Acura of Ramsey

Outstanding service and care. Went above and beyond to explain what needed to be done. He made phone calls to help figure out and resolve a situation explain what needed to be done. He made phone calls to help figure out and resolve a situation More

Fantastic service at the Service desk Due to an accident on Rt 17S I was extremely delayed to my appointment. I was concerned because I had requested a loaner car for the day. I called Due to an accident on Rt 17S I was extremely delayed to my appointment. I was concerned because I had requested a loaner car for the day. I called while stuck in traffic and Jason answered. He was friendly, understanding about my late arrival and had the best local road tips for my safe arrival. When I finally arrived Roberto assisted me with my RDX B123 service request and hooked me up with an fancy newer model RDX for the day. I went on about my day with the loaner and Roberto called me within an hour to update me on the status of the service as well as mention a few items that I might want to address in the near future to keep my car running like the new loaner I had. I really appreciated the timely manner and comprehensive service I received. I went back later in the day and picked up my car and they even washed and vacuumed my car. What a nice touch. All the personnel at Ramsey Acura from salespeople, service and Donna in payment are friendly and welcoming. If you have any issues or questions the staff is always happy to help. This is my third vehicle leased from Ramsey Acura and I look forward to continuing my relationship with this fine firm for many years to come. Thank you, Ramsey Acura More

Excellent service I travel from the Bronx to take advantage of Ramsey service and hospitality. It is clean and personalized. The staff is informative and helpful and d I travel from the Bronx to take advantage of Ramsey service and hospitality. It is clean and personalized. The staff is informative and helpful and do not push services not needed. Your car is serviced immediately. It is difficult to find mechanics that are honest about work that is needed. I highly recommend Ramsey auto shop as well as sales. More

The service was professional and excellent. The associate was very caring and my job was done fast and properly. I was very satisfied with service provided from the associate . was very caring and my job was done fast and properly. I was very satisfied with service provided from the associate . More

Excellent! Stu Fogler is an asset to your dealership! He is a pleasure dealing with and extremely knowledgeable of the Acura vehicles! We have leased Acuras fo Stu Fogler is an asset to your dealership! He is a pleasure dealing with and extremely knowledgeable of the Acura vehicles! We have leased Acuras for over 20 years and will continue to do so. More

Stu is incredible. From start to finish, he is a real pro. Transitioning into a new vehicle was easy and extremely enticing. Stu knows his business. pro. Transitioning into a new vehicle was easy and extremely enticing. Stu knows his business. More

Came in for two recalls, service was very good and quick. Great customer service and professionalism. I appreciate the honest evaluation of services needed on the car. Great customer service and professionalism. I appreciate the honest evaluation of services needed on the car. More

terrific customer service This was first experience at Ramsey and it was 100%. Everyone was pleasant, friendly and easy to work with. Chris Sampieri is a great guy and and an o This was first experience at Ramsey and it was 100%. Everyone was pleasant, friendly and easy to work with. Chris Sampieri is a great guy and and an outstanding representative for the dealership. More

Always a good experience Acura of Ramsey I am on my fourth Acura MDX that I purchased or leased from Acura of Ramsey. I have always had good experience during the purchase/lease negotiation I am on my fourth Acura MDX that I purchased or leased from Acura of Ramsey. I have always had good experience during the purchase/lease negotiations and the service has always been top notch. This week I brought in my 2019 MDX for service. MaKing the appointment was easy and when I arrived at the dealership the service technician, Roberto Trujillo, took care of me immediately. He explained the work that was going to be done, told me how much it was going to cost and told me that it would take approximately 1 and 1/2 hours to finish it. The work was done in one hour and that the car had been washed. I was totally satisfied with the service and the cost was reasonable. Roberto was interested in making sure I was pleased with the service and asked me to call me if I had any questions. Overall a great experience. That is why I keep 9n coming back to Acura of Ramsey. More