Acura of Johnston
Johnston, IA
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2016 MDX PURCHASE Went to the dealer to get my airbag replaced on my 2005 MDX. As always Acura of Johnston provides me a new vehicle to use while mine is being service Went to the dealer to get my airbag replaced on my 2005 MDX. As always Acura of Johnston provides me a new vehicle to use while mine is being serviced. Well this trip Matt gave me a 2016 MDX to use. Needless to say you know the rest of the story. This new MDX was so nice to drive I got back to the dealership and traded for the new one. My intentions were to get my 2005 campaigned and go home. John worked hard to help me without pressure. Gave me time to do a little Internet search to feel confident they were pricing the new vehicle fairly and that the trade value for my 2005 was fair as well. Today I have a beautiful new MDX in the garage and I feel very good about the staff and their professionalism. In fact it was a fun experience working with Matt, John and Tim. More
Excellent, helpful work on periodic service needs. It was easy to schedule an appointment when I wanted it. Had work order ready when we arrived. and reviewed work to be done. Brian connected my new ce It was easy to schedule an appointment when I wanted it. Had work order ready when we arrived. and reviewed work to be done. Brian connected my new cell phone to the car system for us. The work was done on time and they called when they said they would. They listed the scheduled service work to be done next time and fully explained everything. Jeremy made servicing our car a pleasant experience. I may consider taking my other non-Acura car there for service. More
Acura service Matt was very good in explaining the problems and fixing. Very friendly and respectful. Service is good and vehicle was delivered on time. I will def Matt was very good in explaining the problems and fixing. Very friendly and respectful. Service is good and vehicle was delivered on time. I will definitely recommend to others. More
Wonderful My experience with Acura of Johnston was great. Brian was supper .he new everything about the vehicle and explained it to us. I would recommend Brian My experience with Acura of Johnston was great. Brian was supper .he new everything about the vehicle and explained it to us. I would recommend Brian to anyone that would be interested in an Acura or a car in general. More
Oil change Matt is a great guy to work with and always finds a time for us with oil change appointments that work in and around our busy schedule. Matt is a great guy to work with and always finds a time for us with oil change appointments that work in and around our busy schedule. More
The best experience I've had at a car dealer Brian and I connected immediately which is not always the case. I'm a salesperson myself and I know the type of person I prefer working with. Brian di Brian and I connected immediately which is not always the case. I'm a salesperson myself and I know the type of person I prefer working with. Brian didn't put any undue pressure on me. Your whole staff was great. More
Elvis delivered Our sales rep Elvis met everyone of our needs and answered our questions thoroughly. He took the complexity and stress out of buying a car. Our sales rep Elvis met everyone of our needs and answered our questions thoroughly. He took the complexity and stress out of buying a car. More
Great service Friendly service rep Matt Johnson was helpful and prompt. The costs were reasonable. I felt the service was trustworthy and would not hesitate retur Friendly service rep Matt Johnson was helpful and prompt. The costs were reasonable. I felt the service was trustworthy and would not hesitate returning for my MDX maintenance. More
great experience! Tyler was awesome! He was professional, helpful, & relaxed. I had my own mechanic come to check out car & drive it and there was no issues from the d Tyler was awesome! He was professional, helpful, & relaxed. I had my own mechanic come to check out car & drive it and there was no issues from the dealership doing that. I really appreciated that there was no pressure & was treated fairly. More
2016 Acura RKX My Sales rep John Rowald was very helpful, John went above and beuond by accommodating me by working on his day off to assist with the Sale. Very co My Sales rep John Rowald was very helpful, John went above and beuond by accommodating me by working on his day off to assist with the Sale. Very courteous and ptofessional, it was a pleasure doing business with the Acura dealership. More