Acura of Ramsey

Dealership was very clean and well organized. Staff was very friendly and attentive. Transaction was delivered as stated no back peddllng or xxxxxx business. I would highly recommend this dealership. very friendly and attentive. Transaction was delivered as stated no back peddllng or xxxxxx business. I would highly recommend this dealership. More

I recently leased a 2013 Acura TSX from Elio Perito. What a pleasant expirience! Elio was very knowledgeable and a pleasure to work with. Amazingly I did the deal a week before the pickup date on a handshake a pleasant expirience! Elio was very knowledgeable and a pleasure to work with. Amazingly I did the deal a week before the pickup date on a handshake. No deposits. No papers to sign. Nothing but mutual goodwill. I will be recommending Acura of Ramsey and Elio Perito to everyone in my hometown Waldwick, NJ More

I have been an Acura customer for many years and i have had great experiences but this Acura location went above and beyond what i was expecting. They stuck with me from my curious stage all the way throug had great experiences but this Acura location went above and beyond what i was expecting. They stuck with me from my curious stage all the way through until the sale was complete. I don't think i will be able to go to any other location because Acura of Ramsey has taken customer service to another level. Thank you so much! Acura of Ramsey! More

Over the years I have leased 8 MDXs for myself and my wife. Stu and Joe have made that experience as easy as possible. Their level of customer service is some of the best I have ever received from any bu wife. Stu and Joe have made that experience as easy as possible. Their level of customer service is some of the best I have ever received from any business. I would highly recommend them and this dealership. More

They prayed on me from what they saw on the credit report unfortunately I got a bad deal in the past at a high rate ( upside down but car still has its value)they were trying to come with the same numbers an unfortunately I got a bad deal in the past at a high rate ( upside down but car still has its value)they were trying to come with the same numbers and rate for a used car 18.5 %and the same monthly payment they seen on the credit score~~ seriously~~ with a 650 credit score shifty individuals no eye contact .. More

My lease was up on my Acura RDX and because of the fantastic process that Stuart provided when I leased the RDX, I returned to see what he could do to put me in the Acura MDX. As usual he was friendly fantastic process that Stuart provided when I leased the RDX, I returned to see what he could do to put me in the Acura MDX. As usual he was friendly, professional, listened to everything I wanted in the car, wasn't pushy, and I ended up leasing the MDX and am so happy with my choice. Stuart has made both experiences getting a new car STRESS FREE. I highly recommend Stuart and this Acura dealership to my friends and family. I was originally sent to see Stuart from the recommendation of a friend who herself as well as several family members leased cars and was extremely happy with Stuart and the dealership. Stuart not only takes care of you when you are looking to get a new car, but he is always available to answer any questions you have after getting your car and always follows up to see if you are happy and satisfied with your purchase after you have it. My husband will be the next one to lease with Acura when his lease is up due to the great experience we both had working with Stuart. I am one very happy customer! Sincerly, Carol Groenewegen More

Excellent Dealership to work with. Excellent management and my sales associate, David Schnapper was extremely helpful and made the process of buying a car very easy. Highly recommend him and this dealershi and my sales associate, David Schnapper was extremely helpful and made the process of buying a car very easy. Highly recommend him and this dealership! More

All the employees that I worked with were very professional, friendly, and accommodating. Would recommend this dealership. They delivered on every promise they made to my family professional, friendly, and accommodating. Would recommend this dealership. They delivered on every promise they made to my family More

Art was very upfront in the negotiations of the lease price. He seemed sincere and honest in our dealings and he offered and included a few of the little things that make a difference when choosing betw price. He seemed sincere and honest in our dealings and he offered and included a few of the little things that make a difference when choosing between 2 different acura dealers. he was helpful in answering our questions, on top of the follow up issues and he was a pleasure to deal with. He made the whole experience a pleasant one. More

Mr. Alan Anderson I normally do not write review Mr. Alan Anderson I normally do not write review comments but due to the outstanding support you team has provided me - I am compelled to do so. Mr. Alan Anderson I normally do not write review comments but due to the outstanding support you team has provided me - I am compelled to do so. As I’m sure you have been informed, I had experienced a number of ongoing problems with the purchase of my 2012 Acura TL SH-AWD purchased from your dealership. Tom, Miguel and Ralph were been outstanding troubleshooting and resolving most of the issues. However up until recently I have run into some additional concerns that were very, very challenging to diagnose - Honda Motor Corp in Torrance was notified and needless to say after 15 months of ownership and on and off again issues and repair, the best course of action was to sell the current car and purchase another. Admittedly, I was about to begin the process an seek alternative brands, but in a moment of optimism and genuine concern, Joe Rauch, Acura Ramsey General Manager, contacted me, discussed the issues with obvious real concern, then asked me to come back in to the dealership and let’s see what we could do with either further diagnose and repair to the existing TL or possible alternatives including another new car. After a number of discussions I decided the best option was to trade-in the current car for a new one. Joe along with your Assistant Service Manager, Stuart Fogler did an awesome job finding another SH-AWD TL of my desire and with for a very fair trade-in deal. Most importantly they were attentive to ensure my satisfaction with zero pressure - This was evident through-out the entire process without wavering. As an executive in a service organization I am very familiar with satisfying the needs of you clientele. Your team is tremendous with prompt support, guidance, knowledge and resolution when needed. - True professionals and a one- of- a- kind dealership ! When it is time to replace my better half’s car – I am coming back to Acura Ramsey. More