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Acura of Honolulu

Honolulu, HI

4.1
521 Reviews

3251 North Nimitz Hwy

Honolulu, HI

96819

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Showing 521 reviews

June 16, 2020

Acura service lives up to its name Service consultant, Larry Yip was friendly and helpful. I am very pleased with the work that was done on my Acura TSX.. The paperwork of the Multi-Poi More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Yip
Jun 18, 2020 -

Acura of Honolulu responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Acura Of Honolulu, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Ruben Lactaoen | Service Manager

June 12, 2020

Acura of Honolulu has excellent customer service Paul Furtado and his staff always provides excellent customer service. They are always very professional and treat me like family. Paul's expertise a More

by gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Furtado, Ruben Lactaoen
June 02, 2020

honolulu acura customer service Paul displays outstanding customer service. very professional and nice to work with. always look forward to doing my service at honolulu acura. wash More

by podi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
paul furtado
Jun 05, 2020 -

Acura of Honolulu responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Lithia Acura Of Honolulu was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Mark Sherlock | General Manager

May 20, 2020

Excellent Customer Service! Excellent Customer Service from my Service Advisor, Paul Furtado. He was very helpful and took the time to explain any questions I had. Paul is ex More

by LynneK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Furtado
May 22, 2020 -

Acura of Honolulu responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ruben Lactaoen | Service Manager

May 03, 2020

They were so accommodating and friendly. They answered all our questions and made sure we were taken care of. Best car buying experience I’ve ever had! More

by Elena
Recommend Dealer
Yes
Employees Worked With
Cody Liwai, Mark Sherlock
May 07, 2020 -

Acura of Honolulu responded

We appreciate the kind words, Elena. We look forward to seeing you again in the future! Sincerely, The Lithia Acura Of Honolulu Team

March 14, 2020

Very professional and Easy to work with. He was very Straight forward, he actually cared about his customers.Delivered whatever he said on time. Great experience More

by ktamanaha
Recommend Dealer
Yes
Employees Worked With
Colin Sato
Mar 18, 2020 -

Acura of Honolulu responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lithia Acura Of Honolulu Team

January 26, 2020

Colin Sato is the name of the sales rep. I dealt with at Acura of Honolulu. He is the most genuine person I have dealt with at any dealership; and, I’ve purchased several cars through the years. By genuine, More

by bill
Recommend Dealer
Yes
Employees Worked With
Colin Sato
January 26, 2020

Great Sales and Finance Experience! Colin Sato comes highly recommended and with good reason. He is a professional that goes over and beyond for his clients. We were in a time crunch a More

by Macks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Perez, Colin Sato
January 22, 2020

Larry - Customer Service Larry is always the person I see when it comes to bringing my car into the dealership. He has always been very professional and will go out of his wa More

by Bryson.Chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Yip
January 20, 2020

Good sevice. Last minute appointment to troubleshoot why high beam didn't come on. Found a simple fuse not in the right location. They offered a wash for the servi More

by berwinnyuha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Sato
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