Acura of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,772 reviews
Very pleasant team, gave us very warm welcome and a very nice deal. The service was quite prompt, got the new car in 1,5 hour. Thanks a lot! nice deal. The service was quite prompt, got the new car in 1,5 hour. Thanks a lot! More
So I was in the market for a used Honda. Definitely Civic and with some low miles. I had gone to another local dealer ready to buy, it was given at a great price but at the very end, the classic bait and swi and with some low miles. I had gone to another local dealer ready to buy, it was given at a great price but at the very end, the classic bait and switch was administered. At this point, I was hectic to go to any dealer but I saw a car at Ramsey Acura, a used Honda, and saw it had great reviews at another site. It was a bit far from where I live but I figured if I have to make the extra trip for amazing service, I wouldn't mind it. I did not regret the trip one bit! From the moment we got there (we were pretty decided on the car based on the online ad save for the way we were to get treated) Elio and Greg came out to greet my parents and I. Elio had previously spoken with my Father on the phone and he along with Greg were great people to deal with. We agreed on a price on the phone, Elio confirmed that when we got there, Greg took my information and granted we got there late so the banks had closed, Frank the loan manager came out to greet us, told us that they only charge dealer fees and the required DMV fees and nothing else. He was very upfront about that and the deposit which he let us know was refundable. Cut to the next trip, the loan process wasn't too bad at all. We were in and out in quickly enough and it was painless. I love the way they all were up front about everything and they were kind enough to chat with us just like normal people, not desperate to get the sale and get us out the door. Needless to say, for my first car, I'm incredibly happy and appreciative. Don't be surprised if I see an Acura for myself on the horizon and end up back there. More
Stuart went out of his way to find us a 2014 MDX Advance in the colors we wanted at a time when these were in very short supply. He gave us a very fair deal, made it happen quickly and with none of the "car in the colors we wanted at a time when these were in very short supply. He gave us a very fair deal, made it happen quickly and with none of the "car dealer" sneakiness that others try. This is our second car purchase from Ramsey, and Stuart was an excellent salesman to work with. Highly recommended. We also used Ramsey for service for the past 8 years on our 05 MDX, and they've been excellent—always have a loaner, fair and thorough, car has been well taken care of. More
I've used Acura of Ramsey for service since I got my 05 MDX new (from them). It's not the closest dealer to me, but after getting a headlight fixed somewhere else, I appreciate the low-key professionali 05 MDX new (from them). It's not the closest dealer to me, but after getting a headlight fixed somewhere else, I appreciate the low-key professionalism of Ramsey. They've always been excellent—Saturday appointments, loaners when I need them, high-quality work and fair prices. Tom Sabiel in service has always been very friendly and professional (the rest of the staff too). I've been able to keep that car in great condition for 9 years—now I bought a 14 MDX Advance from them, so I may not see the service department for awhile! More
Having reviewed comparable vehicles, we believe that we purchased a quality car (RDX) and that Stuart worked with us to arrive at a fair and equitable price. Maher who did the follow-up walkthrough of the purchased a quality car (RDX) and that Stuart worked with us to arrive at a fair and equitable price. Maher who did the follow-up walkthrough of the car and it's features was thorough, competent, and patient. He answered all of our questions. Both Stuart and Maher were definitely consumer friendly and encouraged any follow-up communications. More
This is the 2nd Acura MDX I have bought from Acura of Ramsey. Everyone one was very helpful and friendly. From sales to finance to the service dept. It was stress free the whole time. My salesman both Ramsey. Everyone one was very helpful and friendly. From sales to finance to the service dept. It was stress free the whole time. My salesman both times was David Schnapper. He was a pleasure to do business with from start to finish. David was a non pressure salesman who actually knew his product. He gave my a wonderful price that was easy for both parties to agree on. It was not the usual long drawn out process with 10 trips from us back so the sales manger. One trip was all it took and the deal was done. David got me rolling out the door in my new 2014 Acura MDX in a few hrs. This included him taking a trade, doing all the paper work and having my accessories installed by the service dept. Who did a wonderful job. When it was time for delivery David took the time to explain all the functions of the new car. I never felt rushed or he just wanted me gone because the deal was done.In fact he could tell I was not comfortable with the new touch screen. He refused to let me leave until I had a better grasp on how it worked. Whats more to say. Great salesman, great price,great dealership. 100% satisfied. More
Stu is the BEST. This is my third new Acura from him. I had a problem with the new truck and he immediatly took care of the situation and made it right. I LOVE my new 2014 AWD RDX. I traded in my previous had a problem with the new truck and he immediatly took care of the situation and made it right. I LOVE my new 2014 AWD RDX. I traded in my previous acura and they always give me a great price. They are like family when you get there. Freddy from finance was also great. More
Acura of Ramsey is a great dealership. They're friendly, professional and have the best prices. Stuart Fogler was wonderful and we'll be going to him again for our next vehicle. He feels like fami friendly, professional and have the best prices. Stuart Fogler was wonderful and we'll be going to him again for our next vehicle. He feels like family. Tom Sabiel is always helpful and very professional when we bring our Acura in for service. More
Stu is awesome ! He takes care of every detail and offers great service and pricing. I am a repeat customer and have been amazed how easy and painless the process is. Will definitely return and recommend S great service and pricing. I am a repeat customer and have been amazed how easy and painless the process is. Will definitely return and recommend Stu and the Ramsey dealership to others. Also , I have only had my cars serviced at this dealership. Everyone in sales and service should be commended . They are all courteous , helpful and always accommodating . A pleasure to do business with. Gail A. More
I found everyone I worked with, especially David, to be very friendly and helpful. I felt they went the extra mille in order to make sure I was happy with the deal . They really made me feel as though they very friendly and helpful. I felt they went the extra mille in order to make sure I was happy with the deal . They really made me feel as though they wanted my business. I went to several other dealerships to look at different model cars and that wasn't always the case. More