Acura of Johnston
Johnston, IA
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Oil change and tire check Overall it was a good experience. I brought my vehicle in for an oil change and because I felt a vibration at high speed. I didn’t feel the vibration Overall it was a good experience. I brought my vehicle in for an oil change and because I felt a vibration at high speed. I didn’t feel the vibration on my way to the dealership but the service department explained that it was probably just snow buildup on one of the tires and they would check anyway. They checked everything and it was ok. It was quick and easy, what more could you ask for. More
Good, fast experience Was helpful in picking the right vehicle with a good deal and followed up to ensure service was satisfactory. Would recommend dealership and sales con Was helpful in picking the right vehicle with a good deal and followed up to ensure service was satisfactory. Would recommend dealership and sales consultant. More
Very nice and professional service Got a new leased Acura MDX from Sejad this week. He was very courteous and helpful in my decision to start another lease with Acura. Would definitel Got a new leased Acura MDX from Sejad this week. He was very courteous and helpful in my decision to start another lease with Acura. Would definitely recommend Sejad as a salesperson. More
Great Service Matt is great to work with and the service provided was excellent. I like the fact you do not need an appointment for service and they get started as Matt is great to work with and the service provided was excellent. I like the fact you do not need an appointment for service and they get started as soon as you arrive. More
Acura of Johnston is the best! Matt and Jeremy are service professionals. They do a great job of creating an smooth and pleasant experience! Their level of service keeps me coming b Matt and Jeremy are service professionals. They do a great job of creating an smooth and pleasant experience! Their level of service keeps me coming back. I recommend them to all of my friends. More
great experience Both the GM and sales representative were courteous, knowledgeable, and professional. I thought the overall experience was very positive and I apprec Both the GM and sales representative were courteous, knowledgeable, and professional. I thought the overall experience was very positive and I appreciated the willingness to work with me. More
Very knowledgable and paid attention to details I really appreciate the service John Rowald gave to me when I purchased my 2017 Acura MDX. He explained the difference between RDX and MDX and sent m I really appreciate the service John Rowald gave to me when I purchased my 2017 Acura MDX. He explained the difference between RDX and MDX and sent me paperwork outlining side by side models. He was patient with me through the process as I was researching and getting comfortable with the decision to purchase new or used. John responded quickly to my questions thru text, email or phone calls. I would highly recommend him to my friends and family. He knows his "stuff" and can explain it in "layman terms" to folks that aren't car experts. He's friendly and really took the time to listen to my questions and comments even though he was very busy with other clients, I never felt second best. I love the car and glad I switched from a Subaru to an Acura! Thanks John and Happy New Year..also the cookies that you sent to me were great! More
Smooth as always Smooth and quick service as usual...I like the text alerts...Thanks for the heads up on lifetime tire rotation...Thanks for your help, Matt! Smooth and quick service as usual...I like the text alerts...Thanks for the heads up on lifetime tire rotation...Thanks for your help, Matt! More
Service of my Acura The service and staff at your Johnston. Iowa location is and has always been superior. Both Matt and Jeremy are always welcoming and thorough when exp The service and staff at your Johnston. Iowa location is and has always been superior. Both Matt and Jeremy are always welcoming and thorough when explaining the service needed. I appreciate Acura of Johnston. More
Well pleased I went to pick up my vehicle after an oil change and they noticed bird droppings on the car. They ran the car through the car wash again. Nice touch I went to pick up my vehicle after an oil change and they noticed bird droppings on the car. They ran the car through the car wash again. Nice touch to see someone cared!😀 More