Acura of Ramsey

I am an acura lover and i leased my first car with Stuart Fogler 3 years ago and it was a very friendly experience and a very dedicated person. As my acura tsx was up, i came again to get another car and of Fogler 3 years ago and it was a very friendly experience and a very dedicated person. As my acura tsx was up, i came again to get another car and of course Mr. Fogler had everything ready for me, i love this since I have no time to waste on my daily routine. He makes you feel like at home and he knows what you want and need. Great person and a good human being. I have recommended couple of my friends to him and they have said the same thing! Wherever Stuart goes I will be there!!!! Giovanna Crescimbeni More

This is the 7th car I have leased from Acura of Ramsey. I go back to Ramsey Acura time and again because they provide a great product, with an outstanding sales department. Over the past 18 years, my experi go back to Ramsey Acura time and again because they provide a great product, with an outstanding sales department. Over the past 18 years, my experience with Acura of Ramsey has been further enhanced by it's very accomidating and efficient service departmant. I always have and will continue to recommend Acura of Ramsey to my friends and family. More

David helped me by using a straight forward approach to choosing a car and options to consider. Price was fair. The car i wanted was not in inventory... but he found my car .. just like he said he would. choosing a car and options to consider. Price was fair. The car i wanted was not in inventory... but he found my car .. just like he said he would... JB was professional, careful and very competent in conducting the business portion. i thoroughly enjoyed the buying experience... i expect to be back in several years and buy again from this dealer! More

I purchased a 2013 TL from the Dealership and I am a very satisfied returning Acura customer with a 2003 Acura TL Type S that has recently passed the 200,000 miles mark. Natalia Ojeda was my main contact wi satisfied returning Acura customer with a 2003 Acura TL Type S that has recently passed the 200,000 miles mark. Natalia Ojeda was my main contact with the Sales Department and it was pleasure working with her. Natalia was very professional, courteous, and knowledgeable, and did a thorough job of explaining the features and benefits of the TL. When I went to pick-up the car Natalia was not at the Dealership because she had gotten stuck in traffic while returning from another Dealership on a car swap. The Dealership acted quickly to get another salesperson to handle the delivery, who was David Schnapper. David was also a pleasure to deal with and he sat with me in the car to provide me with good initial training session on how to work the technology package (i.e., phone set-up, navigation system overview and sound system functionality). I then spent some time with JB Navarro in the Finance Department to finalize the paperwork. JB walked me through all the documents and provided me with a good overview of the optional programs that were available (i.e., extended warranty, service contracts, etc.). Overall my experience with Acura of Ramsey was very positive and I would definitely recommend them if you are interested in an Acura. More

Survey is not terribly well designed. It asks me to rate dealership but later seems to be primarily interested in the sales force on the showroom. I have dealt with Acura of Ramsey since 2003 and have bough dealership but later seems to be primarily interested in the sales force on the showroom. I have dealt with Acura of Ramsey since 2003 and have bought 3 new cars and 2 used cars from them. My answers to the first 5 questions reflect the totality of this experience. I was less than enthusiastic about price, but that probably has as much to do with Acura as with the dealership. In terms of my latest experience, the purchase of 2013 RDX, our experience was about as good as could be expected. Some of the negative aspects reflected on Acura (lack of grey upholstery in the RDX) and partly on the dealership (unavailability of models in the color combinations we wanted). In terms of the people we dealt with, we found them all very friendly and helpful. My only criticism was a minor: the price was changed upwards $100 because of a miscommunication on the price offered for a potential trade-in. More

David Schnapper is a great salesman. As a single woman I was nervous about the process of leasing a car on my own. However my mind was put at ease as soon as I met David. He was friendly, polite, patient, was nervous about the process of leasing a car on my own. However my mind was put at ease as soon as I met David. He was friendly, polite, patient, professional, and knowledgable. David took the time to answer all of my questions. He made getting a car an easy and fun experience! I highly recommend him! More

Stu was such a great person to do business with. Everything was very prompt and straight forward. Extremely friendly and personable. I would highly recommend him to other people looking to purchase Everything was very prompt and straight forward. Extremely friendly and personable. I would highly recommend him to other people looking to purchase a car. More

Rafael is a very good sales rep. Young, enthusiastic, patient, and helpful. Shopped around at many Acura dearships but Rafael and Ramsey proved to be the best. Would recommend. patient, and helpful. Shopped around at many Acura dearships but Rafael and Ramsey proved to be the best. Would recommend. More

I am a tough cookie! I went to 6 different dealerships, 3 different brands...This is not only the dealership I got my new car from, this is a dealership I enjoy coming back to. My salesperson (god bless him) different brands...This is not only the dealership I got my new car from, this is a dealership I enjoy coming back to. My salesperson (god bless him) was super sweet, even when negotiations got tough. At no point did I feel like walking out of there. We concluded the deal on my first visit there, and since I had an apt to be somewhere I had to come back to do the paperwork, at which point I dealt with the sales and finance manager as well. They accommodated pretty much every request I had, from the color of car, to the 25 days later for me to pick it up and start the lease date. Several of my friends also have a TL like I got, and I am happy and proud to say, I got the best deal from all of them. For the first time in my life, car shopping was a pleasant experience at this dealership. I have had to return to get my plates, and I felt like family walking in...I really feel that this is long lasting relationship and am happy to recommend friends of mine to go directly to these guys. They were fantastic, pleasure to deal with, and professional. They are very experienced and know what they are saying, which is important because 2 other dealerships I went to really messed up: 1 misquoted me during entire process and when we got to finalization his manager came out and started apologizing because the sales guy made a mistake and they could not honor the deal I was finalizing with him for past TWO days, and another dealer, in midst of our negotiations (as it was looking promising we WOULD finalize), ran my credit without my permission. These guys here - none of that, they know what they are doing, and quoting, and they know great customer service! In fact, I was going to get either another Lexus or Infinity and was back and forth for a month between 2 Lexus and 2 Infinity dealers, the Acura stop was absolutely unplanned, I happened to be driving FROM the Lexus dealer down the street and thought the TL looked pretty on display so I stopped by.....Best things in life are unpredictable! The 1 thing that is predictable is the experience I got at Acura of Ramsey! More

Dave Schnapper is the most professional car salesperson I have ever worked with. This is the 3rd car I have leased through him and he has earned my loyalty to Acura and Acura of Ramsey. The combo of Dave have ever worked with. This is the 3rd car I have leased through him and he has earned my loyalty to Acura and Acura of Ramsey. The combo of Dave and JB make the sales experience a pleasure. Mike Oringer More