Acura of Ramsey

The employees are always attentive and go the extra mile -- including checking my tires (as an emergency) when a warning light had gone on before I was going on a long trip. All my service has been at this -- including checking my tires (as an emergency) when a warning light had gone on before I was going on a long trip. All my service has been at this dealership. My first Acura will now go to one of my children -- it is a 2004 and is still going strong with 105,000 mile. Last week, I bought my second Acura MDX from this dealership. The car was delivered without any problems and Mitch went through all the "stuff" on the car. This is an excellent place to buy a car! More

This dealership had a good price to offer. But staff was This dealership had a good price to offer. But staff was in incompetent on dealing with out of state purchaser, they set-up pick of the car with my d This dealership had a good price to offer. But staff was in incompetent on dealing with out of state purchaser, they set-up pick of the car with my driver, but when driver showed up, they realized that they don't have enough paper work Form purchaser. So it caused me a head ache and extra fees for pick up delay. Fred said that they will reimburse me for extra fees from delivery company, but after the car left the dealership of course no one even bothered to reimburse this. They even sent me a feed back request, that I reply to, and got no respond. More

Very friendly, very patient and accommodating. The dealership is neat and clean. Always coffee at the ready and reception does not let you go un-noticed and makes sure your needs addressed. I would de dealership is neat and clean. Always coffee at the ready and reception does not let you go un-noticed and makes sure your needs addressed. I would definitely purchase from Rafael and Elio again! More

Dave and Stuart were very friendly, attentive, and took great care of us through the entire process. Our MDX was delivered as promised and we did not feel pressured into purchasing any extras that we did n great care of us through the entire process. Our MDX was delivered as promised and we did not feel pressured into purchasing any extras that we did not want to buy. More

A great experience, I highly recommend this dealer, friendly people, bilingual, if I would have to buy another car definitely i know where to go friendly people, bilingual, if I would have to buy another car definitely i know where to go More

I found a pre-owned MDX at Acura of Ramsey that I was very interested in purchasing. Over the course of several days I worked with Syed Rizvi through email to put a deal together. Syed was excellent to w very interested in purchasing. Over the course of several days I worked with Syed Rizvi through email to put a deal together. Syed was excellent to work with, responded to all my questions quickly and completely without any games. Few car sales reps are able (or dedicated enough) to work a deal remotely, Syed is one of these few, highly recommended. More

It was such a pleasure working with Acura of Ramsey. We had visited another Acura dealer looking for a previously owned MDX and were displeased with the service and quality of cars. After finding what we had visited another Acura dealer looking for a previously owned MDX and were displeased with the service and quality of cars. After finding what we were looking for online at Acura of Ramsey we went in to look at the cars. We were more than pleased with the service and quality of cars. The sales and finance people were very professional and welcoming. They answered all our questions and were extremely helpful through the entire process. This was our first time buying a used car and also trading in our old one. The cars we test drove were clean and ready to go - unlike the other dealer we had visited. This is our first Acura and in the future if we decide to purchase another one we will definitely return to Ramsey. More

We were greeted by numerous employees in the showroom and not jumped upon. David Shamberg is the salesman who helped. After taking a test drive we returned to the showroom and said we had a doctors appointme not jumped upon. David Shamberg is the salesman who helped. After taking a test drive we returned to the showroom and said we had a doctors appointment but would be back afterwards. David was polite, said he'd be there until 6:00pm and never had an attitude that he didn't believe us. We returned at 6:05pm and luckily David was still there. We proceeded to discuss the car, whether to lease or finance and what packages I'd want to add. Since we were still considering another car we said we'd get back to him. Once again David thanked us for coming back and looked forward to seeing us again. Since he was going to be on vacation for the next two weeks and I was due to have minor surgery we exchanged email addresses and phone numbers. The day David returned to work, we called and met with him in the afternoon. We picked up my new car the following day. We chose Ramsey Acura as we already have the largest sedan from them but also wanted a smaller for me. Since our experience in the past with the sale and service has been so great, we wouldn't think of using any other Acura dealership. More

Very friendly and knowledgeable, not high pressure. The salesman took time to explain everything about the car and allowed amlpe test drives to evaluate the car. salesman took time to explain everything about the car and allowed amlpe test drives to evaluate the car. More

Our most recent purchase, the 2014 Acura RDX, was our third purchase at Ramsey Acura. That should speak volumes about how we feel about this dealer. The atmosphere is very friendly, without being pushy third purchase at Ramsey Acura. That should speak volumes about how we feel about this dealer. The atmosphere is very friendly, without being pushy. Rafael Figueroa understood what we were looking for, was patient, informative, and has excellent followup skills. We highly recommend using this Acura dealer. More