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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
5.0
1,170 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,170 reviews

February 01, 2025

Recentky, i took my ILX in for a service. My service advisor, Gary Chan always exceeds my expectations! Overall, the customer experience was excellent. Gary and the rest of the Hendrick deale More

by Acurafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
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January 31, 2025

I have been a regular customer at Acura of Pleasanton since 2004. I have never been disappointed in any aspect of their customer service. Thank you, Marisol, for your great service and kindness. She give More

by Nanapapalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
January 27, 2025

Good service and nice people. Clean and reliable and easy to communicate with the audience. More

by zlink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 29, 2025 -

Acura of Pleasanton responded

Thank you zlink for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 26, 2025

They were nice and the service person came and updated when we were waiting. The service was complete on time. Thank you. More

by Srsingh251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 28, 2025 -

Acura of Pleasanton responded

Thank you Srsingh251 for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

January 11, 2025

The advisor, Marisol Arvizu is very professional and nice, during the service she remained in touch with me along the entire process. More

by John
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 14, 2025 -

Acura of Pleasanton responded

Hi John, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 02, 2025

Love Acura of Pleasanton! Marisol made my experience a great one. Communication was amazing and took care of my A 1 3 service in 2 hours. Highly recommend Acura of Pleasanton More

by ALorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 04, 2025 -

Acura of Pleasanton responded

Thank you ALorenzo for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 01, 2025

Great Service! Completed as promised, service representative was great and kept me updated on progress. More

by al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
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Jan 03, 2025 -

Acura of Pleasanton responded

Thank you al for allowing us to earn your business and for sharing of your experience with our teammate Edward and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

December 29, 2024

I was shopping for 2025 Acura MDX and Robert helped me in getting the type-s one. The overall experience from ordering the vehicle to getting delivery was very smooth, Robert was giving all the updates from More

by shivaprakasha.beladeri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Whitlow
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Jan 01, 2025 -

Acura of Pleasanton responded

Congratulations shivaprakasha on your new 2025 Acura MDXand thank you for sharing of your experience our teammate Robert here at the dealership. We are committed to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions about your new MDX! Regards, Your Team @ Hendrick Acura of Pleasanton

December 28, 2024

Everyone was very helpful from the moment I pulled into the lot to when they handed me the keys. More

by cristyg06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farooq Omar
Report | Print
Jan 01, 2025 -

Acura of Pleasanton responded

Thank you cristyg06 for sharing of your experience with our teammate Farooq here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

December 19, 2024

I've purchased 4 MDX vehicles from this dealership, starting in 2009. The service advisors have always been very professional in terms of telling me about the condition of my vehicles. Prices seem to More

by osobucco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Report | Print
Dec 23, 2024 -

Acura of Pleasanton responded

Thank you osobuccofor allowing our dealership to earn your business and for sharing of your experience with our teammate Edward and our Service Team over the years. We are committed to your safety and keeping your Acura running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

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