Acura of Johnston
Johnston, IA
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Great customer service I was searching for a new SUV for my wife, and in no time was set up with two great salesmen. They were able to get me what I needed, and stay within I was searching for a new SUV for my wife, and in no time was set up with two great salesmen. They were able to get me what I needed, and stay within the requested budget. I was very impressed with the professionalism and customer service. More
Customer Service I went in to get my car oil change. The people was super nice and friendly and very helpful and convenient! I didn't have any issue. I went in to get my car oil change. The people was super nice and friendly and very helpful and convenient! I didn't have any issue. More
Friendly,professional,quick In addition to my A1 service I needed a bit of electronic feature assistance. Elijah was wonderful. He walked me through setting up navigation,radio In addition to my A1 service I needed a bit of electronic feature assistance. Elijah was wonderful. He walked me through setting up navigation,radio station presets and wallpaper. Thanks More
Concerns about losing nitrogen tire pressure. I dealt with Jeremy. He was very nice and listened to my concerns. He did everything possible to fix my problem. Im not sure yet if the problem is fi I dealt with Jeremy. He was very nice and listened to my concerns. He did everything possible to fix my problem. Im not sure yet if the problem is fixed. I took delivery of my RDX 7-5-18. By 8-18-18 i had lost 4 pounds of nitrogen in my car. on that day i returned to add nitrogen. On 9-27-18 I returned because i had lost 4 more pounds of nitrogen. all 4 tires were resealed and filled with nitrogen. I have 2 other vehicles that i run nitrogen in and have never experienced anywhere near that amount of pressure loss. Jeremy told me to return if problem persist. So time will tell. Im happy with the efforts, but still have concerns about the issue. Sincerely, Terry Yashack More
Excellent service Always great to work with. Very professional. Always honest and transparent with the work that needs to be completed. I plan to have all of my service Always great to work with. Very professional. Always honest and transparent with the work that needs to be completed. I plan to have all of my service completed here. More
Convenient in and out Always appreciate the convenient no appointment service with a can do attitude. Very comfortable waiting area with wi-fi made things go real easy on Always appreciate the convenient no appointment service with a can do attitude. Very comfortable waiting area with wi-fi made things go real easy on an impromptu Friday afternoon visit. More
Quick service Asked how long my service would take and was told an hour or so . Had and oil change and usual inspections that go with it and differential fluid and Asked how long my service would take and was told an hour or so . Had and oil change and usual inspections that go with it and differential fluid and transfer case fluid serviced. It was only 25-30 minute wait!!! More
Nice work! I got my 2018 RDX drives quiet as new. I am very happy with the service. I will come back if I need a service again :-) Thanks! I got my 2018 RDX drives quiet as new. I am very happy with the service. I will come back if I need a service again :-) Thanks! More
Fixed for a day I brought my 2001 MDX in for repairs to the rear view mirror, rear seat back, but more importantly, to the front and rear heater systems (both needed I brought my 2001 MDX in for repairs to the rear view mirror, rear seat back, but more importantly, to the front and rear heater systems (both needed replaced, the rear didn't work at all and the front was noisy as heck). The rear seat back was fixed, the mirror was attempted to be fixed (it no longer falls off but jiggles at every bump). The heaters (new blowers in both) worked for a day. The next morning the rear stopped completely (but the front still worked and was quiet). Jeremy was great at getting the car back in promptly to fix the rear heater. However, when I picked it up, the rear heater worked, however the front heater again was noisy. I was not able to pick it up the next day, but the day after it was delivered to me. Both heaters worked great. However, the next morning, the front heater again was making a lot of noise. So apparently, whoever fixed it....didn't fix it. So this car has been in twice to repair the repairs. I'm sad to say that I'm done with the shop. Jeremy was great to work and was fair with the price, but whoever worked on the car...well... More
Friendly & professional service w/o high pressure sales. It was a rainy day when we were there last Saturday. Mr. Ronzani, sales manager, greeted us right away, and after listening to a very brief descripti It was a rainy day when we were there last Saturday. Mr. Ronzani, sales manager, greeted us right away, and after listening to a very brief description of what we were looking for, soon hooked us up with Mr. Zenkovic, who quickly found a good match that meant our search criteria in stock. It had just came in and hadn't been detailed yet. Just moments passed before he had a Brilliant Silver Nissan pulled up to the front drive -- ready to test drive. It was a good fit. I wanted to test drive something else to have something to compare the ride and comfort to. Mr. Zenkovic then located a Volkswagen Passat only to discover it had sold 30 minutes earlier. There wasn't anything else that was within our budget, so Mr. Zenkovic did the math, and was able to work with us on what we had budgeted for the purchase. More