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Acura of Orange Park - Service Center

Jacksonville, FL

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102 Reviews

102 Reviews of Acura of Orange Park - Service Center

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June 06, 2023

While the associates at this location are great it is absolutely absurd that there is a 200 fee for JUST a diagnostic to turn lights off. I bring my car to this location to be serviced often and I advise More

by tomeche89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Hanania
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Acura of Orange Park responded

Thank you for taking the time to leave us your feedback. We strive for excellent customer experience with each and every visit. Please reach out so we can better address your concerns and let us know how we can improve your experience in the future. Each of these reviews is taken closely into consideration.

January 28, 2023

Excelente customer, Randy you are a great representative of this dealership ,and what a service should be More

by lcgarcia42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy medina
Jan 31, 2023 -

Acura of Orange Park responded

Thank you for the wonderful review - we'll be sure to pass it along to Randy! Your business is greatly appreciated by our entire team here at Hanania Acura of Orange Park and we look forward to seeing you next time!

January 09, 2023

Courteous and friendly people. Service advisor even got me a better coupon for Oil Change Service and inspection. Rick Goerz is superb and kept me informed. Wait is not long even More

by GerryB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Goerz
Jan 10, 2023 -

Acura of Orange Park responded

Thank you for sharing your experience, Gerry! Rick & the team appreciate your support and look forward to seeing you again next time here at Hanania Acura of Orange Park!

November 19, 2022

Efficient. Gets customer done in as little time as possible. Brings issues to your attention immediately and provides options for completing necessary work...in More

by coolataa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Jerome
Nov 21, 2022 -

Acura of Orange Park responded

Thank you! It makes our day hearing that your visit to our service center was so enjoyable! We look forward to seeing you again soon! - Hanania Acura of Orange Park

November 03, 2022

Joshua came right out and received my car sent it back immediately and it only took them an hour change the oil and rotate the tires everything was extremely pleasant More

by Anniesheen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua in service dept
Nov 04, 2022 -

Acura of Orange Park responded

Thanks for sharing your experience! We appreciate you visiting Joshua & the team here at Hanania Acura of Orange Park and hope to see you again next time!

October 09, 2022

Great and timely service. The loaner was clean and there was no waiting on either end. More

by ajgross1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 10, 2022 -

Acura of Orange Park responded

Thank you for sharing! We're happy that we provided you with a quick visit! -Hanania Acura of Orange Park

September 29, 2022

My whole family use this Service Dept. We won't go anywhere else.We have 6 Honda/Acura vehicles serviced here. More

by Secuga10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan is our Service advisor Alaine is our technician
Sep 30, 2022 -

Acura of Orange Park responded

Thank you for supporting Hanania Acura of Orange Park! We couldn't do it without you!

September 19, 2022

I got exceptional service from the staff and this experience was great and pleasant and I was very impressed with the manager he was very friendly and professional More

by Chwill.90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve or Stephen
Sep 20, 2022 -

Acura of Orange Park responded

Thank you for your review! We look forward to seeing you next time at Hanania Acura of Orange Park!

September 15, 2022

Had a very wonderful friendly experience today when I brought my car in for oil change tire rotation had a few filters changed and some windshield wiper blades. More

by beachdreams85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 15, 2022 -

Acura of Orange Park responded

Thank you for visiting Hanania Acura of Orange Park! We appreciate the kind feedback and hope we have the opportunity to serve you again in the future. Take care!

September 11, 2022

Courteous and friendly. Sense of integrity, no pressure or upsell experienced to promote additional unneeded service products. More

by firman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hanania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Woulfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Samuel
Sep 13, 2022 -

Acura of Orange Park responded

This kind review is so great to see! Thank you for being part of the Hanania Acura of Orange Park family!

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