Acura of Little Rock - Service Center

bad over priced service terrible service if you bought your acura at a dealer other than riverside. no loaner car, no apologies, no kiss my foot, and no return for new car pu terrible service if you bought your acura at a dealer other than riverside. no loaner car, no apologies, no kiss my foot, and no return for new car purchase for me More

We are from out of state, and our battery went dead. We fixed that on our own, but the oil service needed to be done, the battery cowling needed to be put back on, and the code for the radio, GPS map, etc fixed that on our own, but the oil service needed to be done, the battery cowling needed to be put back on, and the code for the radio, GPS map, etc needed to be reset. I called the evening before, Angie said to bring it in the next morning around 1030 (I was in the Hot Springs area). I got there at 930, they took the car in the shop immediately, got everything taken care of, and I was back out on the road in an hour. We will be moving to the central Ark area sometime this year, and we will definitely come back to this dealer and Angie. We will also consider them very strongly when we get ready to purchase another Acura. Thanks Angie for taking good care of us. More

I referred my girlfriend to take her Acura tl (2004) to this dealership to check on an issue that left her airbag light on and they treated her terribly , she say completely disenfranchised and swore she w this dealership to check on an issue that left her airbag light on and they treated her terribly , she say completely disenfranchised and swore she would never go back. Cut to a year later when she got a letter from Acura that said she might be subject to a airbag related recall(she already had airbag lights on) so she called to check how long it would take to check whether or not she was affected. After "checking" her vin number they told her that she could come by "whenever" so she showed up on a Tuesday at approximately 10am and was promptly told that she should have made an appointment .we/I will.never buy or service any vehicle here I suggest if you have an Acura in central Arkansas you should take it to Bale Honda on Chenal in little rock they know how to treat customers. More