Acura of Orange Park

My salesman was Yazan Bawli and he was awesome to work with. He was available all hours of the day and always responsive to calls, e-mails or texts. He worked hard to ensure I got in the vehicle my wife a with. He was available all hours of the day and always responsive to calls, e-mails or texts. He worked hard to ensure I got in the vehicle my wife and I wanted. We purchased a 2014 MDX with Technology Package. Yazan was extremely knowledgeable about the options and answered every question we had. He was not pushy and did not pressure us at any time during the process which I really appreciated. My wife and I looked at over 20 vehicles before deciding on the MDX and besides the quality of the vehicle, the customer service was the deciding factor. We worked with Gigi Sellers as the New Car Sales Manger and she was fair with the price, gave us top dollar for our trade in (a 2002 Ford Explorer) and worked to ensure our experience was pleasant. We will definitely visit this dealership again if we decide to purchase another Acura and highly recommend it to anyone who is interested in customer service and quality. More

Giorgio was absolutely the BEST dealer my husband and I have ever had the privilege to work with. So grateful for all of his help and humility when it came to our car buying experience. have ever had the privilege to work with. So grateful for all of his help and humility when it came to our car buying experience. More

This is the first time I am writing a review for a car dealer because unlike my previous car buying experiences, this experience was an exceptional one. I purchased a 2014 Acura MDX . The model and trim I dealer because unlike my previous car buying experiences, this experience was an exceptional one. I purchased a 2014 Acura MDX . The model and trim I wanted was rare to find but Gigi and Yazan worked very hard to find the car for me. They also pleased me by giving the best possible deal on this car. I am really impressed with the respect we got from them. The purchase, finance and service department are all so friendly to work with. During the the purchase process, Gigi and Yazan would stay even after their work hours to answer questions and made the entire purchase process very pleasant and stress free. Once I got the car Yazan was very helpful to get me familiarized with the new car. I am also very pleased with Kelsey and Yazan who worked quickly to get the accessories I requested ordered and installed. I am so impressed with my overall experience that I will definitely recommend this dealership to my friends. More

excellent service, very smooth buying process, everybody was very helpful and courteous Got what was by email needed no haggling or discussion at all on reaching there was very helpful and courteous Got what was by email needed no haggling or discussion at all on reaching there More

Zach was very knowledgeable about the MDX and answered all of our many questions. He made our purchase an excellent experience and we will definitely recommend him to our friends. Our purchase of the MDX all of our many questions. He made our purchase an excellent experience and we will definitely recommend him to our friends. Our purchase of the MDX was a step up and Zach was very helpful in showing and explaining to us the many features of the MDX which helped us with our decision. The ratings only go up to a "5" but we feel a "10" rating would definitely be in order for Zach because of our experience with him. Jacque & Mary Ellen LaBelle More

I have never before written a thank you letter to a car dealer. But recently we purchased a car from Orange Park Acura and the experience was amazingly pleasant. Now this was not my first rodeo. My wife dealer. But recently we purchased a car from Orange Park Acura and the experience was amazingly pleasant. Now this was not my first rodeo. My wife and I have purchased 6 Acura's previously. Our salesperson, Zach Lopez, worked very hard on our behalf to meet the price that we were willing to pay. He was patient, knowledgeable, and pleasant to work with. The car we purchased was difficult to find but the general sales manager, Gigi Sellers, worked tirelessly to find the exact model we wanted. When we picked up the car, it was beautifully detailed and members of the staff-Zach Lopez, Aaron Watkins, and Gigi Sellers all showed us all the new technology and made sure that we both understood exactly how it all worked. Normally when we purchase a car, it is very stressful and negotiations are intense. But this experience was quite different. It was actually very pleasant. I would strongly recommend Orange Park Acura to all of you thinking about a new Acura. What a great team! Sincerely, Jon Fox More

The service at the dealership was very fast and everyone was very professional. I am always treated with great respect when I visit this dealership and they always help me out quickly and easily. was very professional. I am always treated with great respect when I visit this dealership and they always help me out quickly and easily. More

I was satisfied with the customer service although I was disappointed to learn that an owners manual for my Acura TL 2004 would cost $167.00 to order. I think that is insane. So I passed and hope that I can disappointed to learn that an owners manual for my Acura TL 2004 would cost $167.00 to order. I think that is insane. So I passed and hope that I can get one from my boyfriends dealership down the road for free. He hasn't found one yet though...LOL. More

My experience at the dealership was positive. I went in for a routine oil change and the service staff, including the technicians were polite, informative and efficient. My vehicle was serviced for what it for a routine oil change and the service staff, including the technicians were polite, informative and efficient. My vehicle was serviced for what it was brought in for and assessed for other potential problems; of which no others were found. The car was washed and vacuumed before being returned to me. More

Excellent experience with Acura of Orange Park service department. The dealership called me and informed me of a recall on my vehicle. Not only did they correct the recall problem but gave me a complime department. The dealership called me and informed me of a recall on my vehicle. Not only did they correct the recall problem but gave me a complimentary loaner, car wash, and even checked my car out for any other maintenance issues. Very friendly staff as well!! If I was going to buy a car in the near future, Acura of Orange Park would be the first place I would stop. More