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Acura of Orange Park

Jacksonville, FL

4.2
295 Reviews
Acura of Orange Park excels in customer service from buying to service and ownership. Our sales staff is honest and fair and will work as hard as possible to help you get in the vehicle that best suits your needs. Once you've purchased, be sure to come back to us to get the best available service for your Acura. Our technicians have specials tools unique to your vehicle, assuring you that you'll get the proper service to keep your Acura in top shape. We understand that you value your time and money, so we work hard to save you both. Buying is easy when you can search our inventory, research models, get financing, and more online. Scheduling service appointments and ordering parts takes just seconds through our website. Also, don't forget to check back frequently to see and take advantage of all of our specials on new and pre-owned vehicles, service, and parts. Feel free to contact us at any time with your questions and concerns. We hope you have an excellent experience at our dealership, and we want to hear your comments. We offer a variety of services from car buying to car repair, auto parts sales to financing. Visit us at 7200 Blanding Blvd. in Jacksonville or call us at (855) 314-5737 today.
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7200 Blanding Blvd

Jacksonville, FL

32244

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Showing 295 reviews

December 19, 2023

The dealership was easy to work with. After a few days, we were able to agree on a price. The actual purchase of the vehicle was very seamless. More

by ErinF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Risko
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

I purchased a used car for my daughter. This is the second car I've purchased from Acura of OP using Andrew. He is easy to work with and always communicates which is what I appreciate most! More

by jessica.french0610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Risko
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

I have driven an Acura for almost 20 years! This was my first time dealing with Andrew Risko and it was the best experience! Andrew was so consistent with contacting me and keeping me updated u More

by CP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Risko
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Stephania Alton is the best. I got a lot of help from her. Thank you for your help. More

by young.hur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephania Alton
Nov 09, 2023 -

Acura of Orange Park responded

Thank you for taking the time to reach out and leave such a great review of your time with Acura of Orange Park. As a Hanania Automotive Group store, we strive to exceed customer expectations with every visit and we look forward to seeing you again soon.

August 28, 2023

I couldn't be happier with the exceptional service provided by the sales team at Hanania Acura of Orange Park. They took the time to understand my needs and guided me through the entire process with e More

by A_CabMem
Recommend Dealer
Yes
Employees Worked With
Nadi Malek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Acura of Orange Park responded

Thank you for taking the time to reach out and leave such a great review of your time with us. We strive to exceed customer expectations with every visit and we look forward to seeing you again soon.

June 23, 2023

I just purchased a new TLX and worked with Andrew. He is extremely professional and easy to work with. I also appreciate that he drove the car to my home and we finished the deal there - super conveni More

by Grace147089
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Risko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Acura of Orange Park responded

Thank you for taking the time to share your positive experience with Acura of Orange Park. Your review means a lot to us, and we are delighted to hear that we were able to meet your expectations!

June 13, 2023

I would like to thank Julia Burchfield, Mark Hanania, Mr. Nadi Malek and Bob Damelio. My car purchasing experience at Acura of Orange Park was superior, Julia Berchfield was very attentive, kind and her know More

by Pedro A. Caliz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadi Malek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Berchfield, Mark Hanania, Nadi Malek, Bob Damelio
Jun 19, 2023 -

Acura of Orange Park responded

Thank you for taking the time to share your positive experience with Acura of Orange Park. Your review means a lot to us, and we are delighted to hear that we were able to meet your expectations. We always strive to go above and beyond for our customers, and we are thrilled to know that we succeeded in your case. Thank you for your patronage, and we hope to have the pleasure of serving you again in the near future.

June 06, 2023

While the associates at this location are great it is absolutely absurd that there is a 200 fee for JUST a diagnostic to turn lights off. I bring my car to this location to be serviced often and I advise More

by tomeche89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Hanania
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Acura of Orange Park responded

Thank you for taking the time to leave us your feedback. We strive for excellent customer experience with each and every visit. Please reach out so we can better address your concerns and let us know how we can improve your experience in the future. Each of these reviews is taken closely into consideration.

April 04, 2023

Be sure to watch financing carefully. We were given a price for the car but price was increased on final paperwork. Very sneaky. Won't do business with them in the future. More

by Rsimm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bachir Atallah
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Acura of Orange Park responded

We appreciate you taking the time to review us. As we continuously strive to provide the best service for our guests, I'd like to learn more about what prevented us from earning a 5-star rating. Would you be willing to reach out directly so we can discuss this? Thank you, Nadi Malek - General Manager - (904) 777-5600

March 13, 2023

I have been bringing my car for service since 2015 on a regular basis. This time service was very poor even after making an 8:15am appointment I had to sit for six hrs and left at 2:15pm. They didn’t clean More

by Shashi.makker
Recommend Dealer
No
Employees Worked With
Went for service, worked with Rick.
Mar 13, 2023 -

Acura of Orange Park responded

Hello - thank you for taking the time to share your review. As a longtime customer, we apologize for not providing you with a more efficient appointment. We appreciate your business and would like the opportunity to discuss this with you further in hopes of earning back your trust. Thanks, Nadi Malek - General Manager - (904) 777-5600

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