Acura of Little Rock
Little Rock, AR
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162 Reviews of Acura of Little Rock
Jackson was a great salesman. He got me the car I wanted in a timely manner. Best customer service ever! He kept checking on my car and my satisfaction after the sale and answe He got me the car I wanted in a timely manner. Best customer service ever! He kept checking on my car and my satisfaction after the sale and answered questions. Acura of Little Rock was great to work with!!! More
Best customer service ever! They work within my schedule and get my vehicle and out without delays. They have proven themselves to be a trustworthy partner in taking care of it. They work within my schedule and get my vehicle and out without delays. They have proven themselves to be a trustworthy partner in taking care of it. No upselling of unnecessary services. I highly recommend Acura of Little Rock! More
The service department is the best and always takes care of the problems in a timely and efficient manner. I am always pleased with how they treat me as a customer. of the problems in a timely and efficient manner. I am always pleased with how they treat me as a customer. More
Great experience buying a used Acura James Masters did a very nice job. Pricing and service was great and the car was as described. Worth the drive from Memphis. Many thanks. P.S. James Masters did a very nice job. Pricing and service was great and the car was as described. Worth the drive from Memphis. Many thanks. P.S. Great burgers at David's Burgers downtown! More
Connie was awesome! Connie was so personable and sweet! She made car shopping less stressful, and she was so understanding as to what we were looking for. I car shopped w Connie was so personable and sweet! She made car shopping less stressful, and she was so understanding as to what we were looking for. I car shopped with my dad who even said she was one of the best sales people he’s ever dealt with. She really has the customer’s interest at heart which makes her so amazing! She and I ran into some troubles with the car I originally went to see, but we walked out with an even better version of it with a even better deal! She was so helpful through the process and kept in contact very well. So thankful and still loving my RDX! More
They sold a car I already had a deposit on My step-dad negotiated a price down on a Honda CR V with this dealership for me as I was working. I put down the deposit for them to hold the car unti My step-dad negotiated a price down on a Honda CR V with this dealership for me as I was working. I put down the deposit for them to hold the car until I got there in 3 days. Today, the day after I put down the deposit, they call to say they sold it. THEY SOLD A CAR THAT I PAID A DEPOSIT FOR THEM TO HOLD. When confronted, they had different stories, which means they are liars. One said they sold it from a different lot. The other said THEY DON'T EVEN HAVE A DIFFERENT LOT. One said a person placed a deposit on it the day before we did and they don't seem to have a system to communicate it to their other salespeople. Another said they sold it just that morning when someone walked in, no deposit. I think someone walked in and offered a higher price that what was negotiated and they just thought "screw those people with the lower price" and threw my deposit out the window, which is not how a dealership should be run and is completely unprofessional. They already got an earful but I wanted to leave a review online as well. BEWARE. Just because you pay for them to hold it doesn't guarantee they will! More
Do Not Buy From This Place!!!!!! If I didn't have to give a star I wouldn't! My daughter, a young, single mother of 2 bought a car for them. It lasted her maybe a month. The motor was If I didn't have to give a star I wouldn't! My daughter, a young, single mother of 2 bought a car for them. It lasted her maybe a month. The motor was shot! They did not care that she paid them over $5000.00 for this car and it left her without a way to get back and forth to wrok or a way to get her kids to the doctor. She spent every penny (and then some) to try and fix it so she would have dependable transportaion. This place has no moral values at all! More
Excellent buying experience I worked with Connie Farnam to purchase my 2018 MDX. Connie provided excellent guidance, service and support during and after buying my car. She is I worked with Connie Farnam to purchase my 2018 MDX. Connie provided excellent guidance, service and support during and after buying my car. She is so personable and knowledgeable of the buying process. Buying a new car can be stressful, but Connie and the staff at Acura Little Rock made it easy and comfortable. And, while at the dealership, one of the tires on my old car went flat. Michael and the service department fixed the tire and aired it up! (and I didn't trade in that car). I appreciated the manager offering to provide this service free. I would highly recommend Connie and this dealership. More