Acura of Johnston
Johnston, IA
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Flashing Lights! They were able to fit me in without an appointment and arranged for a loner vehicle when the problem needed more attention. Appreciate the extra effo They were able to fit me in without an appointment and arranged for a loner vehicle when the problem needed more attention. Appreciate the extra effort! More
Super Service I purchased a used 2011 RDX from Acura of Johnston. With the purchase deal, I get free Synthetic Oil changes for life. Every time I have an oil chan I purchased a used 2011 RDX from Acura of Johnston. With the purchase deal, I get free Synthetic Oil changes for life. Every time I have an oil change scheduled, I schedule a loaner car. This is a great convenience. The work is always done correctly and timely. If looking for a new or used vehicle or need a place to get your vehicle serviced, I recommend Acura of Johnston. More
good service The service crew is helpful, on time and accommodating. Matt and Jeremy are always efficient and communicate well what my car needs and when. Thanks The service crew is helpful, on time and accommodating. Matt and Jeremy are always efficient and communicate well what my car needs and when. Thanks More
Now driving the car of my dreams Anthony Flynn financial manager stood out on this car buying experience. He’s a good honest guy to work with. Impressed. He worked with us to do what Anthony Flynn financial manager stood out on this car buying experience. He’s a good honest guy to work with. Impressed. He worked with us to do what we wanted and felt comfortable with with our buying options. He truely listened to our needs and clearly understands both sides of the deal, seller and buyer standpoints. He was great to work with. More
Ongoing Service is Excellent I switched to from a Honda Dealer, to Acura of Johnston for my Honda Crosstour for ongoing service. They are always helpful, timely, and transparent I switched to from a Honda Dealer, to Acura of Johnston for my Honda Crosstour for ongoing service. They are always helpful, timely, and transparent in what needs to be done, and what might be needed for upcoming maintenance for my vehicle. This helps with both advance planning and budgeting. My car still runs great at 5 1/2 years old and over 105,000 mile. More
Respectful, efficient As usual, personel respectful and efficient, willing to go "extra mile" to be helpful. ONLY, one thing that didn't completely set with me, all other As usual, personel respectful and efficient, willing to go "extra mile" to be helpful. ONLY, one thing that didn't completely set with me, all other times when my RDX was serviced the tires were rotated. However, since I purchased the nitrigon program this time their wasn't the necessity to rotate hmmm? More
Service They did great and fast!! I was able to get a solid review of what was needed and done in a very efficient manner. Very pleased. They did great and fast!! I was able to get a solid review of what was needed and done in a very efficient manner. Very pleased. More
oil change without an appointment. they got me in and out in less than 30 minutes. plus went over the things I need to be aware of. no pressure at all. they got me in and out in less than 30 minutes. plus went over the things I need to be aware of. no pressure at all. More
Routine Service Nothing special about this dealership or its service department. It's an awkward layout since the dealership and service department are so small. You Nothing special about this dealership or its service department. It's an awkward layout since the dealership and service department are so small. You have to stand around the service desks waiting for one of them to be free while dodging other service folks from coming in/out of the door. The entire dealership is small with so much inventory it's next to impossible to park your car if you are utilizing the night drop off location. The services are expensive and they've taken away the one perk they had, a free car wash and vacuum. Now you are given a coupon and sent on your way. I was hoping for more with a high-end vehicle. More
Perfect. Everything about this process was easy. John was perfect at getting everything right for my budget and he did a great job at making me feel comfortabl Everything about this process was easy. John was perfect at getting everything right for my budget and he did a great job at making me feel comfortable and didn’t push me into something more expensive. More