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Acura of Johnston

Johnston, IA

4.7
1,232 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,232 reviews

August 22, 2015

Slowest customer service I had the worst experience when looking for a car. I ended up moving onto another dealership that seemed to care and find what I was looking for. Eric More

by RWG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 07, 2015 -

Acura of Johnston responded

RWG, We are sorry that you did had a bad experience with us. If you decide to give us another chance in the future, we will make sure that we provide you with the exceptional experience you deserve.

August 18, 2015

Excellent Exceptional service will go back for all future service. No issues very helpful we appreciate the team and the service provided and will recommend to More

by Paul&Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
August 17, 2015

PLEASED . I DID NOT HAVE A LONG WAIT AND ALL OF THE PEOPLE THERE WERE VERY PROFESSIONAL.ESPECIALLY JEREMY. I WAS PLEASED WITH THE SERVICE THAT I RESCEIVED More

by foxrunmc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
August 16, 2015

Great, as usual. Service on recall item completed as indicated. We have had several MDX's and this is the first recall ever. Great piece of equipment. One reason we More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
August 16, 2015

Excellent service, friendly and timely. Appointment was on the date that I asked for, they were ready with the paper work for me and they provided a loaner for me. Car was ready when they p More

by janbeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
August 14, 2015

Great Customer Service Friendly staff and very helpful, answered all my questions and explained everything to me. Worked with me on doing services over a period of time ins More

by hstreeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
August 12, 2015

Our 3rd new Acura It was a truly pleasant experience dealing with Elvis as we evaluated the options we wanted on our new TLX. He was knowledgable and patient as he expl More

by TLX,Bob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
August 11, 2015

Sons first car Came here to find my son his first car...Tyler Dolph and team went above and beyond to get him into the car he wanted!! More

by alindsay0925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 11, 2015

Perfect Great customer service. Great loaner vehicle. Did exactly what I was told and faster than expected. Great job from first contact to final pick up. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
August 03, 2015

great service Dropped car for service, prompt shuttle to my office. Picked up at the designated time with no surprises. Plus the wash and vacuum was good. More

by JPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
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