Acura of Ramsey

I had a fantastic experience with Norman who helped me purchase my dream vehicle. From the moment we walked into the dealership, he was attentive, knowledgeable, and went above and beyond to ensure we got purchase my dream vehicle. From the moment we walked into the dealership, he was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Him and his team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Norman's professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with a big smile on my face, all thanks to this exceptional salesman's dedication and expertise. I highly recommend Norman at Acura of Ramsey to anyone in search of a great car-buying experience! More

My wife and I recently purchased our Acura at this dealership and couldn't be happier. Norman our salesman was top notch. Highly recommend shopping at this dealership you won't be disappointed. From s dealership and couldn't be happier. Norman our salesman was top notch. Highly recommend shopping at this dealership you won't be disappointed. From start to finish 10/10. More

Friendly, but unyielding . Would not use pics or video to value a trade, though my round trip would have been 7 hours. Would not use pics or video to value a trade, though my round trip would have been 7 hours. More

It took along time to resolve issues with regards to title liens and key fob. title liens and key fob. More

Norman was a great salesman. He explained everything to me in great detail and I never felt pressured at any point to complete the deal. Norman and his manager made my business He explained everything to me in great detail and I never felt pressured at any point to complete the deal. Norman and his manager made my business with them completely easy and comfortable. If you need Acura, do not look any further, come to Ramsey Acura and talk to Norman. More

After minimal negotiation we agreed on a fair deal. It was an overall easy transaction. It was an overall easy transaction. More

Norm was a great salesman. He explained everytjing to me in great detail and I never felt pressured at any point to complete the deal. Between him and Nicole, I had constant He explained everytjing to me in great detail and I never felt pressured at any point to complete the deal. Between him and Nicole, I had constant communication with Acura and they made my business with them completely easy and comfortable. I will continue staying with Acura throughout the years and will make sure to send them additional business snd references. Norm, Nicole, and Acura of Ramsey is fantastic! More

A true, honest, and wholesome salesman to work with. I will only buy from Norm. I was in the market for my girlfriend as a surprise so I was shopping around and was interested in the Integra. Norm immed I will only buy from Norm. I was in the market for my girlfriend as a surprise so I was shopping around and was interested in the Integra. Norm immediately helped me even though I said I wasn't sure if I wanted to buy one yet. Answered all of my questions gave me an out the door price along with great no nonsense add ons and was just a very pleasant person to deal with. Treated me as any other customer who was either serious or not and that is rare in today’s market. I ultimately chose Norm even though I saw several used ones for a better price. His kind gesture and honest demeanor is worth me paying the extra for a brand new vehicle along with making my girlfriend’s special moment even better. Thank you Norm for the once in a lifetime experience and I will gladly be shopping here again. To all prospective buyers please choose Norm for all your Acura needs. Again thank you Norm! More

Norman was very helpful in guiding us in the whole process. He was patient and explained everything thoroughly. Very great to work with. Happy that we chose Acura of Ramsey! process. He was patient and explained everything thoroughly. Very great to work with. Happy that we chose Acura of Ramsey! More

INCOMPETENCE or HONEST MISTAKE? Got an offer letter from Acura of Ramsey to buy my car. So I call them up...I speak to Jayline (Internet Sales Mgr). I send her my lease (Leasin Got an offer letter from Acura of Ramsey to buy my car. So I call them up...I speak to Jayline (Internet Sales Mgr). I send her my lease (Leasing Company clearly noted on lease) and pics of jeep. I tell her to please check everything out, make sure we can do a deal, because I don't want to go 20 minutes to NJ to the dealer if this deal cant happen! She responds all good, even sends a text offer to buy my car.....so it all looks good! I make the appt next day with Artie (Sr Sales Rep at Acura) at dealership for jeep inspection. Again...I double check with him, just to make sure no issues or deal breakers with the story Jayline told me. Yep ...Artie says we're still a go! So my wife an I drive to dealership and meet Artie. He takes some basic info and leaves to the backroom... 15 minutes later .....NO DEAL!!!! They can't buy my car... my lease is with CAL!! You decide... Did Jayline really forget to check my lease to see who held the lease? And did Artie...the senior sales rep on site....really forget to ask a basic question like who holds my car lease??? When I email the GM of the dealership...he tells me this was unfortunate but his team was under the impression my lease was with Chrysler capital... Now why would they have assumed that? More