Acura of Johnston

Friendly staff and fast service. Dealership is easily accessible, right off the interstate. I pulled into the service entrance, and I was greeted promptly. My Honda was done in one ho Dealership is easily accessible, right off the interstate. I pulled into the service entrance, and I was greeted promptly. My Honda was done in one hour, washed and ready when I returned. I was very pleased overall, and I will take my Honda there for all of my vehicle needs. More

Quick Service Service managers are very quick in responding. Estimated time was about 45 mins but got the whole service taken care in 25mins. Car wash can be improv Service managers are very quick in responding. Estimated time was about 45 mins but got the whole service taken care in 25mins. Car wash can be improved. More

The Staff is amazing! This review is long overdue, but I’ve been getting my vehicle serviced at a Lithia Acura for years now. I drive a Nissan and purchased at Lithia Niss This review is long overdue, but I’ve been getting my vehicle serviced at a Lithia Acura for years now. I drive a Nissan and purchased at Lithia Nissan of Ames, so Lithia of Acura is closer to my home. I have never in my life experienced such great quality service and friendly staff than at Lithia Acura of Johnston. They are transparent, HONEST, efficient, and the most friendly people you will find. Jeremy and Matt are great people to work with and personalize the experience by always asking what’s new and how everything is going. I’m a Nissan/Infiniti Guy, but an strongly considering our next vehicle to be an Acura simply because I don’t want to do business with anyone else. Great job to all! Thank you for making the car experience comfortable and second to none. -Josh More

Awesome salesman John , great dealership This is my second lease in less than a month from Johnston Acura. I live in Minnesota. I couldn't get any of the Twin Cities dealers to deal on a 2018 This is my second lease in less than a month from Johnston Acura. I live in Minnesota. I couldn't get any of the Twin Cities dealers to deal on a 2018 RDX. I cold called this dealership in late May and in 5 minutes over the phone got the deal I wanted. Three weeks later I decided to end the lease on my TLX a few months early. Called around same response. Called Jon, he had a couple 2018 RDXs left. He quickly got authority to make the same deal. Picking up eack vehicle was the best experience I have had. More

Jeremy always has a kind word,and treats me like Family. my wife and I are planning a long drive to see the country ,I stopped in to get oil change and tire rotation ,basic checkup. Jeremy made room for me t my wife and I are planning a long drive to see the country ,I stopped in to get oil change and tire rotation ,basic checkup. Jeremy made room for me to get right in and got it done within an hour. he's the best in my book. More

Oil change I purchased an oil change service package with Lithia and it's a great buy. This location is awesome, great service, friendly and super clean. I purchased an oil change service package with Lithia and it's a great buy. This location is awesome, great service, friendly and super clean. More

Excellent service every time I'm proud to say I've been a customer for the past 8-9 years. I've always been given the best service everytime by the staff. I just traded in my ol I'm proud to say I've been a customer for the past 8-9 years. I've always been given the best service everytime by the staff. I just traded in my old car for a new one and stuck with the same sales team. You can't ask for better service. I look forward to the next 8-9 years continuing on with my new vehichle. More

Tire Rotation Pricing Went in for oil change and B1 service. Asked them to rotate tires and was told it would be $22 for tire rotation - Ok with me. When I went to get t Went in for oil change and B1 service. Asked them to rotate tires and was told it would be $22 for tire rotation - Ok with me. When I went to get the car they explained they only needed to rotate one side of tires, not all four. When I questioned why I was charged the full $22 to rotate tires when they only rotated half of them they said "Unfortunately that is the policy." So maybe that is how it is done everywhere, I really don't know - never run across that before. But, I was surprised by that. More

Great Service Dropped in for an oil change. Quick turnaround, reasonably priced and washed the car. Matt was very pleasant and kept me informed while I waited. Dropped in for an oil change. Quick turnaround, reasonably priced and washed the car. Matt was very pleasant and kept me informed while I waited. More

Overall great experience We had made the decision not to release but, our sales personnel and management worked really hard to meet all of our requirements! Next thing I know We had made the decision not to release but, our sales personnel and management worked really hard to meet all of our requirements! Next thing I know I am loading my golf clubs into my new RDX. Very accommodating! More