Acura of Johnston
Johnston, IA
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This was my easiest vehicle purchase ever! I found a great car and purchased it with out any hassle, satisfied with the transaction, and enjoyed great customer service. And, I love my new c I found a great car and purchased it with out any hassle, satisfied with the transaction, and enjoyed great customer service. And, I love my new car! More
First time buyer First time car buyer went on website submitted to receive a call on a car got a call from a sales man Jasmin helped me by finding the car in my budget First time car buyer went on website submitted to receive a call on a car got a call from a sales man Jasmin helped me by finding the car in my budget was a hassle to get me approved but my sales man took care of me and. Anaged to get me approved I will be referring Acura of Johnston location to all of my friends and family thank you for dealing with my xxxx Jasmin More
Professional personal Me and my son stopped in and purchased me a 2014 Honda Accord also looked at a 2014 BMW our sales man Jasmin as soon as we came to the parking he came Me and my son stopped in and purchased me a 2014 Honda Accord also looked at a 2014 BMW our sales man Jasmin as soon as we came to the parking he came out with an bubbly personality and we are very pleased with all the exceptional stuff he has done to accommodate to our needs we wanted to take the vehicle to my mechanic we ran into few issues there with going until Jasmin went and told the managers that we need to go there and came with us he is very nice and through the whole process never did I feel the need to stop him and felt rushed and pressured into something I don't want. Thank you Jasmin for all your time will definitely refer all of the people I kno over to your dealership and to the salesman Jasmin . More
Great experience! Nathan did a great job of showing me all of the great features of the MDX and helping me decide on the package that worked best for me. He was kind, c Nathan did a great job of showing me all of the great features of the MDX and helping me decide on the package that worked best for me. He was kind, courteous, and respectful. Walter put me completely at ease and was clearly very knowledgeable. I'm thoroughly enjoying my new MDX! More
Leased an MDX We were deciding to either purchase an MDX or lease one, Brian was extremely helpful and professional. He answered all of questions in a prompt fashio We were deciding to either purchase an MDX or lease one, Brian was extremely helpful and professional. He answered all of questions in a prompt fashion whenever needed. He made the car buying process go smoothly and made it an enjoyable process. We will definitely be using him in the future for our buying needs. More
Exceptional service. Only took half the time they said it would take. A+ service! Went beyond the call of duty and cleaned paint off the side of my car too. service. Only took half the time they said it would take. A+ service! Went beyond the call of duty and cleaned paint off the side of my car too. More
Great experience I really like this dealership. Staff has been really knowledgeable and a big help. Enjoyed working with Nathan, he was kind and courteous during the w I really like this dealership. Staff has been really knowledgeable and a big help. Enjoyed working with Nathan, he was kind and courteous during the whole process. Will be coming back! More
Jasmins amazing Jasmin took very good care of me i travel around the us alot and all the stuff he has done was out of his way best place and best salesman takes care Jasmin took very good care of me i travel around the us alot and all the stuff he has done was out of his way best place and best salesman takes care of all your needs james is also very well More
Professional and prompt Greeted immediately upon pulling up- they were expecting me and double checked the appointment needs. Was in and out very quickly with a complementar Greeted immediately upon pulling up- they were expecting me and double checked the appointment needs. Was in and out very quickly with a complementary car wash to top it off. Great service once again! More
They owe me $1395! GO ELSEWHERE FOR YOUR ACURA! My $500 refundable hold fee has not been refunded...and I purchased the car over 3 weeks ago! After numerous unanswered voicemails left for Anthony (G My $500 refundable hold fee has not been refunded...and I purchased the car over 3 weeks ago! After numerous unanswered voicemails left for Anthony (GM), he confirmed it hadn't been refunded and said it would be refunded. That was 2 weeks ago! I also prepaid $895 for an exterior and interior protection product. The local supplier said they have not been paid, so I can not schedule the installment. I have asked for a refund for these products, and NO answer. I have contacted a lawyer. Reported them to BBB. More