Acura of Jackson

Horrible Dealership After they refused to replace the fog light within 24 hours of purchasing the vehicle, I decided to chalk it up to bad service after the sale, bad cus After they refused to replace the fog light within 24 hours of purchasing the vehicle, I decided to chalk it up to bad service after the sale, bad customer service and just an all around bad dealership! I love my RDX, But vowed I would never do business with Acura of Jackson again. That is, until the trim on all four air vents began to chip away. So... I visit the service dept, which is empty, no maintenance, no service, nothing at all going on and now I know why! Arthur, with a personal of an onion, looked at the problem and took pics to show the service manager. He babbled a bunch of rif-raff about comparing my service history, while I’m repeatedly telling him that I DON’T have any history, I have never been to their service center, he kept on babbling, I gave up and left with another bad experience under my belt... More to come More

General Manager renewed my faith in Acura. I had an issue with a used vehicle I bought from Acura Of Jackson in August 2017. The vehicle needed tires and all these months later (March 2018), T I had an issue with a used vehicle I bought from Acura Of Jackson in August 2017. The vehicle needed tires and all these months later (March 2018), Tim Schear made good on the deal. He had not known there was an issue, acted quickly and went well beyond what I expected to resolve the matter. They have my business. More

Acura of Jackson We had a great experience at Acura of Jackson. Knowledgeable, friendly and caring staff. I will only recommend Acura of Jackson for your auto purchase We had a great experience at Acura of Jackson. Knowledgeable, friendly and caring staff. I will only recommend Acura of Jackson for your auto purchase. More

sale an service I purchased a car recently and was dissatisfied with the way the sales of the car was handled and the service after the sale has been substandard of I purchased a car recently and was dissatisfied with the way the sales of the car was handled and the service after the sale has been substandard of what I thought a dealership of this caliber should be. I want everyone to know that they have a clause on their bill of sales that says there's no cooling down. And this means you cannot return the car no matter how dissatisfied you may be with the car or the service that was rendered.after the sale. People in leadership say one thing and have done other things and have not been willing to accommodate to me. I have made several trips from Hattisburg to resolve issues and never once did anyone offer me a tank of gas. From those in leadership to sales person has not displayed professionism and consideration for wanting to please the customer.. I don't ever plan on buying another vechice from here ever again and if friends ask about my experience I will tell the truth. I'm so disappointed!!!!!! More

Excellent Customer Service It's been almost a year since I purchased my new TLX. Alan Moore and Johnathan McClendon made my buying experience a memorable one. Anytime I have que It's been almost a year since I purchased my new TLX. Alan Moore and Johnathan McClendon made my buying experience a memorable one. Anytime I have questions, Johnathan always helps. And still to this day, he calls from time to time to see if I'm still enjoying the car. It's truly service beyond the sale, which is very rare. More

Excellent service I went to purschase a used car, I was greeted by a salesman upon arrival! From the moment I entered the doors, my salesman listened to all my needs. H I went to purschase a used car, I was greeted by a salesman upon arrival! From the moment I entered the doors, my salesman listened to all my needs. He did exactly what I asked and taught me a few things during the process. The entire team patiently worked with me until my deal was done. Everyone was beyond friendly, and helpful! Best car buying experience ever. They have earned a loyal customer. More

Greatest of all time I recommend that everyone should visit the Acura of Jackson dealership. I was immediately greeted at the door and offered help. I was very fortunate t I recommend that everyone should visit the Acura of Jackson dealership. I was immediately greeted at the door and offered help. I was very fortunate to meet Eric Stallworth. He was genuinely interested in what I wanted and what I had to say. He explained everything to me so plainly that a kid would understand it. My driving experience was so amazing and he made the environment very comfortable for me. He is truly the face of excellent award winning customer service. Tim Schear was also a huge help when it came to getting us the best rate possible. He did not let us leave until we were happy and I thank him for that. I have never visited a dealership and left feeling like I gained a new friend until I met Eric and Tim. More

Outstanding Dealership! Just bought an Acura MDX today! After test driving several SUV models at other dealerships, I went to Acura of Jackson. Wow! I was so impressed with t Just bought an Acura MDX today! After test driving several SUV models at other dealerships, I went to Acura of Jackson. Wow! I was so impressed with the MDX and also, the exceptional staff. Alonzo Campbell was my sales person and answered all my questions almost before I asked! He had so much knowledge about all vehicles (cargo size, mpg, etc.). Alan Moore, the general manager was also outstanding and gave us a very fair deal. I went to several dealerships for test drives, but this one has the friendliest, most genuine people out there and the MDX is awesome! From the finance manager (Danny Eggleston) to she sales (Alonzo Campbell) and general manager (Alan Moore), these people are special. Car buying a pleasant experience? Yes, when you go here! More

Best car buying experience! Eric Stallworth and the team at Acura made my car buying experience an all around wonderful experience. They were honest, trustworthy and informative. Eric Stallworth and the team at Acura made my car buying experience an all around wonderful experience. They were honest, trustworthy and informative. It was a no hassle experience. I will always go first to Eric whenever I'm in need of a car. I have bragged about my experience over and over again and would recommend him to all my friends and family. Thanks again Eric for all your help! More

Service Visit Since I'm new to the Acura brand, Arthur Brown has been most helpful in my understanding of the proper service for my car. He's always courteous and p Since I'm new to the Acura brand, Arthur Brown has been most helpful in my understanding of the proper service for my car. He's always courteous and professional. He is a valuable asset to Acura of Jackson. More