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Acura of Laurel - Service Center

Laurel, MD

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210 Reviews

210 Reviews of Acura of Laurel - Service Center

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December 01, 2020

I love Acura of Laurel..I went for oil change and I loved my experience with Pablo ortiz..He was very pleasant..Awwsome customer service..Aubrey the Manager Also greeted with and made me feel welcome..I thin More

by e.nana54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
August 08, 2019

"Quick trip for a quick fix" I came in for a quick warranty fix. My service advisor Pablo Ortiz was very efficient and assured me everything would be taken care of in a timely man More

by AnnHerbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Black and Aubrey Farrare, Tony Saadipour, Pablo Ortiz
Sep 03, 2019 -

Acura of Laurel responded

Ann, Thank you for taking the time to rate us! We always strive to give our customers an excellent experience. If you ever need any other assistance, please feel free to contact us!

September 13, 2018

Exceptional Customer Service I came in for my first oil change on my 2018 RDX Advance SUV and left the dealership with a brand new 2018 MDX courtesy of Tony Saadipour. His sale s More

by jackie b-l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah and Antonio, Tony Saadipour
June 15, 2018

Service Review During my recent visit at Tischer ACURA, I had the pleasure of working with sales advisor, Mike Powell. He provided excellent care and customer servic More

by Acura098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Powell
Jun 18, 2018 -

Acura of Laurel responded

Thank you for the wonderful review and comments about Mike!

June 10, 2018

RDX service May 2018 Very clean facility, excellent people, great service. Good communication, keep up with promise time to complete service,. Definitely recommend this d More

by Alex123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saadipour, Frank Davis
Jun 12, 2018 -

Acura of Laurel responded

Thanks for the stellar review, Alex! We appreciate the recommendation!

June 02, 2018

Mike was exceptional in calming me down. Came into the dealership very anxious because of the sudden problems my car was experiencing. Mike was able to assure me they would figure out what wa More

by Celeste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Rebecca Ferreira
Jun 04, 2018 -

Acura of Laurel responded

Thank you for a great review, Celeste! We're glad Mike was able to put your mind at ease and fix your car!

June 01, 2018

Overall experience I enjoy going to this dealership everyone is pleasant and accommodating! This visit Justin assisted me and I was in and out. He was very knowledgeab More

by SabrinaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Tony Saadipour, Matt Martin
Jun 04, 2018 -

Acura of Laurel responded

Sabrina, thanks for the excellent review!

May 29, 2018

Oil change process quick and satifiying This service was quick and satisfying - no long wait time, just right looking for more experiences like this one. In the past, normally long wait tim More

by dcolecu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Martin, Pablo Ortiz
May 29, 2018 -

Acura of Laurel responded

Thank you for the wonderful review! We hope to see you again!

May 27, 2018

Incredibly clean, quick and professional service. I was in Baltimore doing business and needed to get my TLX serviced for regular service. Looked this dealership up, made a call and got a, “No Proble More

by BigDaddy121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
May 29, 2018 -

Acura of Laurel responded

Thank you for the 5-star review! We're glad you had such a great service visit!

May 23, 2018

They take care of my car Tischer Acura takes care of my car. They explain what needs to be done and at what cost. Then they accomplish what they promised at the cost quoted. More

by mdacura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mensah.
May 24, 2018 -

Acura of Laurel responded

Thanks for the fantastic review! We're glad we meet your expectations!

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