Acura of Johnston

Fantastic customer service and attention to detail. Jeremy is an excellent customer service advisor. I trust him and feel treated very fairly. I bring all of our cars to Acura of Johnston for Service Jeremy is an excellent customer service advisor. I trust him and feel treated very fairly. I bring all of our cars to Acura of Johnston for Service More

Poor customer service Awesome team! Very supportive with the purchasing process. I highly recommend them! They called back and clarified some concerns that I had! Finance Awesome team! Very supportive with the purchasing process. I highly recommend them! They called back and clarified some concerns that I had! Finance was awesome!! More

We had a great experience with Sajed! We shopped around for other small SUVs but came back to Acura for the RDX. Sejad Dubinovic was a wonderful young man to work with, he took time to exp We shopped around for other small SUVs but came back to Acura for the RDX. Sejad Dubinovic was a wonderful young man to work with, he took time to explain all the features once I purchased the car. It was a very pleasant experience and we would not hesitate to recommend Sejad to family and friends. More

Awesome! I purchased a 2017 Acura RDX on Saturday, 07/29/2017. I was extremely pleased with the knowledge, professionalism and friendliness of the entire acura I purchased a 2017 Acura RDX on Saturday, 07/29/2017. I was extremely pleased with the knowledge, professionalism and friendliness of the entire acura of Johnston staff, especially my salesman, Sayed. He worked hard with his manager to get me into my beautiful 2017 RDX. More

Outstanding We stopped at the dealership in search of a new vehicle we worked with jasmin he made the experience great and was polite and professional during the We stopped at the dealership in search of a new vehicle we worked with jasmin he made the experience great and was polite and professional during the test drive he was making our baby laugh so we told him he will be a babysitter also hehe we love the new car we love Acura of Johnston and we love our salesman !!!!! More

02 saturn Jasmin worked with me for a few months trying to find me a cheap reliable car it's not a brand new or classy vehicle but will get me and my child from Jasmin worked with me for a few months trying to find me a cheap reliable car it's not a brand new or classy vehicle but will get me and my child from point a to b jasmin was a sweetheart and very helpful thank you !!! More

Purchase of a new 2017 ILX Acura I was very pleased with my purchase of a new ILX Acura. I really wanted a lighter interior, but was hesitant about purchasing a red exterior. I was very pleased with my purchase of a new ILX Acura. I really wanted a lighter interior, but was hesitant about purchasing a red exterior. Once I took a test drive and had questions answered by Alen I felt more comfortable and at ease in making my ultimate decision. Alen did a great job answering many of my questions, and was very helpful. When I first went to the lot to look at Acura vehicles, Elda responded to me politely and quickly. She also text me about an appointment with Alen in an speedy manner. The phone call message from Alen was right away in the morning, and he also had a vehicle ready with beige interior for me to look at and test drive without having to look at more vehicles. Looking at more vehicles would be more confusing and overwhelming especially when you are looking at a brand new purchase. I was specific in what I was looking for and the dealership met those expectations. I was also pleased with how the finance department walked me through the steps of paper work. Purchasing a new vehicle is not an easy process, it can be overwhelming. It is also a huge purchase. I felt comfortable and valued as a customer. I look forward to coming back when my new Acura for service appointments or future needs. Alen also reached back with me by phone the following week to see how my car was running, if I had anymore questions/concerns, and asked how I was enjoying my vehicle. Getting in touch with a customer after a big purchase of a new vehicle speaks volumes about the quality of care and concern with consumers. Alen did an oustanding job and I am very pleased with my new purchase. Thank you for your time and expertise. More

Maintence updates on vehicle I bought my 2008 Honda from Acura/Lithia about 7-8 years ago. From day one my experience has been wonderful with everything they do. I always take m I bought my 2008 Honda from Acura/Lithia about 7-8 years ago. From day one my experience has been wonderful with everything they do. I always take my car into Acura to have any service work performed. The team there is exceptional and always takes good car of me. The staff is very friendly and always available if you need assistance with any questions. If I decide to get a newer car in the future I'll be sure to get it from Acura/Lithia. More

Sales Staff Was Accommodating. The Acura staff was willing to work with us before we ever drove into the dealership. It was through e-mail that brought us to Acura. The Acura staff was willing to work with us before we ever drove into the dealership. It was through e-mail that brought us to Acura. More

Good Esperience Matt Conrad took care of the problem promptly and I was very satisfied. He kept me informed of what the problem was. Thank you so much. Matt Conrad took care of the problem promptly and I was very satisfied. He kept me informed of what the problem was. Thank you so much. More