Acura of Johnston
Johnston, IA
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Slowest customer service I had the worst experience when looking for a car. I ended up moving onto another dealership that seemed to care and find what I was looking for. Eric I had the worst experience when looking for a car. I ended up moving onto another dealership that seemed to care and find what I was looking for. Eric Sorbo was horrible at communicating and would have taken a year to get a car at the rate we were going. More
Excellent Exceptional service will go back for all future service. No issues very helpful we appreciate the team and the service provided and will recommend to Exceptional service will go back for all future service. No issues very helpful we appreciate the team and the service provided and will recommend to others in the future More
PLEASED . I DID NOT HAVE A LONG WAIT AND ALL OF THE PEOPLE THERE WERE VERY PROFESSIONAL.ESPECIALLY JEREMY. I WAS PLEASED WITH THE SERVICE THAT I RESCEIVED . I DID NOT HAVE A LONG WAIT AND ALL OF THE PEOPLE THERE WERE VERY PROFESSIONAL.ESPECIALLY JEREMY. I WAS PLEASED WITH THE SERVICE THAT I RESCEIVED More
Great, as usual. Service on recall item completed as indicated. We have had several MDX's and this is the first recall ever. Great piece of equipment. One reason we Service on recall item completed as indicated. We have had several MDX's and this is the first recall ever. Great piece of equipment. One reason we keep buying them is because of great service, thank you. More
Excellent service, friendly and timely. Appointment was on the date that I asked for, they were ready with the paper work for me and they provided a loaner for me. Car was ready when they p Appointment was on the date that I asked for, they were ready with the paper work for me and they provided a loaner for me. Car was ready when they promised. More
Great Customer Service Friendly staff and very helpful, answered all my questions and explained everything to me. Worked with me on doing services over a period of time ins Friendly staff and very helpful, answered all my questions and explained everything to me. Worked with me on doing services over a period of time instead of all at once. More
Our 3rd new Acura It was a truly pleasant experience dealing with Elvis as we evaluated the options we wanted on our new TLX. He was knowledgable and patient as he expl It was a truly pleasant experience dealing with Elvis as we evaluated the options we wanted on our new TLX. He was knowledgable and patient as he explained the process of learning how to manage the software inputs that were new to us. We will definatly look forward to dealing with him in the future. More
Perfect Great customer service. Great loaner vehicle. Did exactly what I was told and faster than expected. Great job from first contact to final pick up. Great customer service. Great loaner vehicle. Did exactly what I was told and faster than expected. Great job from first contact to final pick up. More
great service Dropped car for service, prompt shuttle to my office. Picked up at the designated time with no surprises. Plus the wash and vacuum was good. Dropped car for service, prompt shuttle to my office. Picked up at the designated time with no surprises. Plus the wash and vacuum was good. More