Acura of Johnston
Johnston, IA
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Friendly and efficient service Every time I have my TLX serviced the staff is extremely helpful and professional. Service has been completed promptly and any work needed is explain Every time I have my TLX serviced the staff is extremely helpful and professional. Service has been completed promptly and any work needed is explained to me in depth with options provided on which items need to be attended to right away and which can be addressed at a later date. More
Service personnel are extremely friendly and knowledgeable. Service personnel extremely friendly and knowledgeable. Always helpful in answering our questions and explaining what they did on our vehicle on each Service personnel extremely friendly and knowledgeable. Always helpful in answering our questions and explaining what they did on our vehicle on each visit. Very appreciative of the refreshments in the lounge. More
New 2018 Acura MDX Purchase- Alen Zenkovic Alen was very professional. Completed almost everything via email while I was working. Came in and test drove the vehicle to be sure it was the right Alen was very professional. Completed almost everything via email while I was working. Came in and test drove the vehicle to be sure it was the right one. No pressure at all and got us into the vehicle we wanted! Would recommend him and use in the future! More
Truly exceptional service I wish all my service experiences were as good as what I enjoy with Matt and everyone at Lithia Motors! They make it so easy! I wish all my service experiences were as good as what I enjoy with Matt and everyone at Lithia Motors! They make it so easy! More
Had a timing belt replaced. All aspects of the service experience meet and exceeded expectations. The people were engaging and the work was done in a timely manner. Thank you. All aspects of the service experience meet and exceeded expectations. The people were engaging and the work was done in a timely manner. Thank you. More
Regular service Quick and reliable service. I was in and out very quickly. I will be back. I have been very haapy with everything that has been performed on my vehicl Quick and reliable service. I was in and out very quickly. I will be back. I have been very haapy with everything that has been performed on my vehicle. More
New rdx Alen was easy to work with on short notice and was able to beat the pricing of our Acura dealer in Omaha. We were able to complete much of the paperw Alen was easy to work with on short notice and was able to beat the pricing of our Acura dealer in Omaha. We were able to complete much of the paperwork over the phone on the way in. More
Our Excellent Acura Service Department From the moment we get out of our car in the service department we are greeted with a friendly smile and a "How Are You Today? What can we do for you From the moment we get out of our car in the service department we are greeted with a friendly smile and a "How Are You Today? What can we do for you". We have usually a oil change done, but did have to have a strut changed out once. They gave us a loaner and fixed it while we ran errands. We do not dread going in for a service which does happen at some dealerships. More
Never Recommend Bought a car .... blew up almost 10 months ago after 20 days on the road. No resolution with these guys. They bribed me and have lied to me. My car ha Bought a car .... blew up almost 10 months ago after 20 days on the road. No resolution with these guys. They bribed me and have lied to me. My car has been at the dealership 4 months and has never been returned ... or fixed??? The warranty will not cover this. However, the next to go would be the transmission.... horrible overall experience .... stay away! More
Great Experience We worked with John in sales and he was fantastic to buy a car from! This is actually our second purchase from him on a new Acura. He worked first w We worked with John in sales and he was fantastic to buy a car from! This is actually our second purchase from him on a new Acura. He worked first with my wife showing her the right car and going over the options and compared/contrasted the other car we considered. He is very professional and easy to work with. He also recommended trying a lease for our first time. Great person and great salesman and very clean and friendly dealership atmosphere. More