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Acura of Brooklyn
Brooklyn, NY
587 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 587 reviews
August 23, 2017
Excellent Service, Friendly Staff I came in because my check engine light was on, along with a check VSA light on. Cruise control was also not working. Cherise was helpful and friendly I came in because my check engine light was on, along with a check VSA light on. Cruise control was also not working. Cherise was helpful and friendly from the start. She was very knowledgeable of my TSX and checking my car in was a breeze. The work done was outstanding, and all my problems were fixed. Will definitely be back again, maybe even for my next Acura :-) More
by JGolia
Employees Worked With
Cherise
August 22, 2017
Always polite and good service Just wish the oil change wouldn't take over hour and a half. I love my Acura and people that work in service just need to get faster Just wish the oil change wouldn't take over hour and a half. I love my Acura and people that work in service just need to get faster More
by Kubrooklyn
Employees Worked With
Kawsar Hafiz, Henry Alvarez
August 12, 2017
I bought 2018 Acura TLX !!!!! I am still THRILLED with my purchase !!!!!! & I have already recommended several people to go check out Dealer. They were able to answer all our ques I am still THRILLED with my purchase !!!!!! & I have already recommended several people to go check out Dealer. They were able to answer all our questions regarding all the models we looked at !! More
by GerardCelia92
Employees Worked With
Diony Perez
August 07, 2017
Very happy with service provider! I was given an appointment and was taken care of right away.I would be please to recommend anyone to the dealer as well as the service department. I was given an appointment and was taken care of right away.I would be please to recommend anyone to the dealer as well as the service department. More
by Kyle
Employees Worked With
service department
August 06, 2017
Excellent deal Best deal ever!!!! Highly professional place. The best part is that noone is pushing you to purchase the car. Mr.Peyton Rowe was offering and explain Best deal ever!!!! Highly professional place. The best part is that noone is pushing you to purchase the car. Mr.Peyton Rowe was offering and explaining in details all I needed to hear. Also, I couldn't come to buy a car on working chedule hours and the manager agreed to stay very late just for me. Very nice and professional gentlemen. His manners of talking were very highly presentable. I loved this place and of course would like to say my compliments to all people that work there. Thank you. It was honor to meet you all and wish you all the best. More
by Best deal
Employees Worked With
Peyton Rowe
August 02, 2017
FInal repair I took a car with the SAME problem to a different dealer 5 or 6 times. No effect. Bklyn Acura did it and it runs well, finally. I took a car with the SAME problem to a different dealer 5 or 6 times. No effect. Bklyn Acura did it and it runs well, finally. More
by krikher
Employees Worked With
Richard (different one), Nicholas
July 24, 2017
Avoid if you can. This is the 3rd time I visited this dealership. I will never visit them again. I must call out that Richard was fair and reasonable. He is not the This is the 3rd time I visited this dealership. I will never visit them again. I must call out that Richard was fair and reasonable. He is not the issue. Jonathan was amazing. In contrast to the entire bad experience I had, I must call out that Jonathan was beyond helpful and an example of excellent customer service. He went out of his way to help me and resolve my issues. More
by rscully5
Employees Worked With
Nick, Jonathan, Shereese, and Dennis., Richard "Oz" Osman
July 18, 2017
Oil change I was not satisfied with my visit. I had an appointment for 9 am. I was told that it would take about an hour, which is reasonable for an oil change. I was not satisfied with my visit. I had an appointment for 9 am. I was told that it would take about an hour, which is reasonable for an oil change. The oil change took 2 1/2 hours and that was because I started to complain. I saw the technition drive my car to his work station and start to work on it at about 11 am. The prices were increased for full synthetic to 99.95, which was upsetting as well. More
by Fae81
Employees Worked With
Richard Billings
July 14, 2017
acura severe the severe department is excellent they picked up my acura brought it back till the operator got me to the right person was taking a little long ric the severe department is excellent they picked up my acura brought it back till the operator got me to the right person was taking a little long richard is very nice person More
by alber hartstein
Employees Worked With
Richard "Oz" Osman
July 13, 2017
Fast and reliable service as always Cherise was very prompt in taking my vehicle and allowing me to go on with my day. I dropped off my car for an oil change and was able to pick it up Cherise was very prompt in taking my vehicle and allowing me to go on with my day. I dropped off my car for an oil change and was able to pick it up fast. They even gave my car a much needed car wash. Oil change was cheap and fast, and a painless process. More
by Cjegpsych
Employees Worked With
Cherise, Kawsar Hafiz
