Acura of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Upon arriving to see if we wanted to purchase an acura, Natalie greeted us with warmth. We showed interest in a car on the floor and she explained all about it. She highlighted some of the cars feature Natalie greeted us with warmth. We showed interest in a car on the floor and she explained all about it. She highlighted some of the cars features, they were what we wanted. She then worked out the price and the rest is history. More
We purchased a certified previously owned MDX here after meeting with the CPO Manager, who listened to what we wanted, directed us to an appropriate vehicle, educated us on the various models and took time meeting with the CPO Manager, who listened to what we wanted, directed us to an appropriate vehicle, educated us on the various models and took time to walk us through the entire process. The salesman also spent a lot of time answering our questions. Overall it was a very positive experience and I will be coming back here to buy our next car. More
Made my 4th purchase from Ramsey Acura. Rafael Figuereo made my buying experience great. Rafael would followed through on all phone calls and scheduled appointments that he made with me. Easy and quick bu made my buying experience great. Rafael would followed through on all phone calls and scheduled appointments that he made with me. Easy and quick buying experience if thats what you're looking for. After a minor bump in the road after purchasing, Rafael and Danny Rivera (service dept.) worked feverishly to make me 110% happy. Thanks to Rafael and Danny R. More
From the start of the process it was very smooth and no pressure. Mitch Gruick was great let me test drive both the TSX and TL on my own and then we sat down and about the differences and what I liked best pressure. Mitch Gruick was great let me test drive both the TSX and TL on my own and then we sat down and about the differences and what I liked best. Mitch is a very good salesperson and does not pressure you for a decision. The finance team works great together when one is busy trying to assist a customer the other one jumps in and helps you finish to take the car that night. Even though the dealership closes at 6PM on Saturday nobody rushed you until everything was complete. I left at 7:30 and the Manager came over to follow and make sure everything was okay and we will stay al late as we have to to make you happy. More
I was looking to buy a new 2014 MDX to replace my 152,000 + 2006 MDX. My old dealer was unwilling to move on the price so I decided to look elsewhere. I tried several local Westchester dealers and got a litt + 2006 MDX. My old dealer was unwilling to move on the price so I decided to look elsewhere. I tried several local Westchester dealers and got a little movement on the price, but no where near what I thought was a reasonable deal. I live in New York and several of my friends said to try New Jersey. I Goggled several dealership in New Jersey with Acura of Ramsey being the closest. I showed up cold at the dealership and met Artie Nevruzian, who I found to be very friendly and knowledgeable. I told him that I knew what I wanted and was only interested in the price. I told him that if he beat the best price I had received thus far by $100.00 the deal was his. He had someone look at my car and then gave me an offer that beat my best offer by several hundred dollars. Before getting the car there was a problem with Carfax which said that my car had be Totaled in 2009, when in reality it had only be in an accident. Artie worked diligently for the next five days with my insurance company and Carfax to remedy the false report. He kept me in the loop by reporting to me how things where moving along with Carfax. I appreciate Artie's hard work and diligence in remedying the Carfax problem. More
My husband and I were very satisfied customers when working with Sale man Rafael and the entire staff. They were very professional, friendly and work with us to be 100% satisfied customers when e purch working with Sale man Rafael and the entire staff. They were very professional, friendly and work with us to be 100% satisfied customers when e purchased our vehicle. More
Our sales rep Artie was great! Made my wife and I feel comfortable that we were receiving a great value and a great vehicle at the same time. No pressure, no gimmicks and no unnecessary "up selling" when comfortable that we were receiving a great value and a great vehicle at the same time. No pressure, no gimmicks and no unnecessary "up selling" when it came to test driving and purchasing our vehicle. Plus any of our questions or concerns were answered timely and in a complete manner. This is why we went with Artie and Acura of Ramsey. More
Both Stuart and Greg were great in assisting me in my selection and meeting my car purchasing needs. I would recommend them to friends and family. Having Sales guys like that at the dealership especial selection and meeting my car purchasing needs. I would recommend them to friends and family. Having Sales guys like that at the dealership especially as a 1st time Acura buyer make the experience awesome. If I had gotten the same treatment from the Honda Dealership I may not have purchased my new Acura. Thanks More
Two years ago, Stu Fogler was highly recommended to me by a friend. I went to Acura of Ramsey and purchased an RDX from him on the spot. Stu listened to my wants and needs for the vehicle and discussed wit a friend. I went to Acura of Ramsey and purchased an RDX from him on the spot. Stu listened to my wants and needs for the vehicle and discussed with me my different options. A few days later I drove out of the dealership with my new car. Each person I met was helpful in the purchasing process. A week ago, I received an email from Stu letting me know that I would be able to purchase an RDX 2014 and pay similar payments. I called him on the phone to find out when he would be there because I only wanted to work with him and I showed up later that day. After spending time with me, showing me the vehicle, looking at my options, I purchased a 2014 Acura RDX. Once again he took the time with me to discuss everything that I wanted to. He listened to what I had to say and worked on the purchase price with me in order to meeting my financial capabilities. In addition, I had the opportunity to work with JB Navarro. JB took the time to explain all of the aspects of the financial obligations. He searched for a better interest rate for me as well as went through each warranty, my credit score (even gave me a print out of all of my information) as well as additional warranties that I may have wanted to purchase. At no time, was a pressured into buying anything or speed up my long questioning process. Both Stu and JB were friendly, patient and understanding of my needs. I give them the highest recommendation and look forward to continue to work with both of them in the future! More
Did internet surfing originally for a price quote and David contacted me within minutes of request. He and I only went back and forth on the price they were looking for vs. what I was willing to pay 2x' David contacted me within minutes of request. He and I only went back and forth on the price they were looking for vs. what I was willing to pay 2x's. Of course a buyer would always like to buy a car for next to nothing, but the price he wound up giving me was very fair (well under what any other Acura dealer was offering). He held the car I was interested in until I drove up to meet him later that afternoon. No surprises when I got there and extremely pleasant person to work with. Signed the deal and went back a few days later to pick up the car. Everything went smoothly and they also gave me a great deal on an extended warranty. This is the second time I purchased from them (got a brand new TL back in 2005) and I would never deal with anyone else in the future except them for an Acura. More