rep) was helpful and courteous. He kept me informed and let me use the complimentary car for a few days. More

Friendly Charlie was not only super helpful and friendly- he followed up and constantly gave me updates. He tried hard to make the agreement that I was most co Charlie was not only super helpful and friendly- he followed up and constantly gave me updates. He tried hard to make the agreement that I was most comfortable with-without being pushy. I had some other makes and models I was looking at and equally satisfied with but Charlie was so helpful he brought my final decision to the MDX. He was also very polite, patient and a total gentleman. Thanks Charlie!! More

purchase of 2016 rdx Mike was outstanding. My only objection was the length of time it took to get through the process. But that wasn't anyone's fault. Just a busy day. In Mike was outstanding. My only objection was the length of time it took to get through the process. But that wasn't anyone's fault. Just a busy day. In hindsight I should have just come back the next day to sign the paperwork and pick up the car. More

Welcoming and Helpful Both sales, finance and service manager were helpful, polite, professional and courteous. They answered questions and sought out answers when they di Both sales, finance and service manager were helpful, polite, professional and courteous. They answered questions and sought out answers when they did not have them at their fingertips. More