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Acura of Little Rock - Service Center

Little Rock, AR

4.9
72 Reviews

72 Reviews of Acura of Little Rock - Service Center

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April 10, 2024

I had to return to buy another tire because they told me I did not have a flat and I explain that I had a nail in it which they overlook but took care of the problem when I had to return it all in the same More

by JanetKing1455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ellis, Dejuan Ball
March 23, 2024

I came in for an oil change and a tire rotation. The price was competitive with other quick lubes, and they rotated the tires. The work was done in an hour. I’ll come back. More

by jhyduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle and Josh
March 13, 2024

The service dept is fine, my purchase experience was great 7 years ago. However, the confirmation process for service appts is maddening. They called, texted & emailed no less than 15 times to confirm. More

by morganklu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Payne was excellent. I didn’t work with anyone else listed.
February 28, 2024

My service technician was knowledgeable, efficient and, most importantly, did not try to sell me unnecessary services or upcharge the parts I needed. This dealership is trustworthy, reliable and understand More

by Liz Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Brown, Adam Brown
February 08, 2024

It was a pleasant experience having my car serviced. I would recommend Acura of Little Rock to everyone. More

by gingerpittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorin Eich, Tom Wilson
January 30, 2024

The technician was knowledgeable and explained exactly what I needed to have done. Very efficient. More

by Klace51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorin Eich, Tom Wilson
December 10, 2023

Had a navigation system problem on a new MDX that was a complicated one to fix. The dealership was successful if solving a very difficult intermittent problem. Very good repair facility. My salesman was More

by Freds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales: Eric Morris and Chris Freeman Service
December 08, 2023

I was very impressed with the staff in the Service Dept! They were knowledgeable and made me feel like my business was appreciated! Would feel very comfortable returning there for my future needs! More

by Grumpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freeman, Josh Ellis
November 25, 2023

received excellent service. I was kept updated about any issues with my car and was given a car to drive while my car was being serviced. Great customer service! More

by janmcquary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
November 20, 2023

Acura of Little Rock is, in our opinion, number one in customer service and repair services when we need them. The dealership has always gone beyond its responsibilities in caring for its customers' needs More

by robinr6756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issaac Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorin Eich, Tom Wilson
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