Acura of Laurel
Laurel, MD
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443 Reviews of Acura of Laurel
My 2018 MDX Experience When I bought my car back in March, Simeon was excellent as usual as he helped me appreciate the difference between my 2017 and the new features of my When I bought my car back in March, Simeon was excellent as usual as he helped me appreciate the difference between my 2017 and the new features of my 2018 MDX. Also Justin Phillips was quite reasonable and understanding as we when thru a couple of iterations of getting my rear bumper protector installed in a fast efficient manner. Both them served me well. More
They take care of my car Tischer Acura takes care of my car. They explain what needs to be done and at what cost. Then they accomplish what they promised at the cost quoted. Tischer Acura takes care of my car. They explain what needs to be done and at what cost. Then they accomplish what they promised at the cost quoted.. More
service - A1 outstanding, this is the second Acura from Tischer, and your service dept.'s quality and friendliness is one of the key reasons I keep coming back outstanding, this is the second Acura from Tischer, and your service dept.'s quality and friendliness is one of the key reasons I keep coming back More
Great fast service will come again the staff was great very easy to set up appointments convenient times clean waiting room nice compliment snacks and drinks service will come again the staff was great very easy to set up appointments convenient times clean waiting room nice compliment snacks and drinks More
Excellent customer service Went in for routine maintenance on my 2012 TL, and walked away with a great deal on a 2018 TLX! I would happily recommend Tischer to my friends and fa Went in for routine maintenance on my 2012 TL, and walked away with a great deal on a 2018 TLX! I would happily recommend Tischer to my friends and family. More
Spectacular!!!! Mike of the Service Dept. Outdid his self. From the moment I walked in until I left he treated me like family. Great job again and thank you. For thi Mike of the Service Dept. Outdid his self. From the moment I walked in until I left he treated me like family. Great job again and thank you. For this reason, I will definitely recommend this dealer for service. More
Excellent Time Management From the beginning until the end of my vehicle service experience Leon Sampson{Service Advisor) was very Professional and on Point with taking Good Ca From the beginning until the end of my vehicle service experience Leon Sampson{Service Advisor) was very Professional and on Point with taking Good Care of my vehical. My vehical was also finished and returned to me 2 hours sooner than his estimated time. Sincere Thanks to Jim Allen(Technician) and Leon for making this possible and making my experience a pleasent one. Thanks for Everything, Marvin Patterson More
Another Excellent Experience The Hands Free Link mechanism needed replacement on my wife's car. Rob Mensah managed to have the part shipped overnight and installed the next day. H The Hands Free Link mechanism needed replacement on my wife's car. Rob Mensah managed to have the part shipped overnight and installed the next day. He also worked with the managers of both the service department and the parts department to get us the best possible price. That's what I call first class service and what I have come to expect from Tischer Acura over a 20 year period of time. More
Excellent Sales & Service Depts. The Sales & Service Depts. were very helpful & professional always. It was easy to schedule an appointment. The wait for my vehicle was reasonable and The Sales & Service Depts. were very helpful & professional always. It was easy to schedule an appointment. The wait for my vehicle was reasonable and the waiting room was very comfortable. More
Customer service Robert was professional and explained everything in detail. Work was done sooner than expected. Waiting room was clean fully stocked with drinks and Robert was professional and explained everything in detail. Work was done sooner than expected. Waiting room was clean fully stocked with drinks and chips. Bathrooms clean. More