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Acura of Orange Park
Jacksonville, FL
303 Reviews
Acura of Orange Park excels in customer service from buying to service and ownership. Our sales staff is honest and fair and will work as hard as possible to help you get in the vehicle that best suits your needs. Once you've purchased, be sure to come back to us to get the best available service for your Acura. Our technicians have specials tools unique to your vehicle, assuring you that you'll get the proper service to keep your Acura in top shape.
We understand that you value your time and money, so we work hard to save you both. Buying is easy when you can search our inventory, research models, get financing, and more online. Scheduling service appointments and ordering parts takes just seconds through our website. Also, don't forget to check back frequently to see and take advantage of all of our specials on new and pre-owned vehicles, service, and parts.
Feel free to contact us at any time with your questions and concerns. We hope you have an excellent experience at our dealership, and we want to hear your comments.
We offer a variety of services from car buying to car repair, auto parts sales to financing. Visit us at 7200 Blanding Blvd. in Jacksonville or call us at (855) 314-5737 today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 303 reviews
February 04, 2009
I was in the market for a new vehicle and went to this dealerhip to gather information. The first visit to the dealership was uninspiring. The salesperson seemed more interested in selling a car than as dealerhip to gather information. The first visit to the dealership was uninspiring. The salesperson seemed more interested in selling a car than asking about our needs. The person claimed that the vehicle has 5 star ratings across the board and told me some misinformation about the vehicle. He lost my trust since I knew the information, already. I did go back and met with another salesperson and his manager who were friendly and very knowledgeable. Their influence made me decide upon an Acura versus another brand of car. However, I ended up purchasing from another dealership since they had the selection that I wanted. Overall, the staff is hit or miss, and if you feel like you're dealing with someone who doesn't know their product, find someone else. The store is clean and people are friendly. However, I did notice a few salespeople in the front smoking cigarettes which was a turnoff for me. More
by Dr_Rick
Employees Worked With
Don't recall names
July 22, 2005
I took my 1997 Honda Accord LX to this dealership and was impressed with the professional and friendly behavior of the staff. Work was completed in a timely manner, and they provided me with a well-maintaine impressed with the professional and friendly behavior of the staff. Work was completed in a timely manner, and they provided me with a well-maintained Acura RSX as a loaner car. The service representative provided me with appropriate recommendations. My enthusiasm for the quality of work by this dealership is slightly reduced because (1) they did not fix a minor cosmetic blemish I requested, although they held the car for a week; (2) they were supposed to perform an oil change and did not; (3) my "check engine" light came on the day after they returned the car to me, and I had to bring the car back to them to check out the problem. These criticisms aside, I am quite happy with the quality of service provided by this dealership. More
by neurodoc
Employees Worked With
Bill Johnson
July 20, 2005
The Internet sales department, esp Marvin Tucker, are the best team I've had the pleasure to buy from. I bought a 2005 TL W/Navi in May over the phone (over 350 miles away) and got the price I wanted right a best team I've had the pleasure to buy from. I bought a 2005 TL W/Navi in May over the phone (over 350 miles away) and got the price I wanted right away. Everything went smoothly with the transaction and it would have been a great end to the story, but there is more. <br>While I was buying the 05 TL, My 02 TL was put into the service department for it's 35,000 mile checkup and a service guy had an accident with it that damaged the entire left side. They did repair it, but I never got a "sorry" or even a call from the "big boss" nor any type of compensation to the fact that I'll never be able to get full value from it if I sell it. The rear door lets air and noise in, Nor did I get any documentation on the 35,000 inspection. (they did not charge me, as if I were to pay). I still had to pay for the shipping of my car they dammaged since the 05 was going to be shipped, but I had to drive that off the lot.<br><br>Sales was the greatest, Service should have been good, but when their tech wrecks your car, It really dosen't matter how good they are.<br><br>Overall I would say, Buy from them and cross your finger with the service personnel. More
by Acura1
Employees Worked With
Marvin Tucker
