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Acura of Laurel

Laurel, MD

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443 Reviews

3506 Fort Meade Road

Laurel, MD

20724

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443 Reviews of Acura of Laurel

May 24, 2018

My 2018 MDX Experience When I bought my car back in March, Simeon was excellent as usual as he helped me appreciate the difference between my 2017 and the new features of my More

by CHW716
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Philips, Simeon Asaboro, Frank Davis
May 29, 2018 -

Acura of Laurel responded

Thank you for the excellent review!

May 23, 2018

They take care of my car Tischer Acura takes care of my car. They explain what needs to be done and at what cost. Then they accomplish what they promised at the cost quoted. More

by mdacura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mensah.
May 24, 2018 -

Acura of Laurel responded

Thanks for the fantastic review! We're glad we meet your expectations!

May 20, 2018

service - A1 outstanding, this is the second Acura from Tischer, and your service dept.'s quality and friendliness is one of the key reasons I keep coming back More

by jpjubins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
May 24, 2018 -

Acura of Laurel responded

Thank you for the wonderful reviews and kind words about our service department!

May 18, 2018

Great fast service will come again the staff was great very easy to set up appointments convenient times clean waiting room nice compliment snacks and drinks More

by Mdx 2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon sampson
May 24, 2018 -

Acura of Laurel responded

Thanks for the excellent review!

May 13, 2018

Excellent customer service Went in for routine maintenance on my 2012 TL, and walked away with a great deal on a 2018 TLX! I would happily recommend Tischer to my friends and fa More

by VPK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Crider
May 21, 2018 -

Acura of Laurel responded

Thank you for the great review! We appreciate the kind words and recommendation. Come back to see us again soon!

May 12, 2018

Spectacular!!!! Mike of the Service Dept. Outdid his self. From the moment I walked in until I left he treated me like family. Great job again and thank you. For thi More

by lglezinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Powell
May 21, 2018 -

Acura of Laurel responded

Thank you for the 5- star review! Mike will appreciate the kind words and recommendation. Come back to see us again soon!

May 12, 2018

Excellent Time Management From the beginning until the end of my vehicle service experience Leon Sampson{Service Advisor) was very Professional and on Point with taking Good Ca More

by K3MVM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Sampson, Jim Allen
May 21, 2018 -

Acura of Laurel responded

Thank you for the excellent review! I am glad Leon and Jim were able to make your experience easy and hassle-free. Come back to see us again soon!

May 09, 2018

Another Excellent Experience The Hands Free Link mechanism needed replacement on my wife's car. Rob Mensah managed to have the part shipped overnight and installed the next day. H More

by SRC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mensah
May 11, 2018 -

Acura of Laurel responded

Thank you for the great 5-star review! I am glad Rob was able to make your experience easy and hassle-free. Come back to see us again soon!

May 08, 2018

Excellent Sales & Service Depts. The Sales & Service Depts. were very helpful & professional always. It was easy to schedule an appointment. The wait for my vehicle was reasonable and More

by mhandy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mensah
May 11, 2018 -

Acura of Laurel responded

Thank you for the great review!

May 04, 2018

Customer service Robert was professional and explained everything in detail. Work was done sooner than expected. Waiting room was clean fully stocked with drinks and More

by jasper9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
May 11, 2018 -

Acura of Laurel responded

Thank you for the excellent review of our service department and Robert!

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