Acura of Johnston
Johnston, IA
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Alen was very nice to work with The only negative I have is pressing the e Price button never got me an e Price. But Alen was very nice and nobody from the dealership put any pressur The only negative I have is pressing the e Price button never got me an e Price. But Alen was very nice and nobody from the dealership put any pressure on me to either buy the car or ant add-ons. They also never trashed my trade-in, even though reaching an agreed upon pri e took some work. Those last two points impressed me quite a bit and we're not common to my car buying experience. I'm a believer that the buyer rarely knows if they got the best deal possible but I was happy with the price I paid. More
Easy in and out. Service rep met me at the door and took care of me from there on. Only needed an oil change but rep suggested a tire rotation which was a good call. Service rep met me at the door and took care of me from there on. Only needed an oil change but rep suggested a tire rotation which was a good call. More
Excellent Service Lil Change and get LKAS looked at as it was not working. Service team provided me with their service bulletin stating an aftermarket windshield may i Lil Change and get LKAS looked at as it was not working. Service team provided me with their service bulletin stating an aftermarket windshield may interfere with LCAS and the Acura Watch features. I took this bulletin to Satellite in Ames Iowa and the manager agreed to replace glass with OEM glass. Thank Jeremy for the documents and the advice. More
Fast & Friendly Service Came in for an oil change - fast service and friendly staff! Thought we needed a new battery, but they tested it and were honest with us that we didn' Came in for an oil change - fast service and friendly staff! Thought we needed a new battery, but they tested it and were honest with us that we didn't need one at this time. We really appreciated that. More
Professional! Matt Johnson and his service team are always responsive and professional. All repairs are done right the first time, and the dealership is great abou Matt Johnson and his service team are always responsive and professional. All repairs are done right the first time, and the dealership is great about providing transportation and being flexible with vehicle pick-up. It is a big reason why I would consider purchasing another Acura. More
Good service Waited while service was done. Hour later I was on my way. Treated good by staff. Wait area was good cofffe and tv. Good display of the new models. Waited while service was done. Hour later I was on my way. Treated good by staff. Wait area was good cofffe and tv. Good display of the new models. More
Great Service!!! I have experienced nothing but great service from the service team at Acura. On my last visit, Matt was so kind to work me in for an oil change when I have experienced nothing but great service from the service team at Acura. On my last visit, Matt was so kind to work me in for an oil change when I showed up on a Saturday for the express oil changes that are only available Monday - Friday!!! I was extremely appreciative of his efforts. More
Great team! I always have great service, love the car wash. The team is always professional and courteous. Time of service was less than expected. I appreciate I always have great service, love the car wash. The team is always professional and courteous. Time of service was less than expected. I appreciate the ride home! Matt and Jeremy have helped me through 4 different Acura's and they are great to work with! More
Quick, Comfortable, Easy Id like to start by saying I have used this dealer the last 3 years. Two purchases with Jazz. Scheduling Oil changes is simple and no matter who answe Id like to start by saying I have used this dealer the last 3 years. Two purchases with Jazz. Scheduling Oil changes is simple and no matter who answers the phone is always polite and are sure to make known that whatever fits my schedule is what is best. I would recommend Acura of Johnston over any dealer in the metro. I have never been disappointed with service or any of my vehicles. Thanks Acura! More
Service Had great service as always. Stopped in for an oil change and it was completed in an hour. Matt did a fine job. Thank you Had great service as always. Stopped in for an oil change and it was completed in an hour. Matt did a fine job. Thank you More