Acura of Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I went to the dealership recommended to nick. With no I went to the dealership recommended to nick. With no credid history, I was the new kid on the block but nick and the financial team of orange park I went to the dealership recommended to nick. With no credid history, I was the new kid on the block but nick and the financial team of orange park made it happen. I am thankful and impressed by the service I received I really thought after a couple of hours it was not working, But later that day I got my keys of my very first car the dodge nitro 2010. I would recommend this young profesional to any person out there in the market of buying cars. Once again thank you Nick and the financial team for working with me and making it happen. Job well done. More
I am far more pleased than expected with my experience at this dealership. They met all of my expectations plus more! I will definitely be coming back and referring friends/family to this dealership for any this dealership. They met all of my expectations plus more! I will definitely be coming back and referring friends/family to this dealership for any future purchases. I could go on and on about all of the positive things. I feel completely comfortable and confident in the decision I made thanks to Gigi and Andrew. There is not anything I would have done differently thanks to these guys. More
GREAT SERVICE!!!.....I recently put my old car on auto trader to get a quote from surrounding dealerships in the area. Gigi called me within 15 minutes or less inquiring on the car and asked if I would be trader to get a quote from surrounding dealerships in the area. Gigi called me within 15 minutes or less inquiring on the car and asked if I would be available to come in. I wasn't planning on getting a car the same day but with the help of her co-worker Roger, I'm sitting pretty lol.... OUTSTANDING ENVIRONMENT!!!! I was not pushed into getting the car that I have now but their attitude and unmatched service made my choice very easy for me. Multiple workers came and asked if I needed anything which put a positive note on this company and staffing on their great work ethic and friendly posture. Also very affordable.....I got what i wanted from the trade of my old car, and they met my price range for my new car. I love their service and they are also highly recommended by many people in the community. I will be doing future business with this Acura family. More
I went in the dealership not with the intentions to I went in the dealership not with the intentions to purchase a mdx however that is just what happend. Gino Silawi first acknowledge me,he took the I went in the dealership not with the intentions to purchase a mdx however that is just what happend. Gino Silawi first acknowledge me,he took the time to show me different models and listen to what I wanted. I fell in love with the mdx. The dealership worked diligently to get just what I wanted. Nick Khuja had finished working with me after Gino sold me the vehicle . Within a couple of days from leaving the lot I realized that there was something seriously wrong with the mdx.I must admit at first I thought I had been sold a lemon from this dealership and was going to be paying for something that quickly needed serious attention. This is when Nick Khuja jumped right into action to satisfy me as a customer. Working side by side with Dennis Justice until I got a MDX that I just love and is much nicer then the original one I had. These guys went well out of their way to satisfy me as a customer and to make me feel important. I am in the customer service buisness and can only hope that my staff is as resourceful as these guys .. I would definitly recommend them to anyone. Michelle, Orange Park, fl More
I just bought a 2012 TL with Tech Package from Acura of Orange Park and couldn't be happier with my experience. I keep a car for a long time and usually take a few weeks test driving and researching the v Orange Park and couldn't be happier with my experience. I keep a car for a long time and usually take a few weeks test driving and researching the various makes and models I am considering purchasing. Most dealerships try to push you to buy the car the first day you come in . . . probably because they don't believe you will actually come back later if you decide you want to purchase their car. My sales consultant, Darryl Carter Sr, really understood from day one that I follow a lengthy process before settling on a car to purchase. He was not going to make a sale to me that first day but he treated me with unfailing courtesy and respect. He really listened to what I was looking for in my next car. We took extended test drives in a TSX with Tech Package and a similarly equipped TL. Although he was new to the Acura product line he was very knowledgable about both models. He demontrated all the features of both cars, patiently and thoroughly answering all of my questions. A few days later, I returned to the dealership to thoroughly test drive the all wheel drive version of the TL. I called him with questions a couple of times during my three week process of testing various cars and he was always friendly and helpful. I cannot recall another car sales representative EVER who took so much time with me and never pushed me in any way to purchase a car before I was ready. Even though it was the end of the model year, he didn't once use any of the typical pressure tactics to hurry my decision like commenting on low remaining inventory for the 2012s, for example. Basically, I just cannot say enough good things about my sales experience with Darryl and will not hesitate to recommend him to friends and family in the future. If you are in the market for an Acura and intend to visit Orange Park, you can't go wrong asking to speak with Darryl! I will be honest in reporting that I have typically in the past negotiated to purchase vehicles by using the internet. I basically have no patience for the usual dealership dog and pony show when negotiating in person. But, because of all the time Darryl had spent with me, I felt it was only fair to give his sales manager, Rey Collazo, a chance to sell me that TL. I was really dreading the whole thing, but couldn't have been more surprised by the actual experience! There was a little back and forth, but basically we agreed upon the price without the usual hassle and fake handwringing on the part of sales management. I feel I got a very good price on a great car and that the dealership still made a fair amount of profit . . . a win-win situation for all. Despite that, I still braced myself for the final contract showdown with the business/finance manager . . . since that is where the figures sometimes don't exactly add up to what you agreed upon. Once again, I was pleasantly surprised! I already had my own financing in place before I started shopping for a new car and sold my old car to a private party before taking delivery on my new TL, so final paperwork was very straight-forward with no surprises or sneaky price adjustments. The business manager, Greg Fouche, handled all final paperwork with professional efficiency. Darryl went over the technical features of my new car once again, helped me connect my phone via bluetooth, answered a couple remaining questions and then I was happily on my way. All in all, my experience with the staff (sales, sales mgt. and business office) at Acura of Orange Park was overwhelmingly positive and I am very pleased with my choice. More
I just bought a 2012 Acura TL from Acura of Orange Park and I had a great experience. The salesman was friendly and knowledgeable, and everyone was very accommodating. They gave me the best price of any o and I had a great experience. The salesman was friendly and knowledgeable, and everyone was very accommodating. They gave me the best price of any of the dealers I went to and the transaction was very quick and efficient. This is my 5th Acura and I will certainly buy my next one from Acura of Orange Park. More
Just wanted to thank you again for all of your efforts making my Acura purchase so smooth. The car is beautiful. There were no other dealerships willing to work with me as well and appeared so effortles making my Acura purchase so smooth. The car is beautiful. There were no other dealerships willing to work with me as well and appeared so effortlessly as the Orange Park dealership did. Other dealerships are now emailing and calling to make sure the deal went through as discussed. I don't believe they thought I was a serious buyer...or something...I still haven't figured that one out yet. Nick and the other gentleman who showed up in my driveway with my new vehicle were wonderful, and so patient. They went over every feature in the car. I felt like they wouldn't leave until I was completely comfortable with the car. That was not the experience my sister had when she recently purchased her Acura thru the Sanford dealership last month. That dealership is closer in distance, so we wanted to shop there. But for me it was not worth it at all, for the frustrations I watched her go thru with her purchase. After sitting in the hot seat at the dealership most of the day, they handed her and her husband the keys to fen for themselves and figure out the car's features...they still haven't got the phone hooked up correctly. She is suppose to go back to them and has a list to go over to find out how a few things work (she purchased the 2013 ILX w/Tech pkg). I don't believe that dealership knew how the car worked themselves. Looking forward to spreading the word about the Orange Park Acura dealership. You all have all the bells and whistles that made the experience a very enjoyable one. And, to not even have to leave my home to choose and purchase my car! Noone can believe that and think it is something I finagled somehow. You all showed me, that's what you do to go the extra mile for your customers! It was the perfect purchase for me. Thank you again! More
My son and I went to this dealership. The sales guy took a credit app from my son. My son told the sales rep that he was leaving for Honolulu Hi in two weeks and when he gets there he will be a E-4 and that a credit app from my son. My son told the sales rep that he was leaving for Honolulu Hi in two weeks and when he gets there he will be a E-4 and that he will get a addional $1,400 a month. The sales rep told us he would let his boss know this. They put in the app that he made close to $60,000 which was not true. We looked at some cars and left because there cars were to expensive. They called us and told us that the car he was looking at they would dicount $3,500 and he was approved thru Honda for a interest rate of 4.09%. When we got back they had switched cars on him and gave him a striped down model. We were told he was not financed w/ Honda and he would have to find his own financing. One big switch. They had him resign the paper work four times. He got his financing from Navy Federal Credit union. When he called the sales mgr to find out how much to get from Navy Federal he was told to get a check for $1,700 more than he needed, It has been a month and he still does not have his $1,700 from the over payment. Every time I have spoken to these people they tell me a different story. The finance guy has told me four times my sons over payment was in the mail. I checked the mail today and it still not here. More
Acura of Orange Park far exceeded our expectations and the # 1 REASON for that is simple.....NICK KHUJA. He went above and beyond to make sure we were happy and got exactly what we wanted. We are treated the # 1 REASON for that is simple.....NICK KHUJA. He went above and beyond to make sure we were happy and got exactly what we wanted. We are treated like “family” each and every time we visit this dealership.....as if we are the only customers that matter at that moment. Nick is a true professional with a rare gift of genuine kindness and warmth that today’s business society lacks. Nick has a real knack for making you feel “special”. He is the kind of guy you look forward to dealing with. He made our car buying experience easy and quite pleasurable. Our experience with car dealerships in the past has been one where once you’ve completed the sales transaction, you are on your own......the sales staff/customer relationship is over. With Nick it has been the total opposite. He has gone above and beyond to assist us in every way possible, and as a bonus, we feel we have made a good friend for life! For these reasons, our future loyalty lies with Acura of Orange Park as long as we have the privilege of dealing with Nick. He is a real asset to this dealership and we hope he is reminded of this on a daily basis – he deserves it. Tina and Kenny Morris Archer, Florida More
Great service, great attitudes, great people, I would recommend anyone going to this dealership. They were definitely way above par and made me feel welcome. recommend anyone going to this dealership. They were definitely way above par and made me feel welcome. More