Acura of Johnston
Johnston, IA
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Excellent work and cooperation Completed work in a timely manner and gave me a loaner vehicle. Also I was able to you a discount coupon I received in mail about a month ago. Completed work in a timely manner and gave me a loaner vehicle. Also I was able to you a discount coupon I received in mail about a month ago. More
Service Department is the Best of any out there! I take my cars to Acura for the best service and people out there. I could take it to the quickie oil change places, but at the dealership, they know I take my cars to Acura for the best service and people out there. I could take it to the quickie oil change places, but at the dealership, they know my Acura models and know how to take care of them. Matt the Service Manager is unbelievably honest! On more than one occasion, he has offered advice and SAVINGS for procedures/repairs I don't need, or were corrected with a simple fix, saving me hundreds of dollars!! His honesty, pleasant demeanor and expertise assure me I am being taken care of. More
Reliabile and Trustworthy I have been fortunate to have owned four Acura's throughout the years. I have found them to be extremely reliable vehicles which is very important to I have been fortunate to have owned four Acura's throughout the years. I have found them to be extremely reliable vehicles which is very important to me. I always take my car to the Acura dealership for routine service. They have never tried to push me to get something done to my car that I was not sure it needed. I live out of town and work during the week, and they make it easy to get an appointment on Saturday morning. My car is always ready in a reasonable amount of time. I have had two different cars detailed there and they have let me use a loaner car since it takes several hours to do. When I am in the market for a new car, I will shop first at Acura of Johnston. More
Great sales & Service !!! Salesman was very helpful in guiding us through the process. Made the whole effort work! Reached out to us several time to be sure that we were comfor Salesman was very helpful in guiding us through the process. Made the whole effort work! Reached out to us several time to be sure that we were comfortable & satisfied with his & dealerships effort. More
AMAZING! Hassle free!!!Elvis Felic was awesome to work with. I purchased my first car through Elvis and the car is amazing. Also the service is excellent. Hassle free!!!Elvis Felic was awesome to work with. I purchased my first car through Elvis and the car is amazing. Also the service is excellent. More
recall update as well as expected, just a software update and ac update.. only prob was having to resched from a Sat to weekday as the software update had to be du as well as expected, just a software update and ac update.. only prob was having to resched from a Sat to weekday as the software update had to be during the week More
Great Dealership, Easy to do buisness with Very pleasant experience. No outside pressure. Answered all my question fully, offered me a fair deal on my trade. Made the entire experience very ple Very pleasant experience. No outside pressure. Answered all my question fully, offered me a fair deal on my trade. Made the entire experience very pleasant. More
So convenient I got my oil changed for free and they did a tire rotation and cleaned my car for around $20. I was in and out in less than 30 minutes with no appoin I got my oil changed for free and they did a tire rotation and cleaned my car for around $20. I was in and out in less than 30 minutes with no appointment made. More
Great friendly staff Everyone I encountered was friendly and helpful; customer service is important when you have a lot of choices of where you service your vehicle. The w Everyone I encountered was friendly and helpful; customer service is important when you have a lot of choices of where you service your vehicle. The wait time was good for a weekday walk in and I always appreciate the flexability. More
New car experience John did an excellent job explaining everything to my wife who has a disability. He was very thorough explaining the features in the car. He worked wi John did an excellent job explaining everything to my wife who has a disability. He was very thorough explaining the features in the car. He worked with us to get the best possible deal for our price range. More