Acura of Orange Park

My visit to Acura is always delightful...the service I receive is always outstanding...I don't have to regret my visits...their always warm and inviting...and what can I say about the service...Exceptiona receive is always outstanding...I don't have to regret my visits...their always warm and inviting...and what can I say about the service...Exceptional!!! More

Went to Acura of Orange Park to see if they would fix my door handle cover that fell off. I was told by Wes and John that the part cost $22 and that they would put it on for no charge. After Wes looked at door handle cover that fell off. I was told by Wes and John that the part cost $22 and that they would put it on for no charge. After Wes looked at the car and we discussed the repair further he went ahead and had the Dealer cover the cost of the part and installed it with no issues. Business dealings this professional and courteous are hard to come by in this day and age. Wes and John took care of me and made me feel like a good customer, not just another service number as most dealerships do. I highly recommend Acura of Orange Park for any and all future dealings. More

We own a 07 TSX, 08 Honda fit and 2004 TL. All three cars are serviced regularly by the service department at Acura of OP. Wes & John are my primary contacts. We've been taking all three cars here for al are serviced regularly by the service department at Acura of OP. Wes & John are my primary contacts. We've been taking all three cars here for almost three years. The guys in the service department weather its Wes, John or Kalil - I think (sorry about spelling), all personals are very friendly. Never have I or my better half gotten the run around which is to be expected from most car places. These people treat us like we're friends, family so it's hard not to go back each time. Good service and great people are hard to find. I would like to add, I am always appreciative of my car getting washed/vacuumed, as well as the water bottles in the cashier area! It’s nice to see dealerships not nickel and dime customers :) More

Treated me like a person and delivered on what they promised. I came in without much credit and they helped me and explain my options. promised. I came in without much credit and they helped me and explain my options. More

I was taken advantage of, this staff is not trustworthy. Im now paying twice what my vehicle is worth. I was also given false information. Im now paying twice what my vehicle is worth. I was also given false information. More

I am I hard customer to deal with, I know this! But I every time I go into see these guys I'm always leaving laughing and feeling better about my day. I went in there today with a problem with my floor every time I go into see these guys I'm always leaving laughing and feeling better about my day. I went in there today with a problem with my floor mats, and was pretty upset that this happened to my new car! Wes and Jon walked out and both greeted me, probably knowing that I was about to be giving them a peace of my mind. I did give them a piece of it too! They then made it all fine by fixing my car at no cost to me and had me leaving smiling and laughing. Not to many people can deal with me but some how Wes always has me leaving there laughing and wanting to come back just to chat at times. Great people and great dealership. More

I owned a 2006 Acura TL 6 speed, It was having problems with the transmission, and vibrations from the rear deck. Wes immediately diagnosed the problem and put me in a loaner TL, which was super nice. The with the transmission, and vibrations from the rear deck. Wes immediately diagnosed the problem and put me in a loaner TL, which was super nice. The car was fixed very quickly within a few days. The car was returned to me cleaned and the vibrations from the rear deck were gone. Wes had an entire new rear deck put in for me as well as a brand new 3rd gear syncro. The TL drove fantastic and continues. Ive had my service there many times and recommend them to anyone I can think of. Great friendly experience. More

I bought my 2008 Acura TL from another dealership but I always taken my car to Acura of Orange Park for the service. They are always so friendly and courteous! The service department is fast and accurate b always taken my car to Acura of Orange Park for the service. They are always so friendly and courteous! The service department is fast and accurate but if I ever have to leave my car for any length of time and have things to do they always provide me with a courtesy car. The service manager Wes Bracewell is always wiling to help me out with any issues I have. I would recommend Acura of Orange Park to anyone! More

I have purchased multiple new Acuras from this dealership and would not purchase an Acura from any other dealer. Every time I come back to the dealership for service, I feel like part of the family. GREAT and would not purchase an Acura from any other dealer. Every time I come back to the dealership for service, I feel like part of the family. GREAT atmosphere and great service. Thank you Greg, Gino, Woody, Aaron and Danny, you guys are the best in the business!! More

I AM WRITING IN CAPS TO STRESS HOW MUCH A PERSON CONSIDERING THIS DEALERSHIP SHOULD NOT GO THERE FOR ANYTHING! THEY ARE UNPROFESSIONAL, RUDE, ARROGANT AND OFFER SUBSTANDARD WORK!!! IF YOU GO TO THI CONSIDERING THIS DEALERSHIP SHOULD NOT GO THERE FOR ANYTHING! THEY ARE UNPROFESSIONAL, RUDE, ARROGANT AND OFFER SUBSTANDARD WORK!!! IF YOU GO TO THIS DEALER YOU ARE AT YOUR OWN RISK!!! AWFUL TINTING SERVICE DONE ON MY VEHICLE, WITH BUBBLE AND ALL!! BUYER BEWARE!!! More