Acura of Johnston
Johnston, IA
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Easy quick. They did a great job getting me in first thing and taking care of my car right away so I could get back to work. They did a great job getting me in first thing and taking care of my car right away so I could get back to work. More
A+++ Service Overnight and unexpectedly, one of my tires went completely FLAT. I talked to Service Manager, Matt Johnson, and he sent a service man out to fill th Overnight and unexpectedly, one of my tires went completely FLAT. I talked to Service Manager, Matt Johnson, and he sent a service man out to fill the tire. I was afraid the tire might suddenly go flat again, so the service man followed my car as I drove to Acura, 4 miles away. Turns out I picked up vicious looking construction nail. In speaking to Matt about tire issues, I decided to sign up for their Nitrogen Tire Inflation service and, POOF, the service call and repair costs were waived! ...I was pleasantly surprised even further because the nitrogen-filled tires are giving me a quite noticeably smoother ride! Thank you, Matt !!! :-) More
Very good. I came in for my quarterly car check up. They knew that I always wanted a loaner car and had it ready right away. They let me know when the car was I came in for my quarterly car check up. They knew that I always wanted a loaner car and had it ready right away. They let me know when the car was done. Everything was seamless. More
Top-flight Service Today I had my routine oil and oil filter changed. Matt Johnson informed me that the service would take about an hour and he was spot on. My Acura w Today I had my routine oil and oil filter changed. Matt Johnson informed me that the service would take about an hour and he was spot on. My Acura was returned washed and vacuumed with the tires rotated and filled with nitrogen. I appreciate the spot service check. This was accomplished without need of an appointment with the drive-in oil change servicing. I am always treated cordially, promptly and courteously. The lounge area is comfortable and the computer power cord access is a nice touch. More
Very Satisfied!! We had the pleasure working with John Rowold. He responded to my initial emails that I had sent to the dealership inquiring about the 2017 MDX. He w We had the pleasure working with John Rowold. He responded to my initial emails that I had sent to the dealership inquiring about the 2017 MDX. He was very quick with his responses and made sure I had all the information that I had asked for and more. He was very pleasant, professional and helpful! John was very nice and very thorough and informative with our purchase of the MDX. He answered all of our questions and made the transaction very easy! We were very pleased with the service and most of all our new vehicle!! More
Extremely Pleased Walked in for oil change and tire rotation, the staff was very friendly and they were able to get me in and out quickly. Very pleased. Walked in for oil change and tire rotation, the staff was very friendly and they were able to get me in and out quickly. Very pleased. More
Just what we were looking for We had a very positive experience with this dealership. Everyone was very responsive pleasant to work with. John was very helpful with questions we ha We had a very positive experience with this dealership. Everyone was very responsive pleasant to work with. John was very helpful with questions we had even after purchasing our vehicle. More
Great experience Sejad was very helpful in my car search process! I really recommend him and the dealership! He was very patient and understanding. Answered all my que Sejad was very helpful in my car search process! I really recommend him and the dealership! He was very patient and understanding. Answered all my questions I had More
Very Pleased Sejad did a great job for us and he has been great at following up on any inquiry we have had. We will definitely use him again in the future. Sejad did a great job for us and he has been great at following up on any inquiry we have had. We will definitely use him again in the future. More
good buying experience narrowed down my search to two models at two dealerships....Sejad was by far the most helpful between the two dealerships. went thru several options narrowed down my search to two models at two dealerships....Sejad was by far the most helpful between the two dealerships. went thru several options for financing and my trade in. I ended up being pleased with the final numbers. the color/model i wanted wasnt in stock at the dealership and they found one instantly and arranged to have it delivered for me. We went thru all the bells and whistles when i took delivery. We had arranged for some after market accessories and those were ordered and installed as agreed. Sejad was sure to show me around the showroom and introduce me to the service department and explain the service process. Very nice job. More