Acura of Ramsey

This is the second MDX we've purchased from Stu and he is the best! I've purchased many cars through various dealerships over the years and by far Stu and his team provided me with the best purchase ex he is the best! I've purchased many cars through various dealerships over the years and by far Stu and his team provided me with the best purchase experience ever. So nice and comfortable. Highly recommend the dealership! More

Thank you Stu! Stu is phenomenal. My family has now purchased 3 Acuras from him. He is the reason they keep going back to Acura of Ramsey and this time brought me in Stu is phenomenal. My family has now purchased 3 Acuras from him. He is the reason they keep going back to Acura of Ramsey and this time brought me in to purchase my first Acura. He was able to put me into my dream car at a price I could not pass up! I walked in on a Saturday to test drive an ILX and was able to drive it off the lot the following Thursday. He surprised me with all weather mats in my car that are the perfect way to keep it nice and clean during our harsh winter months. He even came back out to Windex my driver side window after I put it down because he felt they were a bit streaky and wanted me to leave the dealer with it in pristine condition! I could not be more excited for my new car and would recommend anyone looking to purchase a luxury car at an extremely affordable price to Stuart Fogler at Acura of Ramsey! Love my new white ILX! Thank you!! More

I'm So Happy I Could Cry... That is exactly how I I'm So Happy I Could Cry... That is exactly how I felt upon leaving Acura of Ramsey with my new (well new to me) 2009 Honda CRV AWD EX-L. My list of I'm So Happy I Could Cry... That is exactly how I felt upon leaving Acura of Ramsey with my new (well new to me) 2009 Honda CRV AWD EX-L. My list of things I hate to do is short, but buying a car is up there in the top three. When my Audi hit over 100k miles, I felt it was time to begrudgingly start looking. October 2013, I visited Acura of Ramsey and met with Rafael Figuereo. He was very courteous and professional. I test drove an Acura. For me, at that time, I was not interested in the car. I had Mercedes on the brain, so I left. Rafael was excellent with follow-up. In the meantime I was still looking. I cannot begin to describe the level of unprofessionalism I encountered at other dealerships. I did find a Mercedes from a very reputable MB dealer, but guess what? I did not get approved. At the same time even Kohl's turned me down. Talk about embarrassing. Meanwhile Rafael is still checking in on me to see my status for buying a car. At this point, I was looking at chop-shop lots where they hit you over the head with bogus fees and just plain rude. I'm not giving my hard-earned money to some idiot. I was ready to give up and feared not getting approved. But Rafael still kept calling to check in. I would periodically look on the Acura of Ramsey website for pre-owned. Everybody and their mother told me Honda is an excellent choice. At this time is when I started to consider the CRV. I talked to Rafael and told him my concerns. This is after five months since my first visit. Rafael via email or phone kept in contact with me over five months for purchasing a car! I did not encounter that anywhere else. Well, persistence pays because I came back March 13th, 2014 and left with my new car. The whole process went so smoothly. Elio gave me a very fair price for my trade-in. I was very satisfied with the price they offered. Then I sat in with David Schnapper for the financing. He is a miracle worker because I got approved! Do you know he is a Top 50 Sales Excellence Gold Master in the U.S.? What does that mean? It means he can get you approved! You can leave with a beautiful new vehicle and big smile like I did! Did I mention I LOVE my new car? It's so cute... white, leather interior, immaculate & drives so nice. Afterwards, Rafael did the courteous follow-up email and phone call which was appreciated. I would absolutely recommend Acura of Ramsey for purchasing your car. From the moment you walk in and the very nice receptionist greets you, you feel comfortable. For a female consumer looking to buy a car, this is so important! So ask for Rafael FiGuereo when you want to be treated with respect and get that new car. More

Purchase Experience We researched the cars that we were considering and first visited your showroom to see the Acura RDX. Barry was the first person to ask us if we need We researched the cars that we were considering and first visited your showroom to see the Acura RDX. Barry was the first person to ask us if we needed any information. He directed us to visit the Acura website for specs on the vehicle. After careful research, we came back to test drive the RDX and Barry had given us his business card with his hours listed so we contacted him to set up a test drive. Upon arrival, Barry met us and had the car already to go. I was pleasantly surprised that we were allowed to take the test drive by ourselves without any influence from a sales person. I really appreciated that opportunity to test drive without sales pressure. Once, we returned, we had decided to crunch the numbers and Barry did a good job of including a trade-in on my Ford Escape. The pricing was good and there was no sales pressure which made the purchasing experience easier than previously. We visited the financial manager to complete the sale and we were not over pressured into buying the "typical extras." They were mentioned and left up to our discretion. Upon pick up of the vehicle, everything was in order and Barry helped to get my phone paired with the Bluetooth system and went over the basics. I also like the idea that if I need help with the computerized navigation system,etc they are available to help us. More

very friendly, clean environment, attentive to customers needs. Helped me get car i wanted so very happy. Explained all information needed. Overall experience happy of outcome needs. Helped me get car i wanted so very happy. Explained all information needed. Overall experience happy of outcome More

I leased my third RDX but this was the first time at this dealership. My salesman, Rafael, was wonderful to work with. He was professional and was fair. He made the transaction very easy and I was able to l dealership. My salesman, Rafael, was wonderful to work with. He was professional and was fair. He made the transaction very easy and I was able to leave my car and drive out with my new 2014 model. I highly recommend him and the dealership! More

We went to the dealership to buy my daughter her graduation gift. Elijah Ospina really made the car shopping experience for us fun. He is a really friendly, funny guy. He really did a great job help graduation gift. Elijah Ospina really made the car shopping experience for us fun. He is a really friendly, funny guy. He really did a great job helping us pull off the surprise for our daughter. Also, Chuck Lomolino was friendly and really made us feel good about buying the car. I RECOMMEND THIS DEALERSHIP!! More

I made my way to this dealership upon the recommendation of a friend that was beyond satisfied with her purchase last year. I drove in with my 2011 tsx which was well over my allotted lease miles and was a of a friend that was beyond satisfied with her purchase last year. I drove in with my 2011 tsx which was well over my allotted lease miles and was a few months early for a return and drove out with my brand new 2014 tsx ! Stuart was awesome and everything went so smooth and so fast and he took care of every one of my concerns like it wasn't a problem at all (like it obviously was at the other acura deslership I originally purchased the car from and wanted to return the business to that wasn't too helpful). Stuart and "BowTie Guy" went above and beyond any other salesman I've experienced and made this a stress free experience. There was no pressure and it was a friendly atmosphere and a GREAT overall experience. I would recommend Stuart and BowTie Guy and this dealership as a whole to EVERYONE! If you want a dependable reliable car with a stress free experience then go to this dependable reliable stress free dealership! More

Stuart made my experience at Acura of Ramsey nothing short of a pleasure. I can't say enough about Stuart’s professionalism and friendly demeanor. He listened to my needs and found me the perfect vehi short of a pleasure. I can't say enough about Stuart’s professionalism and friendly demeanor. He listened to my needs and found me the perfect vehicle, a 2014 TL, a second lease. I have never had such an easy and pleasant experience buying a car before. He provided exceptional customer service and made sure I understood everything about the car and all of its perks. He definitely made it a stress-less process! I appreciated not being pressured and was able to make a well informed decision. I would recommend Stuart and Acura of Ramsey to anyone interested in buying or leasing. I will definitely be coming back! This experience definitely far exceeded my expectation. More

I went to Acura of Ramsey and purchased my pre-owned Acura TL. I hate buying cars, it's tedious and time consuming. However, I was very pleasantly surprised by Acura of Ramsey. They had the car I cam Acura TL. I hate buying cars, it's tedious and time consuming. However, I was very pleasantly surprised by Acura of Ramsey. They had the car I came to see and it was ready when I got there. Our salesman, Manny Cordero, was very nice,enthusiastic, helpful, and knowledgeable. He took his time to show us everything about the car. I was a bit intimidated by the technology package, and Manny set the entire system up for me; put in my phone numbers, addresses, even set up my blue tooth. I got a very fair price on the car and was very impressed by the dealership and in particular our salesman. Would definitely go back again and definitely would recommend Acura of Ramsey to others. More