Acura of Laurel

Unprofessional I worked with Tony S. I really tried to give him a chance but the signs were there that I needed to walk away and take my business elsewhere. Maybe b I worked with Tony S. I really tried to give him a chance but the signs were there that I needed to walk away and take my business elsewhere. Maybe because he didn’t take me seriously as a buyer but I found myself having to repeat things twice sometimes three times. I feel I’m confident in what I want and all it took was for him to listen and that was a feat. In any event I was the one that had to continue to keep calling him! It is ironic because he seemed so pressed for a sale but not pressed enough to have the follow through. He didn’t even have the decency to call me to let me know what was going on. I know banks and I had an idea of what was going to be said as far as the loan I could get because I knew my score as well but he assumed I wouldn’t go for it without even picking up the phone and asking me. I’m a shrewd businesswoman and that is too egregious for me to continue to have any dealings with this establishment. If I could give ZERO stars I would. I am going to another dealership and make sure I tell them about the sale Acura of Laurel *almost* had with the deposit he assumed I didn’t have!! More

Exceptional salesman = Happy Customer! Once again I had the pleasure of working with Tony Sia, a master-class salesman who has passion for his job and great compassion for his customers. I Once again I had the pleasure of working with Tony Sia, a master-class salesman who has passion for his job and great compassion for his customers. I am extremely happy with my 2019 Acura MDX A-Spec! I would and have recommended this dealership to my family and friends. More

Excellent Customer Service Unfortunately my 2018 RDX was totaled in a no fault of mine accident. Tony went above and beyond to help me with acquiring a comparable replacement. Unfortunately my 2018 RDX was totaled in a no fault of mine accident. Tony went above and beyond to help me with acquiring a comparable replacement. More

Tony S. excellent, helped me buy a vehicle last minute. Recently had my truck die just before a trip up north. Don't like buying anything last minute. Did my research and found the ideal truck online at T Recently had my truck die just before a trip up north. Don't like buying anything last minute. Did my research and found the ideal truck online at Tischer Acura in Laurel, Maryland. Spoke with Tony S. He said one other person considering it, but from out of state. I headed down right away. Tony gave me the red carpet treatment. He couldn't have been a better salesperson. He had accepted the truck in trade. So he knew the history and shared it with me. We took a drive, chatted and it was the best experience I have had with any dealership. We processed the paperwork that night, all done and I drove it home. Tony gave a call the next day to see how I liked the truck. I also needed to drive a check down to the dealer. We chatted again. Such a genuinely nice person. I would go to Tony again in a heartbeat. More

Acura 2019 MDX Tony and Lisa were excellent to work with, they treated us great and we felt they were very honest Very good experience will definitely come again Tony and Lisa were excellent to work with, they treated us great and we felt they were very honest Very good experience will definitely come again More

Exceptional Customer Service I came in for my first oil change on my 2018 RDX Advance SUV and left the dealership with a brand new 2018 MDX courtesy of Tony Saadipour. His sale s I came in for my first oil change on my 2018 RDX Advance SUV and left the dealership with a brand new 2018 MDX courtesy of Tony Saadipour. His sale skills are exceptional! He is like family to us!! If there was a 10 star rating that is what he would get- 5 stars is not enough!! More

A great experience!! My wife and i started our Saturday at Bethesda Acura. We were surprised and disapointed by the over all “atmosphere” of the showroom. No one greeted My wife and i started our Saturday at Bethesda Acura. We were surprised and disapointed by the over all “atmosphere” of the showroom. No one greeted us as we were there for over 15 minutes! So we decided to go to Ticher Acura in Laurel. By the time we started walking the property Simeon met us and introduced himself. We were so impressed by the service we received and the freindlyness of the staff at Tischer , we bought 2 2019 RDX’s! I can only say that its Bethesda Acura’s loss and Tischer’s Acura’s gain! Im no stranger to the Acura brand as im still driving my 2007 MDX with 238,000 original miles!! My wife and I look foreward to a “as long” relationship with Tischer!!! Great job!!! More