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Acura of Brooklyn
Brooklyn, NY
583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 583 reviews
February 04, 2019
Good Salesman I came here 3 days ago to purchase an Acura RDX. I must commend Peyton Rowe, he was a great salesman, very professional, patient, and answered any con I came here 3 days ago to purchase an Acura RDX. I must commend Peyton Rowe, he was a great salesman, very professional, patient, and answered any concerns I had. He really had me sold, and I was about to sign the dotted lines. Unfortunately he jumped the gun on the price he offered me because his sales manager couldn’t drop the TrueCar price by a few hundreds. The manager claimed that if he dropped the price any further they wouldn’t make a profit. This could be true, but it was just hard to believe because I got TrueCar price offers from other Acura dealers that were less than this dealers price. What’s more, I left a review on google, and someone from the dealership responded. They are asking me to call them so they can resolve this matter so I can change my review from one star to five. Why would I call?!?? You should be taking care of your customer and call me, to show that your putting an effort to make amends. More
by pali0326
Employees Worked With
Peyton Rowe
January 10, 2019
Outstanding Maintenance Department After traveling 1,000 miles from Alabama in my 2006 Acura TSX, the A, 2, and 4 maintenance lights came on with immediate maintenance needed. Fortuna After traveling 1,000 miles from Alabama in my 2006 Acura TSX, the A, 2, and 4 maintenance lights came on with immediate maintenance needed. Fortunately Acura of Brooklyn was not too far from where we were staying. They made it easy to make an appointment, easy to process the care in for maintenance explaining everything they would be doing and the estimated cost, timely maintenance service, and easy car pickup. The cost of the maintenance was reasonable and comparably to what we pay in Alabama. Special thanks for Richard Billingsley, Service Advisor, for his outstanding customer service and rapport. I highly recommend Acura of Brooklyn for all your Acura needs. More
by bfurr1
Employees Worked With
Richard Billingsley
April 17, 2018
Fast and courteous service Peyton Rowe is the best!. Knowledgeable and helpful and got a deal done in no time. Peyton took care of everything! Great Service! He is a man of his Peyton Rowe is the best!. Knowledgeable and helpful and got a deal done in no time. Peyton took care of everything! Great Service! He is a man of his word. More
by TK
Employees Worked With
Peyton Rowe
February 25, 2018
Crooked Car Sales person Payton is a crooked car sales dealer. He is dishonest, cheats his customers out of their money and extremely unwilling to be held accountable for his Payton is a crooked car sales dealer. He is dishonest, cheats his customers out of their money and extremely unwilling to be held accountable for his crooked actions. Payton was unwilling to help me through a bad deal that he put together with his manager. Eva Wojcicki aided and abetted all the actions of Payton Rowe. I will never spend a dime in this dealership ever again. More
by Kdelalu
Employees Worked With
Ewa Wojcicki, Peyton Rowe
January 04, 2018
Smooth lease and trade-in I'd like to personally thank Henry Alvarez, he greatly exceeded my general expectations about car sales people. Knowledgeable, honest, helpful, withou I'd like to personally thank Henry Alvarez, he greatly exceeded my general expectations about car sales people. Knowledgeable, honest, helpful, without usual tricks his colleges used. More
by Vadim
Employees Worked With
Henry Alvarez
December 05, 2017
Quality Service I gave five stars because it's the first in a very long time I dealt with a business or company that gave me the full package. Just excellent. Zisca. I gave five stars because it's the first in a very long time I dealt with a business or company that gave me the full package. Just excellent. Zisca. More
by Zisca
Employees Worked With
Sherese
December 04, 2017
It couldn't be better than that. I'm always satisfied with service. I have been serviced by Acura since 2007 and they always take good care of me. I recommend Acura. I'm always satisfied with service. I have been serviced by Acura since 2007 and they always take good care of me. I recommend Acura. More
by Albertl
Employees Worked With
Richard Billingsle
December 02, 2017
Excellent Mr. Cruz my service advisor provided excellent service and my wait time was minimal. The bill was also not large and in addition I was able to use a c Mr. Cruz my service advisor provided excellent service and my wait time was minimal. The bill was also not large and in addition I was able to use a coupon. More
by Acura1
Employees Worked With
Cruz
November 28, 2017
My overall experience was excellent thanks to Richard My overall experience was excellent with Richard he know my car inside out and I always feel more comfortable dealing with him than anyone else I hav My overall experience was excellent with Richard he know my car inside out and I always feel more comfortable dealing with him than anyone else I have several experience in the past with Richard and he goes above and beyond to help me he even arrange for me to have a loaner last summer when my car needed major service I got to drive The Acura TLX 2015 model my current car is 2011 Acura TL it was a brilliant experience a Acura is always a pleasure to drive I love the brand thank you More
by TLT
Employees Worked With
Richard Durgin
November 25, 2017
Excellent customer service I am so pleased with the service that I received. I came in for an oil change. The customer service was excellent. Richard was so informative and help I am so pleased with the service that I received. I came in for an oil change. The customer service was excellent. Richard was so informative and helpful and he attended to all of my needs. More
by Daphnev123
Employees Worked With
Richard Durgin
