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Acura of Omaha
Omaha, NE
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SAD....SAD CUSTOME SERVICE This company is something let me tell you! Purchased a vehicle over 4th of July weekend, it was from the used car area. Vehicle was great, and I lov This company is something let me tell you! Purchased a vehicle over 4th of July weekend, it was from the used car area. Vehicle was great, and I love it! That being said, when they sold it to me, they didn't fill the tank, left it at a 1/4 of a tank. Never bought a car that wasn't full, the fluid levels were low and the indicator light came on otw home, and noticed it hadn't been maintained as the mileage was at the point where it needed an oil change. I asked for these three simple things to be handled, and was ignored. Expected so much more from a dealer that sells mid-luxury cars. JT the sales manager for used cars is one of those "old" sales guys who would try to upsell his own mother. The price I purchased was in the market, but the rest won't even let me rate the price good. James my sales guy who went on the test drive was okay, but he had his hands tied due to this JT guy. STAY AWAY!!! More
I am absolutely disappointed in this company, I recently bought a car from the location on center in omaha, when I got the car there was a vibrating sound the guy who sold it to me told me was a pa recently bought a car from the location on center in omaha, when I got the car there was a vibrating sound the guy who sold it to me told me was a part of the engine system the guy before me put in to make it sound "cooler" I took to my shop to have them get rid of the sound... Needless to say 2,000$ later the noise was fixed and had nothing to Do with the engine but something seriously wrong with the car. A few weeks later the gear shift had fallen off of my car and inside I found and old rusty screw and Acura of omaha pen holding my gear shift together... Nice, I had noticed a bulb out under rear view mirror was out, so When I went in for my oil change I asked them to change my light bulb. Of course it's not a bulb out it's a computer system that hooks threw my car to my dash which lights up my gas gauge and stuff, my mechanic said the dealership should have easily noticed that and had it fixed. I went into Acura of omaha to see if they could do anything about shift stick and the "manager" told me no, that's how I bought the car... Are you kidding me? I will absolutely never buy another car from this company and never allow anyone I know to as well, I am a business professional who know a lot of people. I and my family have already started to spread the word about this company and I plan on taking this to the Better Business of Omaha and getting out as many ways as possible. I have never been so taken advantage by a company in my life as I have this one and this company should be absolutely ashamed. More