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Acura of Orange Park
Jacksonville, FL
295 Reviews
Acura of Orange Park excels in customer service from buying to service and ownership. Our sales staff is honest and fair and will work as hard as possible to help you get in the vehicle that best suits your needs. Once you've purchased, be sure to come back to us to get the best available service for your Acura. Our technicians have specials tools unique to your vehicle, assuring you that you'll get the proper service to keep your Acura in top shape.
We understand that you value your time and money, so we work hard to save you both. Buying is easy when you can search our inventory, research models, get financing, and more online. Scheduling service appointments and ordering parts takes just seconds through our website. Also, don't forget to check back frequently to see and take advantage of all of our specials on new and pre-owned vehicles, service, and parts.
Feel free to contact us at any time with your questions and concerns. We hope you have an excellent experience at our dealership, and we want to hear your comments.
We offer a variety of services from car buying to car repair, auto parts sales to financing. Visit us at 7200 Blanding Blvd. in Jacksonville or call us at (855) 314-5737 today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 295 reviews
September 08, 2024
I visited Acura on a Friday with the intention of purchasing a car and provided a $500 deposit. However, upon reconsidering, I returned the car on Saturday. The dealership requested my presence on Su purchasing a car and provided a $500 deposit. However, upon reconsidering, I returned the car on Saturday. The dealership requested my presence on Sunday to discuss the matter. When I asked for my deposit back, the owner refused. Despite my history of multiple purchases from them, this was the first instance they denied a refund. On Monday morning, they processed my credit 18 times, which seemed spiteful. More
by zanaj
Employees Worked With
Marc
July 30, 2024
Andrew definitely went above and was one of the best Sales Consultants I have encountered. He provided exceptional service and it shows that he cares about those he helps as well as represents this com Sales Consultants I have encountered. He provided exceptional service and it shows that he cares about those he helps as well as represents this company well. More
by Lois M
July 15, 2024
This was worst car buying experience of my lifetime. Picked out a car negotiated a price and was sent to lounge waiting to complete paperwork. We were never given a written breakdown of the deal. They Picked out a car negotiated a price and was sent to lounge waiting to complete paperwork. We were never given a written breakdown of the deal. They came out periodically to try and sell us different extra warranty and packages. This was.supposed to be a certified car and eligible for lower interest rate. We submitted our loan application and the lady kept say we were still waiting on it to come back. We were there a totally of 5 1/2 hour. Finally she submitted the car certified documents to loan company and loan application was approved. At this point we still have not received a written breakdown of the deal. They now send us via emails our documents to sign using our phone. As we are going over the documents we realize the price of car was significantly higher than we agreed, The sales manager claimed they were negotiating the out the door price including our trade in value. We never saw an out the door pricing only car prices. The numbers don’t add up for out the door prices either. If that were true we would have basically negotiated A much higher price for the car than their advertised price and the price we were given originally, The math doesn’t add up. This was borderline criminal. The General Manager got involved and he was also trying to get us to pay more for car than what was negotiated.. He finally agreed to honor the deal but we decided not to purchase the car. There are no excuses for keeping someone at dealership 5 1/2 hours and not providing written breakdown of the car deal. Beware of this dealership. More
by Andersonkyle43
Employees Worked With
May 24, 2024
Great customer service an really try to get you in s vehicle. The team is excellent vehicle. The team is excellent More
by foxxiebaby27
Employees Worked With
February 07, 2024
Just want to express my satisfaction with Clayton the sales person. I purchased a 2023 Acura MDX. He was very knowledgeable of the vehicle specs- he explained all features and offered me additional h sales person. I purchased a 2023 Acura MDX. He was very knowledgeable of the vehicle specs- he explained all features and offered me additional help with any questions More
by trainstation13
Employees Worked With
Clayton
January 30, 2024
They added $4000 worth of fees( services)to the advertised online price, and I don't mean taxes and registration! Pretty shadey, but I guess they gotta pay for a Maclaren somehow!! I will never advertised online price, and I don't mean taxes and registration! Pretty shadey, but I guess they gotta pay for a Maclaren somehow!! I will never be back!!!! More
by Mr ,grumpy!!!
January 01, 2024
I had some questions about a car that was online. They got back to me quickly and answered all of my questions. Thank you for your help. They got back to me quickly and answered all of my questions. Thank you for your help. More
by Dconnelly2
Employees Worked With
Can't remember his name. He is black
December 26, 2023
Andrew was very helpful and our experience was one of our best. We were in an out with a new car in an hour and a half. best. We were in an out with a new car in an hour and a half. More
by ehandtenp
Employees Worked With
December 22, 2023
Everyone was very nice. I will definitely be back in the future for another vehicle. I will definitely be back in the future for another vehicle. More
by Ashley
Employees Worked With
