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Acura of Johnston

Johnston, IA

4.7
1,232 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,232 reviews

March 24, 2016

Excellent work and cooperation Completed work in a timely manner and gave me a loaner vehicle. Also I was able to you a discount coupon I received in mail about a month ago. More

by David Nasternak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
March 23, 2016

Service Department is the Best of any out there! I take my cars to Acura for the best service and people out there. I could take it to the quickie oil change places, but at the dealership, they know More

by 2Acuras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
March 23, 2016

Reliabile and Trustworthy I have been fortunate to have owned four Acura's throughout the years. I have found them to be extremely reliable vehicles which is very important to More

by 4acuras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
March 19, 2016

Great sales & Service !!! Salesman was very helpful in guiding us through the process. Made the whole effort work! Reached out to us several time to be sure that we were comfor More

by frankieg3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brown, John Rowold, Matt Johnson
Mar 19, 2016 -

Acura of Johnston responded

Thank you for sharing your experience with us. We are glad that you had a great experience with both our Sales and Service Department.

March 18, 2016

AMAZING! Hassle free!!!Elvis Felic was awesome to work with. I purchased my first car through Elvis and the car is amazing. Also the service is excellent. More

by Boo2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brown, Timothy Atkinson, Elvis Felic, Jeremy Gorsuch, Mackenzie Phillips
Mar 19, 2016 -

Acura of Johnston responded

We are very happy that you are loving new car. Thank you for taking the time to share your experience with us.

March 17, 2016

recall update as well as expected, just a software update and ac update.. only prob was having to resched from a Sat to weekday as the software update had to be du More

by davidsommerlot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
Mar 19, 2016 -

Acura of Johnston responded

We are glad that your visit went well. We do apologize for the slight inconvenience caused. Thank you for your feedback.

March 11, 2016

Great Dealership, Easy to do buisness with Very pleasant experience. No outside pressure. Answered all my question fully, offered me a fair deal on my trade. Made the entire experience very ple More

by Grandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Atkinson, Brian Fluegge
Mar 19, 2016 -

Acura of Johnston responded

Thank you for your feedback. We are glad that you had a pleasant car buying experience.

March 10, 2016

So convenient I got my oil changed for free and they did a tire rotation and cleaned my car for around $20. I was in and out in less than 30 minutes with no appoin More

by Roxy12312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Mar 19, 2016 -

Acura of Johnston responded

We are glad that it was a quick and hassle free service visit. Thank you for your feedback.

March 01, 2016

Great friendly staff Everyone I encountered was friendly and helpful; customer service is important when you have a lot of choices of where you service your vehicle. The w More

by Mischele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McKenzie Phillips, Jeremy Gorsuch
Mar 19, 2016 -

Acura of Johnston responded

Thank you for sharing your experience. We value our customers' time and do our very best to make sure that we take care of our customers.

February 25, 2016

New car experience John did an excellent job explaining everything to my wife who has a disability. He was very thorough explaining the features in the car. He worked wi More

by Kenscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Atkinson, John Rowold
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