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Acura of Laurel

Laurel, MD

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443 Reviews

3506 Fort Meade Road

Laurel, MD

20724

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443 Reviews of Acura of Laurel

September 15, 2015

Service for my TSX Great upbeat morning staff, with bubbly assistance. Justin Phipps, my service consultant, welcomed me to the service department with an impressive co More

by Ms.gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Phipps
Oct 18, 2015 -

Acura of Laurel responded

We are happy to hear about your positive experience with Justin at our Tischer Acura service department. Thank you for taking the time to leave a 5 star review.

September 12, 2015

Very Professional. Called me to keep me informed. I live in Towson and I drive 30 to 40 miles to laurel, just for them to services my car. Now that speak words.. More

by November2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Phipps
Oct 18, 2015 -

Acura of Laurel responded

Thank you for taking the time to leave us positive feedback. We are happy you receive great service from our Tischer service department and appreciate your business.

September 11, 2015

Timely, informative and clean surroundings I showed up without an appointment to get my NISSAN ALTIMA serviced. It was explained to me by James Grandstaff in a very professional manner that it More

by Fat Masterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My ticket shows Advisor as: JAMES GRANDSTAFF
Oct 18, 2015 -

Acura of Laurel responded

So happy to hear about your positive experience with James at our Tischer Nissan service department. Thank you for taking the time to leave a 5 star review.

September 04, 2015

Matt Martin Matt has taken care of 06 SE-R for some years.Honest, knowledgeable and caring describes him best. Dont want see him too often but when I do he gets r More

by S. Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
matt martin
Oct 18, 2015 -

Acura of Laurel responded

Thank you for your continued business and for taking the time to leave positive feedback. We are thrilled to hear about the great service you receive at our Tischer Nissan service department.

September 01, 2015

Consistently excellent service I am a long term Tischer customer. This is my second Acura. For this service call I needed to have the driver side mirror on my RL replaced. I simp More

by SilverStreak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Phiffs
Oct 18, 2015 -

Acura of Laurel responded

We appreciate you taking the time to leave a great review. We are so happy to hear about your positive experience with Justin at our Tischer Acura service department. Thank you for your continued business.

September 01, 2015

Excellent Customer Service! My buying experience was awesome! I will give Tischer Nissan a solid 5 stars for Service. Then I will give 5 star + for Simeon's customer service. More

by seunjoe2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simeon Asaboro
Oct 18, 2015 -

Acura of Laurel responded

We are thrilled to hear about the excellent buying experience you had with Simeon and the Tischer Nissan sales team. Thank you for taking the time to leave us a rave review and enjoy your new car.

August 14, 2015

Beyond the call of duty High Fives to jason Karlin . He turned what would have been a financial nightmare into discounts and a happy customer , My routine brake job turned in More

by arthur w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Karlin
Aug 27, 2015 -

Acura of Laurel responded

We are thrilled to hear about the outstanding service you received from Jason and our Tischer service department. We appreciate your business and thank you for taking the time to leave a rave review!

August 12, 2015

Strange Noise Had to take my Juke in for a strange noise in the front end. James in service was great! Always pleasant to deal with and the staff is very friendly. More

by red
Recommend Dealer
Yes
Employees Worked With
James Grandstaff
Aug 27, 2015 -

Acura of Laurel responded

Thank you for taking the time to leave a 5 star review. We are pleased to hear about the great service you had with James and our Tischer service department. We appreciate your business!

August 11, 2015

My visit with the Service Staff The entire service staff was pleasant and helpful. They even laughed at my jokes! Made an appointment and dropped off my car the evening before - regu More

by Hastings
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Phipps
Aug 27, 2015 -

Acura of Laurel responded

We are thrilled to hear about your great experience with Justin and our service department at Tischer. Thank you for taking the time to leave a 5 star review and we appreciate your business!

August 08, 2015

Good Experience I had a very pleasant visit to the service center today. Although I had to wait almost 3 hours to get an oil change with an appointment I might add th More

by Tapijn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Karlin
Aug 27, 2015 -

Acura of Laurel responded

Thank you for taking the time to leave a positive review about your experience with Jason and our service department. I apologize for the extended wait time and hope we can finish your service in a more timely manner during your next service appointment. Thanks again!

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